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Patient Coordinator Front Desk Jobs in Rio Rancho, NM

Patient Care Coordinator

Albuquerque, NM · On-site

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Administrative Assistant

Albuquerque, NM · On-site

$16.50 - $22.25/hr

Assists with front desk operations as needed * Responds to and resolves administrative inquiries and questions * Coordinates and schedules travel, meetings, and appointments for managers or ...

Patient Advocate

Albuquerque, NM · On-site

$17 - $18/hr

Summary The Patient Advocate position allows for further training in the medical areas of the ... Perform receptionist duties including answering phones and managing the front desk * Intake and ...

Medical Assistant

Albuquerque, NM · On-site

$17.25 - $22/hr

Responsibilities include patient intake and triage, chart preparation, coordination of care activities, front desk operations, clinical support, and facilitation of communication between providers ...

... Coordinator to join the team. This is a full-time Monday through Friday position $20.00-$23.00 per ... front desk or administrative role Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

... Coordinator to join the team. This is a full-time Monday through Friday position $20.00-$23.00 per ... front desk or administrative role Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Coordinates daily activities of the front desk, which includes maintaining key inventory, database maintenance and data entry. * Performs word processing tasks, which includes business correspondence ...

Coordinates daily activities of the front desk, which includes maintaining key inventory, database maintenance and data entry. * Performs word processing tasks, which includes business correspondence ...

Showing results 41-60

Patient Coordinator Front Desk information

See Rio Rancho, NM salary details

$11

$17

$21

How much do patient coordinator front desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient coordinator front desk in Rio Rancho, NM is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.42 per hour, depending on experience, location, and employer.

What does a patient coordinator front desk do?

A Patient Coordinator Front Desk is responsible for greeting and assisting patients as they arrive at a healthcare facility. They handle appointment scheduling, check-in and check-out processes, and maintain patient records. Additionally, they answer phone calls, address patient inquiries, and coordinate communication between patients and medical staff. Their role ensures a smooth and efficient experience for both patients and healthcare providers.

How does a patient coordinator front desk typically collaborate with other healthcare team members to ensure smooth patient flow?

A Patient Coordinator Front Desk works closely with nurses, physicians, and administrative staff to schedule appointments, verify patient information, and relay important updates. They often act as the first point of contact for patients, facilitating clear communication between patients and clinical staff. By coordinating appointment times, managing check-ins, and troubleshooting scheduling conflicts, they help maintain an efficient workflow and a positive patient experience. Regular collaboration and proactive communication with the healthcare team are essential to ensure that patient care proceeds seamlessly throughout the day.

What are the key skills and qualifications needed to thrive as a patient coordinator front desk, and why are they important?

To thrive as a Patient Coordinator Front Desk, you need strong organizational skills, attention to detail, and experience in scheduling and patient intake, often supported by a high school diploma or equivalent. Familiarity with medical office software, electronic health records (EHR), and multi-line phone systems is typically required. Excellent communication, professionalism, and problem-solving abilities help you build rapport with patients and manage busy front desk operations. These skills ensure efficient patient flow, positive experiences, and accurate handling of sensitive information in a healthcare setting.

What is the difference between Patient Coordinator Front Desk vs Medical Receptionist?

AspectPatient Coordinator Front DeskMedical Receptionist
CredentialsHigh school diploma, some roles may require certificationHigh school diploma, certification varies
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationPatient check-in, appointment scheduling, data entry
Employer & Industry UsageHealthcare facilities, outpatient clinicsHealthcare facilities, outpatient clinics

Both roles involve front desk duties in healthcare settings, focusing on patient interaction and administrative tasks. The Patient Coordinator Front Desk often emphasizes patient flow management and coordination, while Medical Receptionists primarily handle scheduling and administrative support. The roles are similar in work environment and required credentials, making them closely related but with slight differences in scope.

What are popular job titles related to Patient Coordinator Front Desk jobs in Rio Rancho, NM?

For Patient Coordinator Front Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Patient Coordinator Front Desk jobs in Rio Rancho, NM look for?

The top searched job categories for Patient Coordinator Front Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Patient Coordinator Front Desk jobs?

Cities near Rio Rancho, NM with the most Patient Coordinator Front Desk job openings:

Patient Care Coordinator

Touro University New York

Albuquerque, NM • On-site

$16.75 - $22/hr

Full-time

Re-posted 9 days ago


Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

583rd of 630 rated colleges and universities


Job description

Overview

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.

Responsibilities
  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
    • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership
QualificationsEducation/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role
Maximum SalaryMinimum SalaryEmployment Type: FULL_TIME

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