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Patient Point Jobs in Chicago, IL (NOW HIRING)

Franciscan Health

Patient Companion

Crown Point, IN · On-site

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Patient Companion I is a role within Franciscan which reviews and follows patient care instructions provided by charge ...

Franciscan Alliance

Patient Companion

Crown Point, IN · On-site

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Patient Companion I is a role within Franciscan which reviews and follows patient care instructions provided by charge ...

Franciscan Health

Patient Companion

Crown Point, IN · On-site

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Patient Companion I is a role within Franciscan which reviews and follows patient care instructions provided by charge ...

Nerve Pain Centers

Be Seen First

Patient Coordinator

Schaumburg, IL · On-site

$18 - $22/hr

In this vital role, you will serve as the primary point of contact for patients, ensuring smooth ... Coordinate patient appointments, follow-ups, and referrals with precision and efficiency. * Deliver ...

Advocate Health

Patient Advocacy Specialist

Oak Lawn, IL · On-site

$18.25 - $23.25/hr

... point-of-care grievances and complaints serving as a productive mediator/advocate between patient/family/guest and the hospital while partnering with clinical staff and collaborating with Risk ...

Franciscan Health

Lead Patient Access Rep

Crown Point, IN · On-site

$16.25 - $20.75/hr

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient ...

Franciscan Health

Lead Patient Access Rep

Crown Point, IN · On-site

$16.25 - $20.75/hr

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient ...

Franciscan Alliance

Lead Patient Access Rep

Crown Point, IN · On-site

$16.25 - $20.75/hr

Franciscan Health Crown Point 12750 S Francis Dr Crown Point, Indiana 46307 The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient ...

Movn Health

Patient Enrollment Specialist

Chicago, IL · On-site

$18.50 - $23.75/hr

Part-Time Patient Enrollment Specialist Movn Health is hiring a Part-Time Patient Enrollment ... You will be the first point of contact for patients to a new and improved quality of life. By ...

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Showing results 1-20

All JobsPatient Point JobsPatient Point Jobs in Chicago, IL

Patient Point information

See Chicago, IL salary details

$11

$22

$63

How much do patient point jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient point in Chicago, IL is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.07 per hour, depending on experience, location, and employer.

What is a patient point?

Patient Point typically refers to PatientPoint, a company that provides digital health education and engagement solutions in healthcare settings such as doctors' offices and hospitals. Their products include digital screens and interactive platforms that display educational content for patients while they wait for appointments. The goal is to improve patient understanding, engagement, and communication with healthcare providers. PatientPoint team members work in roles ranging from content creation to technology deployment, supporting the company's mission to enhance the patient experience.

How does a patient point specialist typically collaborate with healthcare providers and administrative staff?

A Patient Point Specialist works closely with both healthcare providers and administrative teams to ensure seamless patient communication and experience. They often coordinate appointment scheduling, gather patient feedback, and relay important information between patients and medical staff. Effective collaboration requires strong communication skills and the ability to multitask in a fast-paced environment. By facilitating these interactions, Patient Point Specialists help improve patient satisfaction and streamline clinic operations.

What are the key skills and qualifications needed to thrive as a patient point representative, and why are they important?

To thrive as a Patient Point Representative, you need a strong background in healthcare communication, customer service, and a high school diploma or higher. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and possibly HIPAA certification is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you effectively support patients and coordinate with healthcare teams. These skills are crucial for ensuring a seamless patient experience and maintaining efficient healthcare operations.

What is the difference between Patient Point vs Medical Assistant?

AspectPatient PointMedical Assistant
CredentialsTypically requires certification or training in patient engagement or healthcare technologyRequires CMA, RMA, or similar medical assisting certification
Work EnvironmentHealthcare facilities, clinics, hospitals, often focusing on patient engagement technologyClinics, hospitals, outpatient settings, performing clinical and administrative tasks
Employer & Industry UsageHealthcare providers, patient engagement companies, health tech firmsMedical practices, hospitals, clinics
Common Search & ComparisonPatient Point vs Medical Assistant

While both roles operate within healthcare settings, Patient Point primarily focuses on patient engagement and education through technology, whereas Medical Assistants perform clinical and administrative tasks directly with patients. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Patient Point jobs in Chicago, IL?

For Patient Point jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Patient Point jobs in Chicago, IL look for?

The top searched job categories for Patient Point jobs in Chicago, IL are:

Patient Point jobs near you
Infographic showing various Patient Point job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 19% Part Time, 7% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,101 per year, or $22.6 per hour.

Financial Counselor- Onsite- Chicago, IL (Humboldt Park area)

SALUD REVENUE PARTNERS LLC

Chicago, IL

$19 - $24.75/hr

Full-time

Re-posted 6 days ago

Job description

The Financial Counselor is responsible for providing patients with a positive financial experience by helping patients navigate and understand insurance benefits and potential financial liability. Financial Counselors are the patient’s point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements as appropriate, advises patients in person and over the phone on their insurance benefits and coverage.

Independent judgment and decision making is required to address the full range of tasks and responsibilities. The position requires the ability to plan, schedule and organize numerous tasks that directly impacts hospital and physician reimbursement.

Core Responsibilities

  • Serve as the point of contact for all financial assistance related questions.
  • Communicate with patients to identify and understand financial, social, and medical histories and other relevant patient information.
  • Gather all relevant information required to process financial assistance requests; Document all communication and follow up in the client’s system.
  • Initiate financial screening process as appropriate to evaluate eligibility for assistance programs. Assist the patient in completing financial assistance application and advise patients on the supporting financial documentation needed for the process.
  • Counsel patients on out-of-pocket liabilities. Help explain deductibles, coinsurance, copays, and any other outstanding balances following established collection procedures; Inform patients on payment plan options.
  • •Communicate financial coverage status and applicable financial decisions with all appropriate parties: patient, family, referring clinicians, and client clinicians.
  • Understand operational functions of the cashiering team and offer assistance and backup as needed.

Customer Service Standards

  • Support co-workers and engage in positive interactions.
  • Communicate professionally and timely with internal and external customers
  • Demonstrate friendliness by smiling and making eye contact when greeting all customers.
  • Provide helpful assistance in anticipating and responding to the needs of our customers.
  • Collaborate with customers in planning and decision making to result in optimal solutions.
  • Ability to stay calm under pressure and deal effectively with difficult situations.

Job Requirements

  • Must be on-site in hospital setting each day. Location is in Humboldt Park neighborhood.
  • Fluent speaking, reading, and writing in English and Spanish.
  • Ability to work on-site in a hospital environment.
  • Ability to work in a busy, loud, and demanding environment.
  • Must independently recognize and evaluate situations for the level of urgency.
  • Experience in providing a high level of customer service.
  • Strong emotional intelligence and empathy.
  • Excellent written and oral communication skills.
  • Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the public.
  • Must be detail oriented and accurate.
  • Ability to multi-task and prioritize tasks.
  • Displays an aptitude and willingness to learn new responsibilities.
  • Willingly accepts feedback.
  • Flexible and innovative.
  • Ability to problem-solve and work independently.
  • Displays a professional appearance.
  • Dependable and reliable in achieving goals.
  • Experience operating office machines such as personal computers, fax machines, photocopier, and document scanners.
  • Familiarity with medical terminology and abbreviations.
  • Proven ability to maintain confidentiality of sensitive information

Work Environment:

This job operates in a healthcare facility- located in Humboldt Park neighborhood of Chicago, IL. Must be on-site.

Job Type: Full-Time

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