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Patient Health Navigator information

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How much do patient health navigator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient health navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What is a patient health navigator?

Patient Health Navigators are professionals who assist patients in understanding the healthcare system and accessing medical care. They help coordinate appointments, explain medical information, and support patients in overcoming barriers such as insurance issues or language differences. Their main goal is to ensure that patients receive timely and appropriate care by guiding them through complex healthcare processes. Patient Health Navigators often work in hospitals, clinics, or community organizations, and play a crucial role in improving patient outcomes and satisfaction.

How does a patient health navigator typically collaborate with healthcare providers and patients to improve care outcomes?

Patient Health Navigators work closely with both patients and healthcare teams to bridge gaps in communication and care coordination. They often attend interdisciplinary meetings, help patients understand their treatment plans, and facilitate appointments or referrals. By building trusting relationships with patients and keeping providers informed about patient needs or barriers, navigators contribute significantly to better health outcomes and patient satisfaction. This collaborative approach ensures that patients receive timely, personalized support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a patient health navigator, and why are they important?

To thrive as a Patient Health Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a background in health sciences or social work. Familiarity with electronic health records (EHRs), care management software, and sometimes certification as a Certified Patient Navigator or Community Health Worker is valuable. Strong interpersonal communication, cultural competence, and problem-solving skills help build trust and effectively support patients through complex care pathways. These competencies ensure patients receive coordinated, accessible care and achieve better health outcomes.

What is the difference between Patient Health Navigator vs Medical Assistant?

AspectPatient Health NavigatorMedical Assistant
CredentialsCertifications often include health navigation or patient advocacy trainingCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers focusing on patient support and educationMedical practices, outpatient clinics, hospitals
Primary FocusGuiding patients through healthcare systems, coordinating careAssisting with clinical tasks, patient prep, administrative duties

While both roles support patient care, Patient Health Navigators focus on guiding patients through healthcare systems and coordinating services, whereas Medical Assistants handle clinical and administrative tasks within healthcare settings.

More about Patient Health Navigator jobs

What cities are hiring for Patient Health Navigator jobs?

Cities with the most Patient Health Navigator job openings:

What states have the most Patient Health Navigator jobs?

States with the most job openings for Patient Health Navigator jobs include:

What job categories do people searching Patient Health Navigator jobs look for?

The top searched job categories for Patient Health Navigator jobs are:

Patient Health Navigator jobs near you
Infographic showing various Patient Health Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,669 per year, or $24.4 per hour.

Patient Health Navigator

Union City, TN • On-site

Main Street Rural Health
Health Care and Social Assistance • 11 - 50 employees
Learn more about Main Street Rural Healthexternal

$16 - $21.75/hr

Full-time

Re-posted 13 days ago

Job description

Company Description

Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care.

We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care.

Job Description

Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our MainStreet team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will:

  • Make outbound calls to prospective patients, providing education on our services
  • Meet with patients to discuss our services and develop relationships
  • Schedule clinical and Medicare visits to support the patients' needs
  • Help patients communicate with their care team - including primary care, specialty care, and urgent care providers
  • Assist healthcare providers in documenting assessments
  • Receive inbound patient calls
  • Expedite emergency clinical calls efficiently if received
  • Process new appointments or changes to existing appointments
  • Facilitate virtual visits with our care team
  • Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members
  • Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes
  • Work collaboratively and efficiently with other corporate and field based team members to ensure patients receive exceptional service and care
  • Document accurate and concise patient/family feedback and special needs during each call in our computer systems
Qualifications

Requirements for This Role:

  • Healthcare professional dedicated to providing quality care for seniors
  • Ability to multi-task and balance multiple, competing priorities.
  • An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction.
  • Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner.
  • Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues.
  • Demonstrate short and long-term persistence in meeting objectives and personal development.
  • Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement.
  • Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette.
  • Excellent written communication skills with success in providing notes, updates, and written communications via computer systems.
  • Excellent data-entry skills and proven ability to navigate multiple computer screens.
  • Bilingual in the Spanish language is a plus.
  • Perform miscellaneous job-related duties as assigned.
  • Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch).
Additional Information

All your information will be kept confidential according to EEO guidelines.

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