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Hospital Patient Advocate Jobs in Queens, NY (NOW HIRING)

Patient Representative Serves as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists ...

Patient Representative

Bayonne, NJ · On-site

$20 - $25/hr

Together, these hospitals form a single, integrated system with a shared vision-to deliver modern ... As a patient advocate, enables patients and their families to obtain solutions to problems by ...

Together, these hospitals form a single, integrated system with a shared vision--to deliver modern ... As a patient advocate, enables patients and their families to obtain solutions to problems by ...

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Hospital Patient Advocate information

See Queens, NY salary details

$14

$21

$33

How much do hospital patient advocate jobs pay per hour?

As of May 27, 2026, the average hourly pay for hospital patient advocate in Queens, NY is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospital Patient Advocate, and why are they important?

To thrive as a Hospital Patient Advocate, you need a thorough understanding of healthcare processes, patient rights, and medical terminology, often supported by a bachelor’s degree in health administration, social work, or a related field. Familiarity with hospital information systems, case management software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and empathy are essential soft skills for effectively representing and supporting patients. These skills ensure patients’ voices are heard, their concerns are addressed, and they receive equitable care within complex healthcare environments.

How do Hospital Patient Advocates typically collaborate with medical staff to resolve patient concerns?

Hospital Patient Advocates work closely with doctors, nurses, social workers, and administrative staff to address patient concerns and ensure quality care. They often act as mediators, facilitating communication between patients and healthcare teams to clarify treatment plans, explain hospital policies, and escalate issues when needed. Advocates regularly attend interdisciplinary meetings and may accompany patients during important discussions to ensure their voices are heard. This collaborative approach helps to resolve conflicts efficiently and support both patients and clinical staff.

What are hospital patient advocates?

Hospital patient advocates are professionals who assist patients and their families in navigating the healthcare system within a hospital setting. They help address concerns about care, explain medical procedures and policies, assist with communication between patients and medical staff, and ensure that patients’ rights are respected. Patient advocates may also help resolve billing issues or direct patients to additional resources and support services. Their main goal is to ensure that patients receive high-quality, respectful, and effective care during their hospital stay.

What is the difference between Hospital Patient Advocate vs Medical Social Worker?

AspectHospital Patient AdvocateMedical Social Worker
CredentialsTypically no specific licensing, but certifications like Patient Advocate Certification are commonLicensed clinical social workers (LCSW) or licensed master social workers (LMSW)
Work EnvironmentHospitals, clinics, patient advocacy organizationsHospitals, healthcare facilities, community agencies
Employer & IndustryHealthcare providers, patient advocacy groupsHospitals, mental health agencies, social service organizations
Primary FocusAssist patients in navigating healthcare, resolve concerns, ensure patient rightsAddress psychosocial needs, provide counseling, support patient well-being

While both roles work within healthcare settings, Hospital Patient Advocates focus on patient rights and navigating care, whereas Medical Social Workers provide psychosocial support and counseling. Understanding these differences helps patients find the right support for their needs.

What are popular job titles related to Hospital Patient Advocate jobs in Queens, NY? For Hospital Patient Advocate jobs in Queens, NY, the most frequently searched job titles are:
What job categories do people searching Hospital Patient Advocate jobs in Queens, NY look for? The top searched job categories for Hospital Patient Advocate jobs in Queens, NY are:
What cities near Queens, NY are hiring for Hospital Patient Advocate jobs? Cities near Queens, NY with the most Hospital Patient Advocate job openings:
Infographic showing various Hospital Patient Advocate job openings in Queens, NY as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,866 per year, or $21.6 per hour.
Patient Advocate Specialist

$22 - $25/hr

Full-time

Posted 23 days ago


Job description

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.


Position Title: Patient Advocate Specialist

Position Summary: This role is based in Bronx, New York
 

We’re seeking a motivated and compassionate individual for a hybrid role that blends business development with patient engagement to support the expansion of our interventional psychiatry services in partnership with mental health practices. These cutting-edge treatments offer life-changing support to patients with serious mental illness.

As the Business Development Lead, you’ll play a critical role in growing our clinical partnerships and patient base. You'll build referral relationships with healthcare providers, communicate the value of our services to prospective patients, and support them through their treatment journey with empathy, clarity, and professionalism.

The ideal candidate is a strong communicator, goal-oriented, and thrives in a performance-driven environment. A background in sales or business development, coupled with a genuine passion for patient care and advocacy, is essential for success in this role.


Practice Growth Responsibilities

  • Develop and execute growth plans for target clinics.
  • Identify and engage patient referral sources, including psychiatrists, primary care providers, therapists, payors, and hospitals in the community
  • Build and maintain strong relationships with referral partners to ensure consistent patient flow.
  • Organize marketing efforts such as webinars, lunch-and-learns, and community events
  • Monitor referral volume, marketing ROI, and patient acquisition trends.

Sales Responsibilities

  • Sell patients on the value of interventional psychiatry treatments
  • Serve as an account manager for each patient, managing treatment eligibility, process, scheduling benefits, risks, and alternatives throughout their entire treatment journey

Qualifications:
Strong background in sales
Bachelor’s degree (preferable) 
Strong communication, organizational, and multitasking abilities.
Compassionate demeanor with a commitment to patient-centered care.
Fluent in English and Spanish
 
Key Competencies:
Persistence in identifying growth opportunities and working toward sales performance targets.
Empathetic communication and interpersonal skills.
Team collaboration across clinical and administrative functions.
Ability to work within highly regulated environment where compliance is key.
Job Type: Full-time 

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. Essen Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.