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Patient Access Representative Jobs in Boca Raton, FL

B'Com Health

Patient Access Representative

West Park, FL · On-site

$16 - $20.50/hr

Summary: The Patient Access Representative works as part of the administrative and medical office team performing those clerical duties necessary to prepare patients for visit. QUALIFICATIONS

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Patient Access Representative information

See Boca Raton, FL salary details

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How much do patient access representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient access representative in Boca Raton, FL is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are popular job titles related to Patient Access Representative jobs in Boca Raton, FL? For Patient Access Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Boca Raton, FL look for? The top searched job categories for Patient Access Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Access Representative jobs? Cities near Boca Raton, FL with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $37,595 per year, or $18.1 per hour.

Patient Access Representative

Retina Group of Florida

Boynton Beach, FL • On-site

$16.25 - $20.50/hr

Other

Re-posted 12 days ago

Job description

Patient Access Representative

Company Overview

Job Summary

We are seeking full-time Patient Access Representatives to work on-site at the Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. Essential Duties and Responsibilities

  • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contacts patients' families or physicians' offices to obtain missing insurance information.
  • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborates with scheduling departments to identify add-on patients.
  • Notifies patients of liabilities and collects funds.
  • Maintains appropriate records, files, and accurate documentation in the system of record.
  • Other duties as assigned

Minimum Qualifications

  • High school diploma required; Bachelor's degree preferred
  • Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
  • Strong administrative and organizational skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and data entry systems
  • Ability to multitask and maintain strong attention to detail
  • Compassionate and patient
  • Ability to work independently and as a team player
  • Strong organizational skills
  • Ability to multitask and use critical thinking to complete tasks
  • Ability to stay calm while working under pressure

Scheduling, Multi-Tasking, Detail Oriented, Interpersonal Skills, Documentation, Data entry

All your information will be kept confidential according to EEO guidelines.

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