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Patient Advocate Jobs in Rio Rancho, NM (NOW HIRING)

Phsorg

RN - Operating Room

Albuquerque, NM · On-site

$43.66 - $63.99/hr

Coordinate and Advocate for the Surgical Patient- Perform preoperative and intraoperative assessments , verify consents, confirm surgical site and procedure, and advocate for patient safety ...

Phsorg

RN - Operating Room

Albuquerque, NM · On-site

$39.69 - $58.17/hr

Coordinate and Advocate for the Surgical Patient- Perform preoperative and intraoperative assessments , verify consents, confirm surgical site and procedure, and advocate for patient safety ...

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Showing results 21-40

All JobsPatient Advocate JobsPatient Advocate Jobs in Rio Rancho, NM

Patient Advocate information

See Rio Rancho, NM salary details

$12

$18

$28

How much do patient advocate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient advocate in Rio Rancho, NM is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What is the career path for patient advocates?

The career path for patient advocates typically starts with entry-level roles such as patient navigator or support coordinator, progressing to senior advocacy positions, program managers, or policy specialists. Gaining experience, developing communication skills, and obtaining certifications like Certified Patient Advocate can support advancement within healthcare organizations or advocacy groups.
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For Patient Advocate jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Patient Advocate jobs in Rio Rancho, NM look for?

The top searched job categories for Patient Advocate jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Patient Advocate jobs?

Cities near Rio Rancho, NM with the most Patient Advocate job openings:

Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in Rio Rancho, NM as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,779 per year, or $18.6 per hour.

Patient Access Advocate - PresNow Urgent and ER Uptown

Albuquerque, NM • On-site

Presbyterian Healthcare Services
Hospitals • 10K+ employees
Learn more about Presbyterian Healthcare Servicesexternal

$16.36 - $24.26/hr

Per diem

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Presbyterian Healthcare Services rating

7.0

Company rating: 7.0 out of 10

Based on 165 frontline employees who took The Breakroom Quiz

Job description

Location Address:
7400 Menaul Blvd NEAlbuquerque, NM 87110
Compensation Pay Range:
Minimum Offer $16.36Maximum Offer $24.26Now Hiring: Patient Access Advocate - PresNow Urgent and ER Uptown
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Access Advocate - PRESNow Paseo
The Patient Access Advocate I provides primary registration of patient accounts for self-pay, government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance verification, collection of point of service liabilities and documentation of registration information within the ADT system. Confirm account being registered has accurate information to ensure clean billing. Must possess basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access. Provide the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.Type of Opportunity: PRNJob Exempt: NoJob is based: PRESNow 24/7 Urgent and Emergency Care - UptownWork Shift: Nights (United States of America)
Responsibilities:
  • Customer Service and Caring Practices:
  • Ability to provide exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools.
  • Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes.
  • Ability to manage conflict and appropriately request the help of a supervisor when needed.
  • /Implement PROMISE and CARES behaviors in every encounter.
  • Educates patients for whom they speak regarding insurance benefits and liabilities.
  • Ensures accounts are financially cleared at time of service through account review. to alleviate patient concerns over hospital financial matters

Qualifications:
  • High school diploma/GED
  • 6 months experience in healthcare setting or 1 year customer service background.
  • Pass 2 week Patient Access Academy with a passing score of 85% or higher (within 6 mos of start).
  • CHAA, CHAM or other industry equivalent certification preferred
  • Basic understanding of insurance preferred.
  • Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred
  • Requires basic understanding of registration and healthcare.
  • Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation.
  • Knowledge in Microsoft Office Products.
  • Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media

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