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Patient Access Representative Jobs in Boca Raton, FL

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$11

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How much do patient access representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient access representative in Boca Raton, FL is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are popular job titles related to Patient Access Representative jobs in Boca Raton, FL? For Patient Access Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Boca Raton, FL look for? The top searched job categories for Patient Access Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Patient Access Representative jobs? Cities near Boca Raton, FL with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 99% In-person, and 1% Remote job distribution, with an average salary of $37,595 per year, or $18.1 per hour.
Patient Access Representative

Patient Access Representative

Retina Group of Florida

Boynton Beach, FL

$15.50 - $19.75/hr

Full-time

Re-posted 21 days ago

Job description

Company Description

Lots of emphasis on professional growth and career development!

Job Description

Company Overview

Job Summary

We are seeking full-time Patient Access Representatives to work on-site at the our Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
Essential Duties and Responsibilities

  • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contacts patients' families or physicians' offices to obtain missing insurance information.
  • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborates with scheduling departments to identify add-on patients.
  • Notifies patients of liabilities and collects funds.
  • Maintains appropriate records, files, and accurate documentation in the system of record.
  • Other duties as assigned

Minimum Qualifications

  • High school diploma required; Bachelor's degree preferred
  • Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
  • Strong administrative and organizational skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and data entry systems
  • Ability to multitask and maintain strong attention to detail
  • Compassionate and patient
  • Ability to work independently and as a team player
  • Strong organizational skills
  • Ability to multitask and use critical thinking to complete tasks
  • Ability to stay calm while working under pressure
Qualifications

Scheduling, Multi-Tasking, Detail Oriented, Interpersonal Skills, Documentation, Data entry

Additional Information

All your information will be kept confidential according to EEO guidelines.

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