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Patient Identity Expert Jobs (NOW HIRING)

South Shore Health System

$60 - $80/hr

... a content expert for Patient Registration services.**2 -** **Manages Human Resources.** a ... identification policy/procedure and can manage corrective action for related performance.**6** - **

Elevance Health

Process Expert II

Atlanta, GA · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

Spmc

Supervisor, Patient Access

Elma, WA · On-site

$29.49 - $43.69/hr

Job Summary The Patient Access Specialist Supervisor is a functional expert for all aspects of ... data and identifying trends to ensure optimal patient flow and quality customer service. 3. ...

Elevance Health

Process Expert II

Louisville, KY · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

Elevance Health

Process Expert II

Indianapolis, IN · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

Elevance Health

Process Expert II

Saint Louis, MO · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

Elevance Health

Process Expert II

Tampa, FL · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

Elevance Health

Process Expert II

Mason, OH · Hybrid

Capable of identifying innovative ideas, approaches, and processes to optimize savings and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

OrthoVirginia Inc

Operating Room (OR) Nurse

Lynchburg, VA · On-site

$60 - $80/hr

... expert orthopedic and therapy care across the state. As Virginia's largest provider of ... Verify patient identity, surgical site, and procedure in accordance with safety protocols. * Act as ...

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Patient Identity Expert information

What is a patient identity expert?

A Patient Identity Expert is a professional who specializes in ensuring the accurate identification and matching of patient records within healthcare systems. Their work helps prevent medical errors, protects patient privacy, and improves the quality of care by making sure that each patient’s medical information is correctly attributed. These experts may work with electronic health record (EHR) systems, implement identity verification protocols, and help resolve duplicate or mismatched records. They play a crucial role in maintaining data integrity and compliance with healthcare regulations such as HIPAA.

What are some typical challenges a patient identity expert faces when managing patient records across multiple healthcare systems?

A Patient Identity Expert often encounters challenges related to duplicate records, mismatched patient information, and inconsistent data entry standards across various healthcare systems. Ensuring accurate patient identification requires close collaboration with IT, registration teams, and clinical staff to reconcile discrepancies and implement best practices. The role also involves staying up-to-date with evolving privacy regulations and using sophisticated technologies to maintain data integrity, which can be both demanding and rewarding.

What are the key skills and qualifications needed to thrive as a patient identity expert, and why are they important?

To thrive as a Patient Identity Expert, you need a strong understanding of healthcare data management, patient identification protocols, and information privacy regulations, often supported by a background in health information management or related fields. Familiarity with electronic health record (EHR) systems, master patient index (MPI) tools, and HIPAA compliance is typically required. Attention to detail, analytical thinking, and effective communication are crucial soft skills for resolving complex identity discrepancies and collaborating with clinical and IT teams. These skills are vital to ensuring patient safety, data accuracy, and regulatory compliance within healthcare organizations.

What is the difference between Patient Identity Expert vs Medical Records Technician?

AspectPatient Identity ExpertMedical Records Technician
CredentialsCertifications in healthcare data management, patient privacyHealth Information Technology (HIT) certifications, coding certifications
Work EnvironmentHospitals, clinics, healthcare organizations focusing on patient data accuracyMedical record departments, health information management offices
Employer & IndustryHealthcare providers, insurance companies, patient data servicesHospitals, clinics, healthcare facilities managing medical records

The Patient Identity Expert primarily focuses on verifying and maintaining accurate patient identities to ensure data integrity, while the Medical Records Technician manages and organizes patient health records. Both roles require healthcare data knowledge but differ in their specific responsibilities and focus areas within the healthcare industry.

More about Patient Identity Expert jobs

What cities are hiring for Patient Identity Expert jobs?

Cities with the most Patient Identity Expert job openings:

What states have the most Patient Identity Expert jobs?

States with the most job openings for Patient Identity Expert jobs include:

What are popular job titles related to Patient Identity Expert jobs?

For Patient Identity Expert jobs, the most frequently searched job titles are:

Patient Identity Expert jobs near you
Infographic showing various Patient Identity Expert job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 72% Full Time, 17% Part Time, and 7% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Supervisor, Frontline - Patient Access

Weymouth, MA

South Shore Health
Health Care and Social Assistance • 5 - 10K employees
Learn more about South Shore Healthexternal

$57K - $82K/yr

Full-time

Posted 29 days ago

South Shore Health rating

7.8

Company rating: 7.8 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-23385

Facility:

LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190

Department Name:

SSH Patient Access

Status:

Full time

Budgeted Hours:

40

Shift:

Evening (United States of America)Under the direction and guidence of the Patient Access Manager, the frontline supervisor is responsible to manage day to day operations for the Patient Access Department, insuring that employees perform multiple task necessary to register patient.

Compensation Pay Range:

$57,400.00 - $82,100.00

1 - Supervisors Patient Access Senior Patient Registration Officers and Patient Access Coordinators.

a - Is a content expert for Patient Registration services.

2 - Manages Human Resources.

a - Conducts timely work performance evaluations (annual).

b - Recommends hiring,/termination of employees.

c - Manages performance using coaching, counseling and corrective actions.

d - Staffs to budget.

e - Manages appeal process for time off.

f - Understands and can interpret hospital policy and procedures for staff.

3 - Develops staff.

a - Provides initial orientation for new staff members.

b - Monitors and provides feedback regarding department standard goals

c - Works collaboratively with training coordinators regarding employee needs/competencies.

d - Assures crosstraining of employees to function in all areas of the department/unit.

e - Conducts monthly staff meetings cascading information to employees in a timely manner.

f - Insures that staff is provided adequate time for participation in meetings/inservices.

4 - Technology - Embraces technological solutions to work processes and practices.

a - Able to function using department computer programs.

b - Can manage payroll (API) on line.

c - Is able to do a HRAF on line

d - Can create a job requisition on line

e - Can use the Absence Database and determine when follow-up is needed.

f - Can use Aces Database

g - Directs downtime procedures

h - Able to function using Microsoft products.

5 - .Safety Awareness - Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.

a - Understands Leadership role during hospital codes (e.g. Code Disaster, Code Red).

b - Adheres to universal precautions and respiratory etiquette guidelines.

c - Adheres and assists staff to understand patient identification policy/procedure and can manage corrective action for related performance.

6 - Leadership Standards

a - Develops a Personal Action Plan.

b - Submits 90 day plans and outcomes within specified time frames

c - Attends 40 hrs of leadership development and training per year.

d - Maintains one efficiency for team/unit per year.

Minimum Education - Preferred

Two (2) years of college preferred; Bachelors degree preferred

Minimum Work Experience

Minimum of five (5) years of progressively responsible experience preferred.
Three to five (3-5) years of Patient Registration experience preferred.

Required additional Knowledge, and Abilities

Knowledge of the hospital's information system Good Interpersonal skills Strong communication skills

Full time evening shift every other weekend 3-1130

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

What South Shore Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

Social media

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