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Patient Liaison Jobs in Decatur, GA (NOW HIRING)

Rehabilitation Hospital of Henry

Rehab Liaison

Morrow, GA · On-site

$34 - $46/hr

Clinical Rehab Liaison Career Opportunity Appreciated for your Clinical Rehab Liaison Skills ... You'll play a crucial role in helping us drive growth through patient referrals. To help support ...

Encompass Health

Rehab Liaison

Mcdonough, GA

Clinical Rehab Liaison Career Opportunity Appreciated for your Clinical Rehab Liaison Skills ... You'll play a crucial role in helping us drive growth through patient referrals. To help support ...

EyeSouth Partners LLC

Physician Liaison

Decatur, GA · On-site

Uses patient survey scores from practices and hospital services to identify opportunities to correct items that have a negative impact on referrals. * Measures and evaluates liaison activities ...

Georgia Eye Partners

Physician Liaison

Decatur, GA · On-site

Uses patient survey scores from practices and hospital services to identify opportunities to correct items that have a negative impact on referrals. * Measures and evaluates liaison activities ...

Georgia Eye Partners

Physician Liaison

Decatur, GA · On-site

Uses patient survey scores from practices and hospital services to identify opportunities to correct items that have a negative impact on referrals. * Measures and evaluates liaison activities ...

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All JobsPatient Liaison JobsPatient Liaison Jobs in Decatur, GA

Patient Liaison information

See Decatur, GA salary details

$13

$21

$32

How much do patient liaison jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient liaison in Decatur, GA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.42 per hour, depending on experience, location, and employer.

What is a patient liaison?

A Patient Liaison is a healthcare professional who acts as an intermediary between patients, their families, and medical staff. Their primary role is to facilitate communication, address patient concerns, and ensure that patients understand their treatment plans and options. Patient Liaisons help manage complaints, provide emotional support, and coordinate non-clinical services to enhance the overall patient experience. They work in hospitals, clinics, and other healthcare settings to promote patient satisfaction and advocacy.

What is a patient liaison?

A patient liaison, also known as a patient advocate, works closely with patients, as well as their relatives and caregivers, to provide support and information to help determine health care options with insurance companies. As a worker in patient relations, your duties often involve scheduling aftercare or rehabilitation services following patient release from a medical facility, interpreting health care procedures and policies, preparing incident reports as necessary, and resolving any patient complaints. You may work with several cases simultaneously, making time management an important trait to have. Compassion and excellent interpersonal skills are essential for this job.

What are the key skills and qualifications needed to thrive as a patient liaison, and why are they important?

To thrive as a Patient Liaison, you need strong communication skills, a background in healthcare administration or a related field, and knowledge of medical terminology. Familiarity with patient management systems, electronic health records (EHRs), and sometimes certification in patient advocacy or customer service are valuable assets. Exceptional empathy, problem-solving abilities, and cultural sensitivity help build trust and effectively address patient concerns. These skills are essential to ensuring clear communication between patients and healthcare providers, improving patient satisfaction, and supporting positive health outcomes.

What are some common challenges faced by patient liaisons and how can they be addressed?

Patient Liaisons often navigate complex situations, such as managing communication between patients, families, and medical staff, which can sometimes involve handling sensitive information or addressing concerns about care. One common challenge is ensuring all parties feel heard and informed, especially in fast-paced healthcare environments. Building strong relationships, practicing active listening, and maintaining clear, compassionate communication are key strategies for overcoming these hurdles. Additionally, staying organized and up-to-date on hospital protocols helps Patient Liaisons provide accurate guidance and support.

What is the difference between Patient Liaison vs Medical Scheduler?

AspectPatient LiaisonMedical Scheduler
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; training on scheduling software often provided
Work EnvironmentHospitals, clinics, healthcare offices; patient interactionMedical offices, clinics; administrative setting
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, outpatient centers
Common Search & Comparison IntentPatient communication, care coordinationAppointment scheduling, administrative support

The main difference is that a Patient Liaison focuses on patient communication and care coordination, while a Medical Scheduler handles appointment scheduling and administrative tasks. Both roles are essential in healthcare settings but serve different functions related to patient interaction and administrative support.

How much schooling is required for a patient liaison?

A patient liaison typically needs a high school diploma or equivalent; some positions may prefer postsecondary education or relevant certifications in healthcare or customer service. Strong communication skills and knowledge of medical terminology are also important for the role.
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Patient Liaison jobs near you
Infographic showing various Patient Liaison job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,232 per year, or $21.7 per hour.

Rehab Liaison

Rehabilitation Hospital of Henry

Lake City, GA • On-site

$34 - $46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Cultivate strong referral relationships within an assigned territory and develop business census based on strategic goals.

  • Manage and complete patient assessments, respond to and overcome admission barriers, and follow-up on admissions variables.

  • Educate community members, referral sources, and physicians about hospital programs and services, and utilize market analysis to identify new opportunities.

Job description

Clinical Rehab Liaison Career Opportunity

Appreciated for your Clinical Rehab Liaison Skills - Clinical License Required

(Case Management, Respiratory Therapist, LPN, RN, PT, OT, COTA, or PTA)

Ever heard of a clinical rehab liaison? Are you looking to embark on a career that's close to home and heart in your community? A clinical rehab liaison at Encompass Health cultivates referral relationships, manages assigned territory and completes patient assessments. You'll play a crucial role in helping us drive growth through patient referrals. To help support our business goals, your primary focus will be on cultivating strong referral relationships within a geographic territory. You will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Join us in a career that blends professional growth and your clinical license with a sense of connection to the community and patients we serve.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do

Be the Clinical Rehab Liaison you've always wanted to be

  • Develop business census based on strategic goals.
  • Cultivate strong relationships within an assigned territory, prioritizing face-to-face connections.
  • Aid in streamlining the referral-to-admission process.
  • Educate community, referral sources and physicians on our hospital programs and services.
  • Utilize market analysis to identify new opportunities.
  • Responds to and overcomes admission barriers and follows-up on admissions variables.
  • Conduct in-services and professional presentations to various groups about our services and outcomes.

Qualifications

  • Current driver's license in state where employed and acceptable driving record according to company policy.
  • Current state professional clinical licensure and CPR certification required.
  • Preferably, a Bachelor's degree or equivalent professional experience.
  • Two or more years of clinical or healthcare tech experience preferred.
  • One or more years in nurse liaison or successful healthcare sales preferred.
  • CRRN certification preferred.
  • Comprehensive knowledge of healthcare operations, legal frameworks, market trends, and competitive analysis.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

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