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Patient Experience Coordinator Jobs in Rio Rancho, NM

Aspen Dental

Patient Coordinator

Albuquerque, NM · On-site

$15 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Aspen Dental

Patient Coordinator

Albuquerque, NM · On-site

$15 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · On-site

$16.50 - $22/hr

The Patient Coordinator is a vital member of our Care Team at Giving Home Health Care, serving as a ... Experience with Salesforce CRM or similar platform. * Familiarity with Igea/Axxess EMR system ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · On-site

$16.50 - $22/hr

The Patient Coordinator is a vital member of our Care Team at Giving Home Health Care, serving as a ... Experience with Salesforce CRM or similar platform. * Familiarity with Igea/Axxess EMR system ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM

$16.50 - $22/hr

The Patient Coordinator is a vital member of our Care Team at Giving Home Health Care, serving as a ... Experience with Salesforce CRM or similar platform. * Familiarity with Igea/Axxess EMR system ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM

$16.50 - $22/hr

The Patient Coordinator is a vital member of our Care Team at Giving Home Health Care, serving as a ... Experience with Salesforce CRM or similar platform. * Familiarity with Igea/Axxess EMR system ...

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The incumbent provides a positive student and patient experience, collects money, updates patient ... The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives ...

Stanton Optical

Patient Coordinator

Santa Fe, NM · On-site

$15.50 - $20.75/hr

Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient ...

Touro University

Patient Care Coordinator

Albuquerque, NM · On-site

$17 - $22.25/hr

The incumbent provides a positive student and patient experience, collects money, updates patient ... The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives ...

Now Optics

Patient Coordinator

Santa Fe, NM · On-site

$15.50 - $20.75/hr

Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · On-site

$16.50 - $22/hr

The Patient Coordinator is a vital member of our care team, responsible for conducting home visits ... Experience in Case Management/Social Work preferred; will manage a caseload (preferred but not ...

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Patient Experience Coordinator information

See Rio Rancho, NM salary details

$11

$19

$28

How much do patient experience coordinator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for patient experience coordinator in Rio Rancho, NM is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient experience coordinator, and why are they important?

To thrive as a Patient Experience Coordinator, you need strong organizational skills, a background in healthcare administration or customer service, and familiarity with patient satisfaction metrics. Proficiency with hospital information systems, patient feedback tools, and occasionally CRM software is typically required. Outstanding communication, empathy, and problem-solving abilities help you effectively address patient concerns and foster a positive environment. These skills are crucial for improving patient satisfaction, ensuring smooth healthcare operations, and enhancing the overall patient experience.

What does a patient experience coordinator do?

A Patient Experience Coordinator is responsible for ensuring that patients have a positive experience throughout their healthcare journey. They serve as a liaison between patients, families, and healthcare providers, addressing concerns and facilitating communication. Their duties may include managing patient feedback, resolving complaints, coordinating services, and implementing strategies to improve patient satisfaction. By focusing on patient needs and expectations, they help healthcare organizations deliver compassionate and effective care.

How does a patient experience coordinator typically collaborate with clinical and administrative staff to improve patient satisfaction?

A Patient Experience Coordinator regularly works alongside nurses, physicians, and administrative teams to identify areas where patient care and communication can be enhanced. This role often involves facilitating meetings, gathering patient feedback, and implementing service improvement initiatives. Coordinators serve as liaisons, ensuring that patient concerns and suggestions are communicated effectively to all departments. Their collaborative approach helps foster a culture of empathy and responsiveness, ultimately leading to higher patient satisfaction and better overall care.

What is the difference between Patient Experience Coordinator vs Patient Services Representative?

AspectPatient Experience CoordinatorPatient Services Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient satisfactionFront desk, call centers, hospital reception areas
Employer & Industry UsageHealthcare providers emphasizing patient experience and quality careMedical offices, hospitals, healthcare organizations handling patient interactions
Common Search & Comparison IntentUnderstanding roles related to patient satisfaction and experience managementCustomer service and patient interaction roles in healthcare settings

The Patient Experience Coordinator focuses on improving patient satisfaction, coordinating feedback, and enhancing overall care experiences. In contrast, the Patient Services Representative primarily handles direct patient interactions, scheduling, and administrative tasks. Both roles are vital in healthcare settings but differ in scope and responsibilities related to patient engagement and service delivery.

What is a patient experience coordinator?

A patient experience coordinator is a healthcare professional responsible for improving patient satisfaction by addressing concerns, coordinating communication between patients and staff, and ensuring a positive healthcare experience. They often work closely with clinical teams, utilize patient feedback tools, and may require strong communication and organizational skills.
What are popular job titles related to Patient Experience Coordinator jobs in Rio Rancho, NM? For Patient Experience Coordinator jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Patient Experience Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Patient Experience Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Patient Experience Coordinator jobs? Cities near Rio Rancho, NM with the most Patient Experience Coordinator job openings:
Patient Experience Coordinator jobs near you
Infographic showing various Patient Experience Coordinator job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Experienced Optician/Patient Experience Coordinator

Salt & Light Eye Care

Albuquerque, NM • On-site

$22 - $28/hr

Part-time

Re-posted 10 days ago

Job description

Salt + Light Eye Care + Aesthetics is seeking an experienced, professional, and patient-centered team member to join our boutique concierge-style practice in Albuquerque, NM.
This is NOT an entry-level position.
We are looking for someone with optical/optometry experience who can confidently step into a fast-paced but peaceful environment focused on exceptional patient care, luxury eyewear, dry eye treatment, and aesthetics.
Our ideal candidate is:
  • Warm and welcoming.
  • Emotionally mature and dependable.
  • Experienced in optical and patient flow.
  • Comfortable adjusting/troubleshooting glasses.
  • Confident discussing premium products and services.
  • Organized, proactive, and detail-oriented.
  • Aligned with a culture of integrity, excellence, kindness, and professionalism.

Responsibilities include:
  • Greeting and checking in patients.
  • Scheduling and confirming appointments.
  • Optical sales and frame styling.
  • Eyewear adjustments and troubleshooting.
  • Educating patients on lenses/products.
  • Assisting with dry eye and aesthetic workflows.
  • Managing patient communication and follow-up.
  • Supporting a high-end concierge patient experience.

REQUIREMENTS:
  • Minimum 2 years optical, optometry, or ophthalmology experience.
  • Strong communication skills.
  • Ability to multitask efficiently.
  • Professional appearance and demeanor.
  • Comfortable with technology and scheduling systems.

ABO certification is strongly preferred but not required.
Compensation:
Competitive hourly pay based on experience + bonus opportunities for performance and treatment conversions.
This role has strong long-term growth potential for the right person.