1

Patient Experience Manager Jobs in Alabama (NOW HIRING)

Patient Experience Specialist I

Tuscaloosa, AL · On-site

$16.75 - $21.25/hr

Responsibilities include welcoming clients, managing calls, and efficiently handling patient check ... experience preferred * Empathetic personality with attention to patient's needs * Strong ...

Pharmacy Manager

Foley, AL · On-site

$55.75 - $65.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Pharmacy Manager

Foley, AL

$55.75 - $65.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Pharmacy Manager

Daphne, AL · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

next page

Showing results 1-20

Patient Experience Manager information

See Alabama salary details

$14

$36

$63

How much do patient experience manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient experience manager in Alabama is $36.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $46.63 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Alabama?

The most popular types of Patient Experience jobs in Alabama are:

What are popular job titles related to Patient Experience Manager jobs in Alabama?

For Patient Experience Manager jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Patient Experience Manager jobs?

Cities in Alabama with the most Patient Experience Manager job openings:

Infographic showing various Patient Experience Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $75,200 per year, or $36.2 per hour.

Patient Experience Manager (2695)

US Heart & Vascular

Birmingham, AL • On-site

Full-time

Re-posted 27 days ago


Job description

US Heart and Vascular is needing a Patient Experience Manager to join our team at Birmingham Heart Clinic in Birmingham AL.

Responsibilities & Duties

• Establishes and implements training programs for all central support staff
• Provides general leadership over, and ensures completion of, all daily Support Center operations and functions and monitors same or next day openings to assist in filling and best utilizing all provider schedules
• Works closely with leadership team and physicians to address any reported patient issues by conducting research and providing follow up/resolution
• Compiles Support Center related metrics and accordingly makes appropriate workflow adjustments.
• Manages the Quality Payment Program – Merit-based Incentive Payment System (MIPS)
• Identifies trends in volume and call flow to drive efficiency and assigns/ schedules staffing to accommodate peak volume days/times
• Collects, measures, and analyzes patient, staff and provider sentiment data and feedback to identify areas for improvement.
• Ensures compliance with applicable funding and governmental agencies’ requirements, generally accepted accounting principles, and USHV policies and procedures.
• Performs other duties as assigned.


Requirements:

• Bachelor’s degree in healthcare administration, business administration or a related field
• Minimum 5 years of progressive healthcare leadership experience required
• Demonstrated success to drive patient experience
• Familiarity with EMR and/or Electronic Practice Management systems and technologies required

Knowledge, Skills and Abilities Required:

• Ability to lead and manage a team, establish clear expectations, and meet deadlines while acting as a patient and employee advocate.
• Excellent leadership, organizational, and motivational skills necessary.
• Strong critical thinking and problem-solving skills are a must.
• Ability to read, interpret and analyze reports.
• Knowledge of the principles, concepts, and theories relevant to the assigned functional area.
• Skill in completing assignments accurately and with attention to detail.
• Working knowledge of Office 365 programs such as Excel, Outlook, Word, PowerPoint, etc.

Why Choose Us?

  • Comprehensive benefits package
  • Monday-Friday schedule
  • CME allowance

About Birmingham AL: Birmingham blends history, culture, and a growing job market. The city offers a mix of urban energy and Southern charm. Residents enjoy outdoor spaces, great food, and an affordable cost of living. It’s a welcoming place with something for everyone.