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Patient Access Manager Jobs in Boca Raton, FL (NOW HIRING)

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About Advanced Management, USA Advanced Management, USA is a physician-aligned healthcare ... of Patient Access Coordinators. This role ensures operational execution of departmental KPIs ...

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Patient Access Manager information

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$35

$91

How much do patient access manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient access manager in Boca Raton, FL is $35.69, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $35.34 per hour, depending on experience, location, and employer.

What Does a Patient Access Manager Do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are some common challenges faced by Patient Access Managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a Patient Access Manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.
What are the most commonly searched types of Patient Access jobs in Boca Raton, FL? The most popular types of Patient Access jobs in Boca Raton, FL are:
What are popular job titles related to Patient Access Manager jobs in Boca Raton, FL? For Patient Access Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Patient Access Manager jobs in Boca Raton, FL look for? The top searched job categories for Patient Access Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Access Manager jobs? Cities near Boca Raton, FL with the most Patient Access Manager job openings:

Oncology Access Manager

Cancer Center of South Florida PLLC

West Palm Beach, FL • On-site

Full-time

Re-posted 21 days ago


Job description

Description:

POSITION SUMMARY:

The Access Manager oversees all patient access functions, ensuring efficient front-end operations and an exceptional patient experience. This role is responsible for managing customer service, patient registration, insurance verification, financial counseling, and time-of-service payment collections. In addition, the Patient Access Manager supervises the maintenance of patient health records and directs staff engaged in patient service activities..


CORE ESSENTIAL RESPONSIBILITIES:

  • Leads and manages all patient access operations, including registration, scheduling, insurance verification, financial counseling, referrals, authorizations, and time-of-service collections to ensure efficient and compliant front-end operations.
  • Supervises, coaches, and develops Patient Access staff, including recruitment, onboarding, performance management, and staffing to ensure appropriate coverage and accountability.
  • Ensures all required referrals, pre-certifications, and authorizations are obtained prior to scheduled services to prevent treatment delays and minimize financial risk.
  • Oversees payment posting, daily cash reconciliation, and coordination with Revenue Cycle and Billing to support accurate and compliant billing processes and reduce denials.
  • Directs scheduling activities to ensure timely patient access, optimized provider utilization, and effective clinic flow.
  • Monitors operational, productivity, and patient experience metrics and implements process improvements to enhance access, service quality, and financial performance.
  • Ensures compliance with organizational policies, regulatory requirements, and standards related to patient access, medical records, electronic health records, and patient confidentiality.
  • Resolves complex patient, provider, and staff issues related to patient access and front-end operations.
  • Collaborates with physicians, clinicians, and administrative leadership to identify barriers to care and implement operational improvements.
  • Leads implementation and optimization of patient access technologies and workflows.
  • Performs other duties as assigned to support organizational goals.
Requirements:

REQUIRED EDUCATION & EXPERIENCE

  • Bachelor’s Degree in Healthcare Management or related program required.
  • Completion of an accredited phlebotomy training program or equivalent on-the-job training.
  • Minimum of five (5) years of patient access experience.
  • Minimum of three (3) years of experience in leadership required.

REQUIRED CERTIFICATES, LICENSE OR REGISTRATION

  • Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Representative (CRCR) certification required within two (2) years of hire.

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

  • Comprehensive knowledge of patient registration, scheduling, insurance verification, authorization, and front-end revenue cycle processes.
  • Strong interpersonal, customer service, and communication skills, including professional telephone etiquette.
  • Knowledge of commercial and government insurance plans, coverage requirements, and reimbursement processes.
  • Understanding of financial counseling, time-of-service collections, cash handling, and basic financial management principles.
  • Proficiency in electronic health record (EHR) and patient access systems.
  • Knowledge of medical terminology and oncology-related clinical workflows.
  • Knowledge of applicable federal and state regulations, including privacy and compliance requirements.
  • Ability to manage difficult conversations and resolve conflicts with patients, families, providers, and staff in a professional manner.
  • Strong collaboration skills with clinical, operational, and revenue cycle teams.
  • Ability to analyze operational data, prioritize competing demands, and implement process improvements.