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Patient Navigator Jobs in Vermont (NOW HIRING)

Community Care Network

Veteran Care Navigator

Rutland, VT · On-site

$22 - $28.25/hr

Veteran Care Navigator Community Care Network is seeking a Veteran Care Navigator in Rutland, Vermont. Community Care Network is comprised of Rutland Mental Health Services and Rutland Community ...

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Patient Navigator information

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$14

$25

$41

How much do patient navigator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient navigator in Vermont is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.84 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.
More about Patient Navigator jobs

What are the most commonly searched types of Patient Navigator jobs in Vermont?

The most popular types of Patient Navigator jobs in Vermont are:

What are popular job titles related to Patient Navigator jobs in Vermont?

For Patient Navigator jobs in Vermont, the most frequently searched job titles are:

What are popular job titles related to Patient Navigator jobs in VT?

For Patient Navigator jobs in VT, the most frequently searched job titles are:

Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Vermont as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Patient Access Navigator

Central Vermont Medical Center

Montpelier, VT • On-site

$20.25 - $27.50/hr

Other

Posted 23 days ago

Job description

Patient Access Navigator

The Patient Access Navigator is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The navigator coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities as well as ADT order management activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The navigator will serve as a mentor and resource for staff, providing support, direction and where needed, service recovery.

Basic knowledge obtaining NAHAM [or HBI] certification and maintaining certification requirements is encouraged. The ideal candidate has a customer service orientation and a willingness to partner with colleagues and the patients we serve; an ability to listen effectively on the telephone or in person and react appropriately to resolve issues and exceed expectations. Must be proficient in the use of personal computers, strong key-boarding skills and ability to multi-task across multiple software applications. Must possess excellent interpersonal communication, problem-solving, and organizational skills. Knowledge of medical terminology, diagnostic coding strongly preferred. Knowledge of healthcare regulatory requirements, specifically payer related sufficient to facilitate compliant billing and authorization management. Must possess strong time management skills, ability to prioritize, multi-task and work effectively with multiple interruptions. Microsoft application experience required. Ability to work in high stress environments while maintaining composure. Minimum of 7 hours keyboarding per day is expected; for pre-service operations telephony in a call center environment is required.

Experience requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.

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