1

Patient Experience Manager Jobs in Iowa (NOW HIRING)

Patient Coordinator

Cedar Rapids, IA · On-site

$16.75 - $22.25/hr

As a Patient Coordinator, you'll play a vital role in creating an exceptional patient experience by managing the front office, coordinating schedules, communicating with patients, and ensuring the ...

Sodexo is seeking a Patient Food Service Manager for UPH Allen Hospital located in Waterloo, IA ... Experience guiding frontline teams within service-driven operations such as mailroom, dining, or ...

Sodexo is seeking a Patient Food Service Manager for UPH Allen Hospital located in Waterloo, IA ... Experience guiding frontline teams within service-driven operations such as mailroom, dining, or ...

Sodexo is seeking a Patient Food Service Manager for UPH Allen Hospital located in Waterloo, IA ... Experience guiding frontline teams within service-driven operations such as mailroom, dining, or ...

Showing results 21-40

Patient Experience Manager information

See Iowa salary details

$14

$37

$65

How much do patient experience manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient experience manager in Iowa is $37.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $48.32 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Iowa?

The most popular types of Patient Experience jobs in Iowa are:

What are popular job titles related to Patient Experience Manager jobs in Iowa?

For Patient Experience Manager jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Patient Experience Manager jobs?

Cities in Iowa with the most Patient Experience Manager job openings:

Infographic showing various Patient Experience Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $77,928 per year, or $37.5 per hour.

Patient Experience Representative - General Surgery (Full-Time)

The Iowa Clinic

Des Moines, IA • On-site

$17 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Manage the flow of clinical scheduling, registration, and patient materials, and communicate delays or changes to patients.

  • Serve as a resource to registration, scheduling, and clinical staff to support patient services.

  • Create a positive patient experience through each interaction.


The Iowa Clinic rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

Wondering what a day in the life of a Patient Experience Representative in General Surgery at The Iowa Clinic might look like?
  •  Arrive at work in the morning - no night shifts here! 
  •  Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  •  This position will also serve as a resource to registration, scheduling and clinical staff.
  •  Strives to create The Iowa Clinic Experience with each interaction.
  •  Leave in the evening – hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
  •  High School diploma or equivalent required.
  •  Medical Experience in a medical office setting preferred.
  •  Highly motivated to work in a healthcare setting.
Bonus points if…
  •  You love exceeding people’s expectations.
  •  You enjoy having fun where you work
  •  Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you?
  •  One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  •  Employee incentives to share in the Clinic’s success
  •  Generous PTO accruals and paid holidays.
  •  Health, dental and vision insurance
  •  Quarterly volunteer opportunities through a variety of local nonprofits
  •  Training and development programs
  •  Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
  •  Monthly departmental celebrations, jeans days and clinic-wide competitions
  •  Employee rewards and recognition program
  •  Health and wellness program with up to $350/year in incentives
  •  Employee feedback surveys
  •  All employee meetings, team huddles and transparent communication

What The Iowa Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom