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$14

$37

$66

How much do patient experience manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for patient experience manager in Boca Raton, FL is $37.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $48.80 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the most commonly searched types of Patient Experience jobs in Boca Raton, FL? The most popular types of Patient Experience jobs in Boca Raton, FL are:
What job categories do people searching Patient Experience Manager jobs in Boca Raton, FL look for? The top searched job categories for Patient Experience Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Experience Manager jobs? Cities near Boca Raton, FL with the most Patient Experience Manager job openings:
Patient Experience Manager jobs near you
Infographic showing various Patient Experience Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,732 per year, or $37.9 per hour.

Patient Experience Coordinator

RELIVE Health Wellington

West Palm Beach, FL • On-site

$18 - $21/hr

Part-time

Medical, Life

Posted 28 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Employee discounts


Company Overview
At Relive Health, we believe healthcare should be proactive—not reactive. We help our patients look, feel, and perform at their best through personalized wellness programs, hormone optimization, medical weight loss, IV therapy, aesthetics, regenerative medicine, and preventative healthcare.
Our mission is to provide an exceptional patient experience while delivering life-changing health and wellness solutions. Every patient interaction is an opportunity to educate, inspire, and improve lives.
If you're passionate about wellness, enjoy helping people, and thrive in a fast-paced, sales-driven environment, we'd love to meet you.
Position Summary
The Front of House Sales Associate is the face of Relive Health Wellington. This role is responsible for creating an exceptional patient experience while driving clinic growth through outstanding customer service, relationship building, and sales.
This position combines front desk operations, patient concierge services, membership sales, appointment coordination, lead conversion, and administrative support. The ideal candidate is energetic, organized, goal-oriented, and passionate about helping patients improve their health and confidence.
Patient Experience

  •  Welcome every patient with warmth, professionalism, and enthusiasm. 
  •  Deliver a luxury, concierge-style patient experience from check-in through checkout. 
  •  Answer phones, emails, text messages, and patient inquiries promptly. 
  •  Schedule appointments while maximizing provider schedules and treatment room utilization. 
  •  Assist patients with questions regarding treatments, memberships, pricing, and wellness programs. 
  •  Maintain an organized, clean, and welcoming reception area. 
Sales & Patient Engagement
  •  Build relationships with prospective and existing patients. 
  •  Educate patients on all Relive Health services, memberships, and treatment options. 
  •  Convert phone inquiries, website leads, consultations, and walk-ins into booked appointments. 
  •  Follow up with leads, no-shows, inactive patients, and treatment recommendations. 
  •  Recommend memberships, treatment packages, retail products, and wellness programs based on provider recommendations. 
  •  Help patients understand financing and payment options when appropriate. 
  •  Meet and exceed individual and clinic sales goals. 
  •  Track lead conversions, appointment bookings, and patient retention. 
Front Office Operations
  •  Process payments accurately and maintain patient accounts. 
  •  Verify patient information and update electronic medical records. 
  •  Coordinate provider schedules and communicate scheduling changes. 
  •  Utilize CRM and scheduling software accurately. 
  •  Assist with daily opening and closing procedures. 
  •  Maintain office supplies and front office inventory. 
  •  Support marketing initiatives, events, promotions, and community outreach. 
Team Support
  •  Collaborate closely with providers, nurses, aestheticians, and management. 
  •  Maintain HIPAA compliance and patient confidentiality. 
  •  Participate in staff meetings and ongoing training. 
  •  Maintain extensive knowledge of all treatments, services, products, promotions, and wellness programs. 
  •  Support clinic operations by performing additional duties as assigned. 
Required
  •  High school diploma or GED. 
  •  Minimum of 2 years of experience in customer service, hospitality, retail sales, or a patient-facing role. 
  •  Strong communication and relationship-building skills. 
  •  Excellent organizational and multitasking abilities. 
  •  Comfortable working in a fast-paced environment. 
  •  Proficient with computers and scheduling software. 
  •  Professional appearance and positive attitude. 
Preferred
  •  Medical spa, aesthetics, wellness, concierge medicine, chiropractic, dental, or functional medicine experience. 
  •  Experience with membership sales. 
  •  Experience meeting or exceeding sales goals. 
  •  Knowledge of IV therapy, hormone optimization, peptides, medical weight loss, injectables, aesthetics, and wellness services. 
  •  Experience using CRM systems and electronic medical records. 
We're looking for someone who:
  •  Loves helping people. 
  •  Is confident discussing health and wellness solutions. 
  •  Is motivated by goals and performance. 
  •  Enjoys sales without being pushy. 
  •  Pays attention to detail. 
  •  Can multitask under pressure. 
  •  Is dependable and self-motivated. 
  •  Brings positive energy to the team every day. 
Compensation & Benefits
  •  Competitive hourly pay 
  •  Employee discounts on services and products 
  •  Ongoing training and professional development 
  •  Growth opportunities within Relive Health