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Patient Advocate Remote Jobs in Queens, NY (NOW HIRING)

Claritev

Patient Advocate Representative

Manhattan, NY · Remote

$25 - $30/hr

Patient Advocate Representative Remote Positions Available As a Patient Advocate, you will be responsible for matching the daily volume of incoming client claims to the correct provider using an in ...

Baba

Healthcare Advocate

New York, NY · Remote

Baba makes it easier by pairing each patient with a real human advocate team that supports them ... This is a remote, 1099 (contractor) role. You may choose part-time or full-time engagement. NOTE:

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How much do patient advocate remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient advocate remote in Queens, NY is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

How to Become a Remote Patient Advocate?

There are no formal educational requirements to become a remote patient advocate, though most hold a bachelor's degree in a health care administration or a related field. Some pursue a master's degree to make them more competitive in the job market. Registered nurses who wish to move into administration may also choose to become remote patient advocates. You must be familiar with electronic medical records and understand medical terminology and procedures related to your patients' conditions. Experience with insurance billing and codes is also helpful. Those who do not have experience in the health care industry may want to volunteer with a health care agency to gain hands-on experience in working with patients and learn how to maneuver through the medical process. Additional qualifications include excellent communication and organizational skills, up-to-date computer equipment, and reliable internet access.

What are the key skills and qualifications needed to thrive as a Patient Advocate (Remote), and why are they important?

To thrive as a Patient Advocate (Remote), you need a strong understanding of healthcare processes, patient rights, and often a background in health administration or social work. Familiarity with electronic health record (EHR) systems, case management software, and sometimes relevant certifications like Certified Patient Advocate (BCPA) are typical requirements. Exceptional communication, empathy, and problem-solving skills help you build trust and effectively support patients through complex healthcare situations. These abilities are crucial for ensuring patients receive appropriate care, understand their options, and have their concerns addressed efficiently, especially in a remote setting.

What are some common challenges faced by remote Patient Advocates, and how can they overcome them?

Remote Patient Advocates often face challenges such as building rapport with patients virtually, managing sensitive information securely, and coordinating care across multiple healthcare providers. To overcome these, advocates should leverage secure communication tools, establish clear and empathetic communication from the outset, and stay organized with detailed case notes. Regular virtual team meetings and ongoing training can also help advocates stay connected and up-to-date on best practices, ensuring they can effectively support patients from a distance.

What are Patient Advocate Remote jobs?

Patient Advocate Remote jobs involve working from a non-traditional office setting, often from home, to help patients navigate the healthcare system. Remote patient advocates assist individuals with understanding their medical bills, insurance claims, treatment options, and healthcare rights, all through phone, email, or online platforms. These roles require strong communication skills, compassion, and a thorough understanding of healthcare processes. Remote work allows patient advocates to support clients across different regions without being physically present. This flexibility can improve patient access to vital support while offering advocates a work-from-home environment.

What is the difference between Patient Advocate Remote vs Patient Coordinator?

AspectPatient Advocate RemotePatient Coordinator
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or administrative experience helpful
Work EnvironmentRemote, home-basedClinic, hospital, or healthcare facility, often in-person
Employer & Industry UsageHealthcare organizations, insurance companies, patient advocacy groupsHospitals, clinics, healthcare providers
Common Search & ComparisonPatient Advocate Remote vs Patient Coordinator

While both roles support patient needs, Patient Advocate Remote primarily focuses on guiding patients through healthcare systems and resolving issues remotely. Patient Coordinators often handle scheduling and administrative tasks in healthcare settings. The remote nature of the Patient Advocate role offers flexibility, whereas Patient Coordinators typically work onsite. Understanding these differences helps job seekers find the best fit for their skills and career goals.

More about Patient Advocate Remote jobs
What are the most commonly searched types of Patient Advocate jobs in Queens, NY? The most popular types of Patient Advocate jobs in Queens, NY are:
What are popular job titles related to Patient Advocate Remote jobs in Queens, NY? For Patient Advocate Remote jobs in Queens, NY, the most frequently searched job titles are:
What job categories do people searching Patient Advocate Remote jobs in Queens, NY look for? The top searched job categories for Patient Advocate Remote jobs in Queens, NY are:
What cities near Queens, NY are hiring for Patient Advocate Remote jobs? Cities near Queens, NY with the most Patient Advocate Remote job openings:
Patient Advocate Remote jobs near you

Patient Advocate Representative

Claritev

Manhattan, NY • Remote

$25 - $30/hr

Full-time

Medical, Retirement

Posted 21 days ago

Job description

Patient Advocate Representative

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we striveto bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

Patient Advocate Representative

Remote Positions Available

As a Patient Advocate, you will be responsible for matching the daily volume of incoming client claims to the correct provider using an in-house web-based application. This position may be located anywhere in the Eastern, Central, Mountain or Pacific time zones. Work schedules are as follows:

  • 5:00 am to 2:00 pm PT
  • 6:00 am to 3:00 pm MT
  • 7:00 am to 4:00 pm CT
  • 8:00 am to 5:00 pm ET

JOB SUMMARY

This role is responsible for handling member, client, and provider inquiries (balance bills and appeals) based upon an assigned client base. This person is responsible for addressing member calls related to balance billing situations, educating the process and negotiations for closing out the balance bills.

DUTIES

  1. Manages facility, provider, and member inquiries, appeals and balance billing, including correspondence.
    2. Reviews and resolves balance bills and appeals with providers, through negotiations.
    3. Identifies troubled facilities for potential direct contracting and redirection.
    4. Ensures clear documentation of events associated to a claim resolution.
    5. Provides updates and solicits required information from clients as needed.
    6. Keeps direct report informed of critical matters that impact responding timely to appeals/balance bills.
    7. Manages a daily running inventory of claims, prioritizing one's work schedule accordingly.
    8. Addresses emails and incoming calls.
    9. Ensures member inquiries are addressed timely, including education.
    10. Participates in on-going process improvement to develop efficiencies that streamline the process and the Patient Advocacy Center.
    11. Collaborates, coordinates, and communicates across disciplines and departments.
    12. Ensures compliance with HIPAA regulations and requirements.
    13. Demonstrates Company's Core Competencies and values held within.
    14. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High-Risk Role.
    15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.

JOB SCOPE: This position works independently under minimal supervision to complete the assigned job responsibilities. Work performed is often varied and complex, requiring a reliance on a knowledge base built through experience. The incumbent follows established procedures and uses knowledge of the company's general business principles, industry dynamics, market trends, and specific operation details when performing the duties of the position as assigned.

COMPENSATION

The salary range for this position is $25 to $30 per hour. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

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