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Patient Case Coordinator Jobs in Raleigh, NC (NOW HIRING)

Granville Health System

LCSW Care Coordinator

Oxford, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Collaborative Care Coordination • Serve as the primary liaison between patients, Primary Care Providers, psychiatric consultants, and community behavioral health resources. • Prepare patient case ...

Granville Health System

LCSW Care Coordinator

Oxford, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Collaborative Care Coordination • Serve as the primary liaison between patients, Primary Care Providers, psychiatric consultants, and community behavioral health resources. • Prepare patient case ...

CenterWell

Patient Services Coordinator, Home Health

Lillington, NC · On-site

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a part of our caring community The Patient Services Coordinator is directly responsible for ... Schedules discharge visit / OASIS Collection or recert visit following case conference when task ...

Centerwell

Patient Services Coordinator, Home Health

Lillington, NC · On-site

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Become a part of our caring community The Patient Services Coordinator is directly responsible for ... Schedules discharge visit / OASIS Collection or recert visit following case conference when task ...

Geode Health

Licensed Mental Health Therapist - Apex

Apex, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

You will collaborate with other healthcare professionals to provide care coordination, providing ... Marketing support, we partner with you to fill your patient case load * Spacious, beautifully ...

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Patient Case Coordinator information

See Raleigh, NC salary details

$19

$25

$31

How much do patient case coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient case coordinator in Raleigh, NC is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $28.75 per hour, depending on experience, location, and employer.

What does a patient case coordinator do?

A Patient Case Coordinator is responsible for managing and coordinating a patient's care throughout their treatment journey. They act as a liaison between patients, healthcare providers, and insurance companies to ensure the patient receives appropriate medical services. Their duties often include scheduling appointments, communicating treatment plans, handling paperwork, and addressing patient concerns. By streamlining communication and processes, Patient Case Coordinators help improve the overall quality and efficiency of patient care.

What are the key skills and qualifications needed to thrive as a patient case coordinator, and why are they important?

To thrive as a Patient Case Coordinator, you need a solid understanding of healthcare processes, case management, and typically a degree in health administration or a related field. Familiarity with electronic medical records (EMRs), case management software, and sometimes certification such as CCM (Certified Case Manager) are valuable. Excellent communication, organizational skills, and empathy help build trust with patients and coordinate effectively across healthcare teams. These skills ensure seamless patient care coordination, efficient resource utilization, and improved patient outcomes.

What are some common challenges faced by patient case coordinators, and how can they be managed effectively?

Patient Case Coordinators often encounter challenges such as managing high caseloads, coordinating care among multiple healthcare providers, and addressing patient concerns promptly. Effective time management, strong communication skills, and staying organized with digital tools can help manage these challenges. Building good relationships with both patients and medical teams also ensures smoother transitions of care and better outcomes. Continuous learning about healthcare regulations and resources further enhances a Coordinator's ability to navigate complex cases successfully.

What is the difference between Patient Case Coordinator vs Patient Advocate?

AspectPatient Case CoordinatorPatient Advocate
CredentialsTypically requires healthcare-related certifications or experienceOften requires knowledge of healthcare systems; certifications vary
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, legal aid organizations
Primary FocusManaging patient cases, coordinating careSupporting patient rights, navigating healthcare systems

While both roles involve patient support, the Patient Case Coordinator primarily manages and coordinates patient care and services, whereas the Patient Advocate focuses on representing patient interests and navigating healthcare systems. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Patient Case jobs in Raleigh, NC?

The most popular types of Patient Case jobs in Raleigh, NC are:

What are popular job titles related to Patient Case Coordinator jobs in Raleigh, NC?

For Patient Case Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Case Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Case Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Case Coordinator jobs?

Cities near Raleigh, NC with the most Patient Case Coordinator job openings:

Patient Case Coordinator jobs near you
Infographic showing various Patient Case Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 20% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,403 per year, or $25.7 per hour.

Case Manager I, MSW - Patient Case Management

WakeMed

Raleigh, NC • On-site

Full-time

Re-posted 23 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

159th of 889 rated healthcare providers

Job description

Overview
Responsible for providing patient case management services to assigned populations. They use a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community. The primary goal is to meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness. In collaboration with the clinical team, identifies patients who would benefit from case management services. They perform assessments to identify patient needs and barriers, assisting in the development of the care plan. Acting as a patient and family advocate, serves as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce redundancy and fragmentation of care. They anticipate potential delays in the healthcare process and proactively work to avoid these delays. Ensures that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition based on patient choice and availability.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
Master's Degree Social Work Required
Experience
No Experience Required

What WakeMed employees say

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Benefits

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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