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Patient Billing Advocate Jobs (NOW HIRING)

MemorialCare

Patient Billing Advocate

Fountain Valley, CA · On-site

$22.50 - $31.57/hr

Patient Billing Advocate Location: Fountain Valley Department: Physician Billing - Svc Staff Status: Fulltime Shift: Days (8hrs shifts) Hybrid Pay Range: $22.50/hr - -$31.57/hr At MemorialCare Health ...

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How much do patient billing advocate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for patient billing advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How does a Patient Billing Advocate typically collaborate with healthcare providers and insurance companies to resolve billing issues?

Patient Billing Advocates regularly communicate with both healthcare providers and insurance companies to clarify billing discrepancies and resolve insurance claim denials. They gather necessary documentation, facilitate information exchange, and often act as a liaison to ensure patients' accounts are accurate and up-to-date. This collaboration requires strong interpersonal skills and a thorough understanding of medical billing procedures. By working closely with all parties, Patient Billing Advocates help streamline the resolution process and reduce patient stress related to billing concerns.

What are Patient Billing Advocates?

Patient Billing Advocates are professionals who assist patients in understanding and managing their medical bills. They help clarify charges, explain insurance coverage, and resolve billing disputes with healthcare providers or insurance companies. Their goal is to ensure patients are billed correctly and to minimize financial stress by advocating on behalf of the patient. Patient Billing Advocates may also help set up payment plans or identify financial assistance programs.

What are the key skills and qualifications needed to thrive as a Patient Billing Advocate, and why are they important?

To excel as a Patient Billing Advocate, you need a solid understanding of medical billing procedures, insurance policies, and healthcare regulations, often backed by a certificate or experience in medical billing or coding. Familiarity with billing software, electronic health records (EHRs), and insurance claim processing systems is typically required. Strong communication, problem-solving, and empathy are essential soft skills for effectively assisting patients and resolving disputes. These abilities are crucial for ensuring accurate billing, timely payments, and a positive patient experience in navigating complex healthcare costs.

What is the difference between Patient Billing Advocate vs Medical Billing Specialist?

AspectPatient Billing AdvocateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare or billingHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, insurance companies, patient support centersHospitals, clinics, billing companies
Primary FocusAssisting patients with billing issues, explaining charges, resolving disputesProcessing insurance claims, coding, and billing procedures
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical offices, billing services, healthcare organizations

While both roles involve billing processes, the Patient Billing Advocate primarily supports patients by explaining charges and resolving billing issues, whereas the Medical Billing Specialist focuses on processing claims and coding. The roles often overlap in healthcare settings but serve different functions in the billing cycle.

What cities are hiring for Patient Billing Advocate jobs? Cities with the most Patient Billing Advocate job openings:
What states have the most Patient Billing Advocate jobs? States with the most job openings for Patient Billing Advocate jobs include:
Patient Billing Advocate jobs near you
Infographic showing various Patient Billing Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
Patient Billing Advocate

Patient Billing Advocate

memorial care

Fountain Valley, CA

$22.50/hr

Full-time

Medical

Posted 7 days ago

MemorialCare rating

8.2

Company rating: 8.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

53rd of 890 rated healthcare providers

Job description

Title: Patient Billing Advocate

Location: Fountain Valley

Department: Physician Billing - Svc Staff

Status: Fulltime

Shift: Days (8hrs shifts) Hybrid

Pay Range:  $22.50/hr - -$31.57/hr

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Purpose Statement / Position Summary

The Patient Billing Advocate is responsible for providing the highest level and quality while advocating for patients to address out of pocket costs or direct inquiry from insurance. Demonstrates a personal commitment to understanding, meeting and exceeding the needs of fellow employees They are accountable for closing the loop for patient inquiries to our department and reaching out to patients with self-pay balances.

Essential Functions and Responsibilities of the Job

  • Demonstrate strong verbal and written communication skills.
  • Provide professional and courteous service to all customers.
  • Maintain clean, well-organized, properly stocked and secure working area.
  • Maintain complete patient/employer confidentiality per company and HIPAA requirements.
  • Perform job functions in accordance with current departmental and company Standards, Polices and Procedures.
  • Attend and participate in mandatory meetings.
  • Accommodate changes in workload within the department.
  • Inform leadership when problems may interfere with work being completed on time.
  • Use initiative to resolve problems with appropriate action and follow through.
  • Remain informed of MCMF and private practice financial assistance programs.

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

  • Minimum 2 years' experience in patient account billing and collections preferred.
  • 2 years of payer billing and compliance guidelines as collection requirement for the State of California preferred.
  • General computer skills, including the ability to use the internet and learn other computer applications.
  • Excellent problem-solving skills.
  • General knowledge of medical terminology and ICD9 coding.
  • Working knowledge of general medical office procedure.
  • Working knowledge of legal aspects of patient and insurance collections.
  • 40 WPM typing, verifiable
  • 10 key by touch
  • Must have good listening skills and be able to communicate (written and verbal) in English effectively and clearly.

Education

  • High school graduate or equivalent.
  • Medical Billing course completion preferred.

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