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Patient Point Jobs (NOW HIRING)

Responsible for communication between front desk and technologists regarding delays. Assist manager with process improvement (office workflow from patient point of view). This employee is working for ...

Responsible for communication between front desk and technologists regarding delays. Assist manager with process improvement (office workflow from patient point of view). This employee is working for ...

... point of view). • This employee is working for and on the behalf of the patient. • Responsible for follow-up in conjunction with manager. • Keep spreadsheet of all patient feedback (Excel) in ...

... point of view). • This employee is working for and on the behalf of the patient. • Responsible for follow-up in conjunction with manager. • Keep spreadsheet of all patient feedback (Excel) in ...

Ambassador

Gloversville, NY · On-site

$17.25/hr

The Ambassador is the patient point of contact for Nutrition Services on their designated unit or area and supports the department through all aspects of the meal process form patient meal selection ...

Medical Assistant

Tualatin, OR

$18.50 - $23.75/hr

Patient point of care testing * Other duties as assigned Skills Knowledge and Expertise * A minimum of 1 year current physician office or clinic experience * Graduate of an accredited Medical ...

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

This role is the patient's point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements, creates estimates, advises patients on their ...

Patient Financial Counselor

Waconia, MN · On-site

$19.25 - $25.25/hr

This role is the patient's point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements, creates estimates, advises patients on their ...

Medical Assistant

Elkton, KY · On-site

$16.75 - $21.50/hr

Triage patient: obtain chief complaint, social history, confirm pharmacy, confirm contact number, verifies any allergies, verifies vaccination, and reviews medication list with patient * Point of ...

Newly updated equipment, in office lab, and all patient point of care testing * Our facility offers all the advantages of a single hospital community, low managed care environment * Our primary care ...

Medical Assistant

Elkton, KY

$16.75 - $21.50/hr

Triage patient: obtain chief complaint, social history, confirm pharmacy, confirm contact number, verifies any allergies, verifies vaccination, and reviews medication list with patient * Point of ...

Medical Assistant

Elkton, KY · On-site

$16.75 - $21.50/hr

Triage patient: obtain chief complaint, social history, confirm pharmacy, confirm contact number, verifies any allergies, verifies vaccination, and reviews medication list with patient * Point of ...

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Patient Point information

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$11

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$61

How much do patient point jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient point in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What is a patient point?

Patient Point typically refers to PatientPoint, a company that provides digital health education and engagement solutions in healthcare settings such as doctors' offices and hospitals. Their products include digital screens and interactive platforms that display educational content for patients while they wait for appointments. The goal is to improve patient understanding, engagement, and communication with healthcare providers. PatientPoint team members work in roles ranging from content creation to technology deployment, supporting the company's mission to enhance the patient experience.

How does a patient point specialist typically collaborate with healthcare providers and administrative staff?

A Patient Point Specialist works closely with both healthcare providers and administrative teams to ensure seamless patient communication and experience. They often coordinate appointment scheduling, gather patient feedback, and relay important information between patients and medical staff. Effective collaboration requires strong communication skills and the ability to multitask in a fast-paced environment. By facilitating these interactions, Patient Point Specialists help improve patient satisfaction and streamline clinic operations.

What are the key skills and qualifications needed to thrive as a patient point representative, and why are they important?

To thrive as a Patient Point Representative, you need a strong background in healthcare communication, customer service, and a high school diploma or higher. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and possibly HIPAA certification is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you effectively support patients and coordinate with healthcare teams. These skills are crucial for ensuring a seamless patient experience and maintaining efficient healthcare operations.

What is the difference between Patient Point vs Medical Assistant?

AspectPatient PointMedical Assistant
CredentialsTypically requires certification or training in patient engagement or healthcare technologyRequires CMA, RMA, or similar medical assisting certification
Work EnvironmentHealthcare facilities, clinics, hospitals, often focusing on patient engagement technologyClinics, hospitals, outpatient settings, performing clinical and administrative tasks
Employer & Industry UsageHealthcare providers, patient engagement companies, health tech firmsMedical practices, hospitals, clinics
Common Search & ComparisonPatient Point vs Medical Assistant

While both roles operate within healthcare settings, Patient Point primarily focuses on patient engagement and education through technology, whereas Medical Assistants perform clinical and administrative tasks directly with patients. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Point jobs

What cities are hiring for Patient Point jobs?

Cities with the most Patient Point job openings:

What states have the most Patient Point jobs?

States with the most job openings for Patient Point jobs include:

Infographic showing various Patient Point job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,686 per year, or $22 per hour.

Patient Liaison - Bilingual Spanish

Union, NJ • On-site


RadNet
Health Care and Social Assistance • 5 - 10K employees

6.5

Company rating: 6.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

569th of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


$18 - $22/hr

Full-time

Re-posted 29 days ago


Job description

Responsibilities

Patient Liaison


Job Summary:


The purpose of this position is to provide direct assistance to patients, their families, staff and
management, with the resolution of concerns, as well as support the rights and responsibilities and
personal interests of the patient population in general.


Job Function and Responsibility
Responsible for all functions that place in the waiting room itself (greeter desk included).
Some authority over the PSR’s in conjunction with the PSR team lead/manager.
Responsible for communicating deficiencies at the front desk to front desk manager.
Required to carry a transient ThinkPad needed for scheduling, registration, access to systems.
Primary facilitator of all patient complaints, feedback, and compliments.
The person will investigate patient feedback with manager, team lead supervisor.
Responsible for communication between front desk and technologists regarding delays.
Assist manager with process improvement (office workflow from patient point of view).
This employee is working for and on the behalf of the patient.
Responsible for follow-up in conjunction with manager.
Keep spreadsheet of all patient feedback (Excel) in efforts to identify areas of best practice,
areas requiring immediate attention and/or improvement.


Qualifications/Expectations
Detail oriented.
Extremely professional.
Willing to put other people’s needs before their own personal needs.
Must have a friendly demeanor.
Must be able to handle intense customer service complaints without issue.
Incredible communication skills (verbal and nonverbal).
Able to multi-task.
Must be creative, innovative and help in the development of this position.
Must be willing to travel to different sites.
Person must not be constrained by an hourly position, must be flexible.
Must exhibit great empathy and compassion.
Must have a great deal of patience along with a calm demeanor.
Must be extremely reliable.


Goal: It is imperative that this individual shows perseverance, flexibility, openness to new ideas and
ways of working. Have a willingness to educate as well as be educated, demonstrate the ability to work
positively and proactively with all people encountered, have a sense of humor and to remain
professional at all times and in all situations.
RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race,
color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical
disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation,
political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 Verify.

#PSRMS

Pay Range: $18.00 - $22.00 per hour


RadNet logo

About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

Social media


What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

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