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Patient Services Assistant Jobs in Boca Raton, FL

Oneoncology

Patient Services Specialist

Wellington, FL

$17.50 - $23.75/hr

Our practice continues to expand services by offering advanced radiation therapies, in-house ... Providing support to Physicians and other internal customers, as required * Assist with patient ...

Oneoncology

Patient Services Specialist

Margate, FL

$17 - $23/hr

Our practice continues to expand services by offering advanced radiation therapies, in-house ... Providing support to Physicians and other internal customers, as required * Assist with patient ...

2020 Companies

Patient Services Specialist

Margate, FL · On-site

$17 - $23/hr

Our practice continues to expand services by offering advanced radiation therapies, in-house ... Providing support to Physicians and other internal customers, as required * Assist with patient ...

2020 Companies

Patient Services Specialist

Wellington, FL · On-site

$17.50 - $23.75/hr

Our practice continues to expand services by offering advanced radiation therapies, in-house ... Providing support to Physicians and other internal customers, as required * Assist with patient ...

GenesisCare

Patient Service Specialist

West Palm Beach, FL · On-site

$15.75 - $21.50/hr

Patient Services Specialist At GenesisCare we want to hear from people who are as passionate as we ... Providing support to Physicians and other internal customers, as required * Assist with patient ...

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All JobsPatient Services JobsPatient Services Assistant JobsPatient Services Assistant Jobs in Boca Raton, FL

Patient Services Assistant information

See Boca Raton, FL salary details

$10

$18

$25

How much do patient services assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient services assistant in Boca Raton, FL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Boca Raton, FL? The most popular types of Patient Services jobs in Boca Raton, FL are:
What job categories do people searching Patient Services Assistant jobs in Boca Raton, FL look for? The top searched job categories for Patient Services Assistant jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Services Assistant jobs? Cities near Boca Raton, FL with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,460 per year, or $18 per hour.

Patient Services Specialist

SunState Medical Specialists

Wellington, FL • On-site

$17.50 - $23.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Why Join Us?
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.
Job Description:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
  • Customer Service
  • Monitoring and reacting to patient feedback
  • Monitoring the flow of patients and directing as appropriate
  • Answering and attending to all telephone calls in a timely manner
  • Responding to queries in accordance with the privacy policy
  • Having a breadth of service knowledge to respond to patient queries
  • Providing support to Physicians and other internal customers, as required
  • Assist with patient questions regarding billing and insurance payments
  • Maintenance and improvement of the patients' waiting room
  • Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
  • Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
  • Maintaining the Integrity of Patient Records
  • Scheduling Physician appointments with regard to availability & appropriate timeframes
  • Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
  • Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
  • Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
  • Ensuring all documentation and correspondence required for the consultations appointment is registered
  • Creating referring doctor records as required
  • Following up on referrals
  • Document management

Qualifications
  • High School Diploma or equivalent
  • Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred.
  • Handle and resolve urgent matters and time critical medical appointments
  • Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience to work effectively both independently and in a team environment.
  • Knowledge of patient billing systems and related funding mechanisms.
  • Ability to use clinical administration systems, as well as Microsoft Office software
  • Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
  • Flexible approach to work
  • Travel as required to other centers
  • Bilingual (English/Spanish)

Apply