Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred * Proven experience in patient relations, customer service, or healthcare management, with at least ...
Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred * Proven experience in patient relations, customer service, or healthcare management, with at least ...
Patient Relations Specialist
Greenwich, CT · On-site
Under the supervision of the Manager of Patient Relations, the Patient Relations Specialist is responsible for problem resolution, preemptive interventions, and serving as an internal consultant to ...
Patient Relations Specialist
Greenwich, CT · On-site
Under the supervision of the Manager of Patient Relations, the Patient Relations Specialist is responsible for problem resolution, preemptive interventions, and serving as an internal consultant to ...
Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred * Proven experience in patient relations, customer service, or healthcare management, with at least ...
Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred * Proven experience in patient relations, customer service, or healthcare management, with at least ...
Patient Relations Analyst
$21.10 - $36.78/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Patient Relations Analyst
$21.10 - $36.78/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
PATIENT RELATIONS SPECIALIST
Salina, KS · On-site
The System Patient Relations Specialist manages each case from intake through closure, collaborates with leaders and interdisciplinary teams, prepares grievance-related reports for committee and ...
PATIENT RELATIONS SPECIALIST
Salina, KS · On-site
The System Patient Relations Specialist manages each case from intake through closure, collaborates with leaders and interdisciplinary teams, prepares grievance-related reports for committee and ...
Analyst,Patient Relations
Richmond, VA · On-site
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Analyst,Patient Relations
Richmond, VA · On-site
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Analyst,Patient Relations
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Analyst,Patient Relations
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Patient Relations Coordinator
Hartford, CT · On-site
Position Purpose This person assists Patient Relations by managing the complaint and grievance line for Saint Francis Hospital and provides administrative data entry and distribution support for ...
Patient Relations Coordinator
Hartford, CT · On-site
Position Purpose This person assists Patient Relations by managing the complaint and grievance line for Saint Francis Hospital and provides administrative data entry and distribution support for ...
Analyst,Patient Relations
Indianapolis, IN · On-site
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Analyst,Patient Relations
Indianapolis, IN · On-site
$21.10 - $40.90/hr
Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Manage the welcome visit and orientation process for new Oak Street Health patients * Educate ...
Patient and Guest Relations Specialist
Syracuse, NY · On-site
$20.50 - $35.87/hr
The position also provides compliment management through data entry to Patient Feedback with related investigation and follow-through. Additionally, the Patient and Guest Relations Specialist ...
Patient and Guest Relations Specialist
Syracuse, NY · On-site
$20.50 - $35.87/hr
The position also provides compliment management through data entry to Patient Feedback with related investigation and follow-through. Additionally, the Patient and Guest Relations Specialist ...
Patient Relations Specialist
Joplin, MT · On-site
The Patient Relations Specialist acts as an administrative liaison to patients, family members ... Is self-motivated and able to manage tasks without constant supervision. Assess and addresses ...
Patient Relations Specialist
Joplin, MT · On-site
The Patient Relations Specialist acts as an administrative liaison to patients, family members ... Is self-motivated and able to manage tasks without constant supervision. Assess and addresses ...
Supervisor Patient Relations
Dallas, TX · On-site
... Relations staff ... Oversees the patient concern and complaint management process in accordance with regulatory ...
Supervisor Patient Relations
Dallas, TX · On-site
... Relations staff ... Oversees the patient concern and complaint management process in accordance with regulatory ...
Patient and Guest Relations Specialist
Syracuse, NY · On-site
$20.50 - $35.87/hr
The position also provides compliment management through data entry to Patient Feedback with related investigation and follow-through. Additionally, the Patient and Guest Relations Specialist ...
Patient and Guest Relations Specialist
Syracuse, NY · On-site
$20.50 - $35.87/hr
The position also provides compliment management through data entry to Patient Feedback with related investigation and follow-through. Additionally, the Patient and Guest Relations Specialist ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Patient Relations Coordinator
Hartford, CT · On-site
Position Purpose This person assists Patient Relations by managing the complaint and grievance line for Saint Francis Hospital and provides administrative data entry and distribution support for ...
Patient Relations Coordinator
Hartford, CT · On-site
Position Purpose This person assists Patient Relations by managing the complaint and grievance line for Saint Francis Hospital and provides administrative data entry and distribution support for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Provides oversight of Customer Service Consultants in the absence of, or when delegated by the Patient Relations manager. Ensures staff know performance expectations and are held accountable for ...
Patient Relations Specialist
New Orleans, LA · On-site
$15 - $17/hr
Knowledge of patient management software, collections, LINKS, KidMed, and patient flow is helpful. The Patient Relations Specialist is responsible for patient registration, answering telephone calls ...
Patient Relations Specialist
New Orleans, LA · On-site
$15 - $17/hr
Knowledge of patient management software, collections, LINKS, KidMed, and patient flow is helpful. The Patient Relations Specialist is responsible for patient registration, answering telephone calls ...
Patient Relations Analyst - Bilingual Spanish Required
$21.10 - $44.99/hr
The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager. Responsibilities: * Assist patients with navigating medicare and insurance issues which ...
New
Patient Relations Analyst - Bilingual Spanish Required
$21.10 - $44.99/hr
The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager. Responsibilities: * Assist patients with navigating medicare and insurance issues which ...
New
Patient Relations Management information
See salary details
$11K - $18.5K
0% of jobs
$18.5K - $26.1K
0% of jobs
$26.1K - $33.6K
0% of jobs
$33.6K - $41.2K
0% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$41.2K - $48.7K
28% of jobs
$48.7K - $56.3K
12% of jobs
The median wage is $58.9K / yr.
$56.3K - $63.8K
28% of jobs
$68.1K is the 75th percentile. Wages above this are outliers.
$63.8K - $71.4K
12% of jobs
$71.4K - $78.9K
4% of jobs
$78.9K - $86.5K
13% of jobs
$86.5K - $94K
2% of jobs
$11K
$62.2K
$94K
How much do patient relations management jobs pay per year?

$70K/yr
Other
Posted 16 days ago
Job description
Position: Patient Relations Manager
Location: In-office & Field (Not a remote job)
Reports to: Office Administrator / COO
Pay Status: Salary: $70,000 (range) + Bonus
Schedule: Full-Time
Job Summary
As the Patient Relations Manager, you will play a pivotal role in the day-to-day operations of a growing home healthcare organization, with a focus on caregiver services under Arizona Medicaid (AHCCCS/ALTCS) programs. You will be responsible for ensuring exceptional client experiences and fostering strong relationships with referral sources, case managers, clients, and families.
Working collaboratively with clinical, intake, and scheduling teams, you will help drive patient satisfaction, caregiver retention, compliance, and program growth throughout Arizona. Your focus will be on enhancing the client experience, strengthening referral partnerships, supporting caregiver engagement, and contributing to continuous operational improvement.
Educational / Professional Experience and Knowledge and Abilities
- Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred
- Proven experience in patient relations, customer service, or healthcare management, with at least one year in a leadership or supervisory role
- Strong understanding of home care services and the unique needs of patients receiving care in the home setting
- Working knowledge of Arizona Medicaid (AHCCCS) and ALTCS programs preferred
- Strong organizational and multitasking abilities
- Excellent interpersonal and communication skills
- Ability to lead and inspire a diverse team, fostering a culture of collaboration, accountability, and continuous improvement
- Familiarity with healthcare regulations, EVV requirements, and compliance standards related to Arizona home care services
- Proficiency in using technology and data analytics tools for performance monitoring and decision-making
- Demonstrated commitment to patient advocacy, empathy, professionalism, and ethical conduct
- Ability to adapt to a dynamic and fast-paced growth environment
- Serve as a primary advocate for clients and their families, ensuring their needs are met and their voices are heard throughout the care journey
- Build and maintain strong relationships with case managers, referral sources, AHCCCS/ALTCS representatives, clients, families, caregivers, and community stakeholders
- Address client complaints and concerns promptly and empathetically, working toward resolution and preventing recurrence
- Develop and implement communication strategies to keep clients and families informed regarding care plans, service updates, and program requirements
- Collaborate with leadership to identify staffing needs to consistently meet client demand
- Execute recruitment strategies to attract qualified caregivers for AHCCCS/ALTCS clients
- In conjunction with the Office Administrator, conduct interviews, assess candidates, and make hiring recommendations
- Collaborate with intake and scheduling teams to manage new client admissions, ensuring proper authorization, documentation, and service alignment
- Ensure optimal staff allocation to meet client needs while maintaining high-quality service delivery and continuity of care
- Work closely with clinical services, field staff, intake, and scheduling coordinators to enhance the overall client experience
- Monitor satisfaction trends, retention metrics, and service performance indicators to drive continuous improvement
- Represent the organization in the community, participating in outreach efforts and partnership-building initiatives
- Stay informed on Arizona state regulations, AHCCCS/ALTCS policies, and privacy standards, ensuring full compliance at all times
We are committed to delivering exceptional care and service, ensuring that both staff and clients experience respect, professionalism, and attention to detail in every interaction. This includes:
- Cultivating enduring relationships built on mutual respect
- Establishing trust with clients through exemplary conduct
- Creating an environment where clients feel supported and valued
- Delivering high-quality service
- Interacting with every client in a manner that honors their dignity and worth
- Prioritizing timely communication to support client needs
About Morgan Stephens
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Tallahassee, FL, US
Year founded
2009