ZipRecruiter

Log In

1

Patient Identity Expert Jobs (NOW HIRING)

Duke University

HIM SPECIALIST

Durham, NC · On-site

$96K - $96K/yr

... patient identity, and other department and organization-wide functions. Specific job responsibilities are based on the service unit within Health Information Management assigned. Expert computer ...

Duke Health

HIM SPECIALIST-North Carolina Residents

Durham, NC · On-site

$96K - $96K/yr

... patient identity, and other department and organization-wide functions. Specific job responsibilities are based on the service unit within Health Information Management assigned. Expert computer ...

Duke Clinical Research Institute

HIM SPECIALIST

Durham, NC · On-site

$90K - $90K/yr

... patient identity, and other department and organization-wide functions. Specific job responsibilities are based on the service unit within Health Information Management assigned. Expert computer ...

Duke Health

HIM SPECIALIST-North Carolina Residents

Durham, NC · On-site

$96K - $96K/yr

... patient identity, and other department and organization-wide functions. Specific job responsibilities are based on the service unit within Health Information Management assigned. Expert computer ...

AndHealth

Patient & Provider Advocate

Dayton, OH · On-site

$17.25 - $22.25/hr

Patient identification and enrollment * Manage patient enrollment process from referral receipt ... Serve as the on-site expert when a physician or staff member encounters a medication access ...

AndHealth

Patient & Provider Advocate

Dayton, OH · On-site

$17.25 - $22.25/hr

Patient identification and enrollment * Manage patient enrollment process from referral receipt ... Serve as the on-site expert when a physician or staff member encounters a medication access ...

Roche

$15.25 - $18.75/hr

The Position The mission of the Patient Care Country Expert Central & Eastern Europe (CEE) is to ... Monitor and analyze KPIs, ensuring country procedures are correctly applied and identifying ...

Duke University

HIM SPECIALIST

Durham, NC · On-site

$90K - $90K/yr

... patient identity, and other department and organization-wide functions. Specific job responsibilities are based on the service unit within Health Information Management assigned. Expert computer ...

previous pagenext page

Showing results 21-40

All JobsPatient Identity Expert Jobs

Patient Identity Expert information

What are some typical challenges a patient identity expert faces when managing patient records across multiple healthcare systems?

A Patient Identity Expert often encounters challenges related to duplicate records, mismatched patient information, and inconsistent data entry standards across various healthcare systems. Ensuring accurate patient identification requires close collaboration with IT, registration teams, and clinical staff to reconcile discrepancies and implement best practices. The role also involves staying up-to-date with evolving privacy regulations and using sophisticated technologies to maintain data integrity, which can be both demanding and rewarding.

What are the key skills and qualifications needed to thrive as a patient identity expert, and why are they important?

To thrive as a Patient Identity Expert, you need a strong understanding of healthcare data management, patient identification protocols, and information privacy regulations, often supported by a background in health information management or related fields. Familiarity with electronic health record (EHR) systems, master patient index (MPI) tools, and HIPAA compliance is typically required. Attention to detail, analytical thinking, and effective communication are crucial soft skills for resolving complex identity discrepancies and collaborating with clinical and IT teams. These skills are vital to ensuring patient safety, data accuracy, and regulatory compliance within healthcare organizations.

What is a patient identity expert?

A Patient Identity Expert is a professional who specializes in ensuring the accurate identification and matching of patient records within healthcare systems. Their work helps prevent medical errors, protects patient privacy, and improves the quality of care by making sure that each patient’s medical information is correctly attributed. These experts may work with electronic health record (EHR) systems, implement identity verification protocols, and help resolve duplicate or mismatched records. They play a crucial role in maintaining data integrity and compliance with healthcare regulations such as HIPAA.

What is the difference between Patient Identity Expert vs Medical Records Technician?

AspectPatient Identity ExpertMedical Records Technician
CredentialsCertifications in healthcare data management, patient privacyHealth Information Technology (HIT) certifications, coding certifications
Work EnvironmentHospitals, clinics, healthcare organizations focusing on patient data accuracyMedical record departments, health information management offices
Employer & IndustryHealthcare providers, insurance companies, patient data servicesHospitals, clinics, healthcare facilities managing medical records

The Patient Identity Expert primarily focuses on verifying and maintaining accurate patient identities to ensure data integrity, while the Medical Records Technician manages and organizes patient health records. Both roles require healthcare data knowledge but differ in their specific responsibilities and focus areas within the healthcare industry.

More about Patient Identity Expert jobs

What cities are hiring for Patient Identity Expert jobs?

Cities with the most Patient Identity Expert job openings:

What states have the most Patient Identity Expert jobs?

States with the most job openings for Patient Identity Expert jobs include:

What job categories do people searching Patient Identity Expert jobs look for?

The top searched job categories for Patient Identity Expert jobs are:

Patient Identity Expert jobs near you
Infographic showing various Patient Identity Expert job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 5% Part Time, and 10% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Patient Access Representative - Per Diem

Tahoe Forest Health

Truckee, CA • On-site

$32.81/hr

Other

Re-posted 28 days ago

Job description

Eligible for shift differential pay when working evening, night, or weekend shifts.
Bargaining Unit: EA
Rate of Pay:
Patient Access Rep I - $29.72/hour + DOE (Base Pay of $26.42 includes 12.5% per diem premium)
Patient Access Rep II - $32.81/hour + DOE (Base Pay of $29.17includes 12.5% per diem premium)
Summary
Under the general supervision of the Patient Access Director, this position performs imperative duties including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, patient collections, registration follow up, and customer service. Acts a trainer and/or subject matter expert for team.
Hours and Place of Work
Required to be available for standby.
Scheduled to work in Truckee and IVCH facilities as needed.
Essential Duties and Responsibilities
  • Registers patients by verifying identity and interviewing patient or representative in a pleasant, professional, and timely manner according to department practices.
  • Ensures all necessary demographic and financial data is obtained and accurately entered into the electronic health record (EHR).
  • Scans all necessary insurance information, including insurance cards, personal identification, driver’s license, physician order, etc. into EHR.
  • Validates existing data related to prior registrations by asking patient to repeat all data and updating appropriately in the EHR.
  • Identifies appropriate payor sources and verifies eligibility according to department procedure for all patients.
  • Checks to ensure authorization has been obtained prior to services being rendered. If authorization is not in place, follows Financial Clearance policy. Creates and discusses Intent to Proceed with a Non-Authorized Service forms as needed. Scans all appropriate documentation into the EHR.
  • Refers all private pay and underinsured patients to the Financial Counselors or Eligibility Advocate.
  • Initiates patient financial conversations with respect and privacy. Creates estimates for services and delivers to patient. Collects estimated amount due per TFH Financial Clearance Policy. Documents all estimates, conversations, and collections in EMR.
  • Understands and can explain hospital payment options to patients.
  • Holds sufficient understanding of insurance protocols for orders, authorizations, referrals, co-payments, deductibles, allowed amounts, etc.
  • Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided, when necessary.
  • Understands and follows all regulatory requirements including but not limited to: Emergency Medical Treatment and Labor Act (EMTALA), Health Insurance Portability and Accountability (HIPAA), and Red Flag Rules.
  • Performs alternate provider workflow for not on staff providers including, NPI check and OIG Exclusion List checks. Documents all information in EHR.
  • Informs patients of and obtains signatures timely for all registration forms including but not limited to: Conditions of Admission, Guide to Billing and Financial Assistance, Patient Rights and Responsibilities, Notice of Privacy Practices, Acknowledgment of Patient Information on Advance Directives, Important Message from Medicare, and California Observation Notice.
  • Possesses knowledge of and can explain all forms, required registration information, and procedures as needed.
  • Creates armbands, labels and other documentation as necessary. Places armbands on patients following appropriate policy and procedure.
  • Obtains worker’s compensation accident information when applicable. Calls patient employer to verify employment. Obtains all insurance information from employer timely. Contacts insurance company to gather claim information. Enters all information into EHR.
  • Performs cashier functions for all patients who present cash, check or credit card as payment for services. Requests, processes, and deposits all payments per department cash handling policy to promote stewardship of District resources.
  • Completes Medicare Secondary Payor Questionnaire and documents responses in EHR.
  • Uses EMR to check local coverage determinations for Medicare patients as needed. Generates and produces Advanced Beneficiary Notices (ABN’s). Delivers to patients and documents in EMR.
  • Assists patients with filling out medical records release forms. Verifies patient identity and documents on forms. Sends all Release of Information (ROI) forms to Health Information Management (HIM).
  • Schedules patients for walk-in services. Assists in scheduling patients at check out.
  • Utilizes patient schedules to prepare for patient appointments when possible including but not limited to: missing registration items, patient estimates, forms, schedules, and notes.
  • Promptly answers phone calls at work station and directs to appropriate area as necessary. Acts as District operator coverage outside of business hours or as needed.
  • Displays exceptional customer service with patients, visitors, and peers at all times by addressing and treating all with respect and understanding.
  • Attends and engages in department meetings, projects, teams, trainings, and committees.
  • Utilizes interpreter service to communicate with patients when needed.
  • Performs quality checks, reports, audits, note-taking, and other clerical tasks for department when requested.
  • Keeps all applicable certifications active. Provides proof of certifications when requested. Ensures current certification are on file in Human Resources. Works EMR work queues during each shift. Follows up on all items including: pre-registration and pre-admission missing registration items, emergency room visit missing registration items, appointment missing registration items, admission missing registration items, discharged patient missing registration items, returned mail, claim edits, stop bills, and discharged-not-billed checks.
  • Checks email several times during shift and responds appropriately.
  • Completes all job functions with discretion ensuring patient privacy.
  • Stores patient’s valuables and documents appropriately.
  • Responds to emergency calls and pages emergency announcements in accordance with emergency response policies.
  • Performs hospital front desk duties. Receives visitors, obtains name and nature of business, and provides information and direction.
  • Works shift and area as assigned on schedule. Is cross trained in different coverage areas of Patient Access when requested.
  • Enters safety, feedback, and disruptive event reports as needed.
  • Displays critical thinking at all times.
  • Actively looks for solutions and shares ideas for improvement with team.
  • Maintains proactive and positive communication with management team, peers, and patients at all times.
  • Exhibits professionalism in appearance, speech and conduct following department dress policy at all times while on shift.
  • Acts as leader of assigned inter-department committee or team. Is responsible for deliverables in moving team forward.
  • Works on special projects as assigned.
  • Acts as subject matter expert on assigned quality checks, reports, and audits for department.
  • Acts as mentor and operational trainer to new team members in conjunction with Registration Coordinators. Trains, validates, and competency checks new team members. Communicates progress of trainee to Supervisors and Registration Coordinators.
  • Attends and actively participates in training of operational trainers. Stays current on all training methods and tasks. Participates in continuing education of operational trainers.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
No supervisory responsibilities.
Education and Experience
No educational requirement and 1 - 2 years relevant experience
Licenses, Certifications
BLS: Employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum (depending on their previous BLS certification).
  • Within 6 months of hire into job
Other Experience/Qualifications
Preferred:
  • Bachelor’s degree in healthcare administration, business administration or related field
  • One to two years patient registration experience
  • Customer Service experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply