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Patient Services Manager Jobs in Boca Raton, FL (NOW HIRING)

Oneoncology

Patient Services Specialist

Wellington, FL

$17.50 - $23.75/hr

... care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are ... As Patient Services Specialist, you will ensure a high level of patient service is provided ...

Oneoncology

Patient Services Specialist

Coral Springs, FL · On-site

$17.75 - $24.25/hr

... care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are ... As Patient Services Specialist, you will ensure a high level of patient service is provided ...

US Fertility

Patient Services Representative

Hollywood, FL · On-site

$16 - $20.25/hr

In this role, the Patient Services Representative will: * Welcome patients and visitors to the ... Ability to organize and manage multiple priorities and meet deadlines in an ever-changing ...

IVF Florida

Patient Services Representative

Hollywood, FL · On-site

$16 - $20.25/hr

In this role, the Patient Services Representative will: * Welcome patients and visitors to the ... Ability to organize and manage multiple priorities and meet deadlines in an ever-changing ...

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All JobsPatient Services JobsPatient Services Manager JobsPatient Services Manager Jobs in Boca Raton, FL

Patient Services Manager information

See Boca Raton, FL salary details

$28.5K

$62.7K

$106.3K

How much do patient services manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for patient services manager in Boca Raton, FL is $62,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a patient service manager?

A patient service manager is a healthcare professional responsible for overseeing patient services, managing staff, coordinating patient care, and ensuring efficient operations within a medical facility. They often handle patient inquiries, billing, and compliance with healthcare regulations, requiring strong communication and organizational skills.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in patient interaction, administrative tasks, and medical office operations. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training beforehand.

How does a Patient Services Manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Operating Officers (COOs) and Chief Financial Officers (CFOs), who oversee large healthcare organizations and require extensive experience and leadership skills.

What does a Patient Services Manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a Patient Services Manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

What skills do you need to be a patient care manager?

A patient services manager needs strong communication, organizational, and leadership skills to coordinate patient care and manage staff effectively. Knowledge of healthcare regulations, proficiency with electronic health records (EHR) systems, and the ability to handle sensitive patient information are also essential. Additionally, problem-solving skills and the capacity to work under pressure are important in this role.
What are the most commonly searched types of Patient Services jobs in Boca Raton, FL? The most popular types of Patient Services jobs in Boca Raton, FL are:
What are popular job titles related to Patient Services Manager jobs in Boca Raton, FL? For Patient Services Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Boca Raton, FL look for? The top searched job categories for Patient Services Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Services Manager jobs? Cities near Boca Raton, FL with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Hospital & Patient Services Manager

Hospital & Patient Services Manager

Fresenius Medical Care

Fort Lauderdale, FL • On-site

Full-time

Re-posted 21 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,301 frontline employees who took The Breakroom Quiz

526th of 886 rated healthcare providers

Job description

PURPOSE AND SCOPE:
Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography. Works with the Central Admissions Office staff to facilitate admissions, ensuring each patient receives a superior admission experience and is placed in the appropriate clinic, preferably with a desirable treatment shift schedule. Additional responsibilities within FMCNA-affiliated Acute Programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients.
  • Builds, establishes and maintains referral source relationships. Develops and maintains strong relationships with new and existing partners to build the referral base.
  • Conducts one on one contacts with patients identified for admission to facilities in order to market our services and facilitate the admission.
  • Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission.
  • Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement.
  • Escalates admissions issues and problems according to the established procedures to ensure timely resolution.
  • Works with the applicable clinical manager(s) to accommodate shift requests as appropriate.
  • Exhibits knowledge of all insurers and private pay business. Assures that patients and families understand payer benefits.
  • Develops and maintains an extensive knowledge of the dialysis business and the support services provided by the clinics and within the community.
  • Maintains knowledge of the local market as well as industry trends in order to monitor and quickly react to changes which may impact the company and the patient services provided. Provides regular communication to management regarding program status, customer service issues, and obstacles affecting the referral and admissions process.
  • Conducts market analysis and develops, implements, and evaluates effective weekly, monthly and quarterly marketing plans. Meets regularly with management to review and revise these plans.
  • Consistently meets sales & marketing call objectives as established by management. Maintains accurate and timely account data and completes call reports as required.
  • Conducts professional sales presentations to all customers.
  • Participates in community outreach programs as determined by marketing plan.
  • Determines referral source satisfaction with admissions process and dialysis services. Collaborates with internal customers to effect positive customer service changes where required.
  • Collaborates with internal and external resources to provide new patients and referral source partners with renal education as requested by the referral source or patient.
  • Conducts the following l responsibilities and services in FMCNA-affiliated Acute Programs:
  • Develops and maintains an in-depth knowledge of the admissions processes for the local dialysis market to include all area dialysis providers.
  • Facilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market.
  • Collaborates with outpatient dialysis staff and hospital staff/partners to resolve issues relating to the placement of patients into the outpatient setting. Assesses related customer service issues reported by the referral source.
  • Focuses on decreasing the hospital length of stay by intervening early in the discharge process to impact timely discharge, discharge to vs. after dialysis, and readmissions.
  • Facilitates and coordinates the provision of renal services for pre-ESRD and ESRD patients by collaborating with the appropriate clinicians to provide services such as: renal education; treatment option education; vascular access education; insurance and financial education, etc.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • May refer to senior level staff for assistance with higher level problems that may arise.
  • Escalates issues to supervisor/manager for resolution, as deemed necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
Bachelor's Degree required
EXPERIENCE AND REQUIRED SKILLS:
  • 2 - 5 years' related experience; or an advanced degree without experience; or equivalent directly related work experience.
  • Excellent oral and written communication skills with ability to communicate to all levels of personnel.
  • Detail oriented with excellent customer service, organizational and interpersonal skills. Professional appearance required.
  • Good computer skills with proficiency in Microsoft Office applications.
  • Completion of and compliance with the Marketing and Business Development Functional Compliance Program

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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Benefits

Hours and flexibility

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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