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Patient Account Rep Jobs (NOW HIRING)

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Addison Group

Patient Account Representative

Frisco, TX · On-site

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CommonSpirit Health

Patient Account Rep

Omaha, NE · On-site

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

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All JobsPatient Account Rep Jobs

Patient Account REP information

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$11

$21

$28

How much do patient account rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient account rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
More about Patient Account REP jobs
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Patient Account REP jobs near you
Infographic showing various Patient Account Rep job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Rep

Southern Bone & Joint Specialists PA

Hattiesburg, MS • On-site

$12 - $15/hr

Full-time

Re-posted 24 days ago

Job description

About the Role:

The Patient Account Representative plays a crucial role in managing patient billing and account inquiries to ensure accurate and timely financial transactions. This full-time position involves serving as a primary point of contact for patients regarding their account status, payment options, and insurance information. The role requires meticulous attention to detail to verify patient data, process payments, and resolve discrepancies efficiently. By maintaining clear and compassionate communication, the representative helps enhance patient satisfaction and supports the healthcare provider’s revenue cycle management. Ultimately, this position contributes to the smooth operation of patient financial services and fosters positive relationships between patients and the healthcare organization.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or patient account role, preferably in a healthcare setting.
  • Basic knowledge of medical billing and insurance terminology.
  • Proficiency with computer systems and data entry.
  • Strong communication and interpersonal skills.

Responsibilities:

  • Respond promptly and professionally to patient inquiries about account balances, billing statements, and payment plans.
  • Verify patient insurance coverage and eligibility to ensure accurate billing and minimize claim denials.
  • Process payments, adjustments, and refunds accurately in the patient account system.
  • Collaborate with internal departments such as billing, insurance, and collections to resolve account discrepancies.
  • Maintain detailed records of patient interactions and account activities in compliance with privacy regulations.

Monday-Friday, Full-time, Hours 8:00am to 5:00pm.

Southern Bone & Joint Specialists, P.A. logo

About Southern Bone & Joint Specialists, P.A.

Sourced by ZipRecruiter

Southern Bone & Joint Specialists PA is a leading Orthopedic and Sports Medicine Clinic in South Mississippi. Its state-of-the-art facility is centrally located in Hattiesburg MS and within easy access to all corners of South Mississippi including: Jackson, Meridian, Vicksburg, Natchez, Brookhaven, McComb, Prentiss, Magee, Collins, Ellisville, Laurel, Waynesboro, Richton, Wiggins, Purvis, Lumberton, Poplarville, Pearl River, Bay St. Louis, Waveland, Diamondhead, Pass Christian, Gulfport, Biloxi, D'Iberville, Ocean Springs, Lucedale, Moss Point, and Pascagoula. Our doctors specialize in a range of services including: Orthopedic Surgery, Arthritic Joint Replacement Surgery, Hand and Microvascular Surgery, Foot and Ankle Reconstruction, Arthroscopy and Sports Medicine, Trauma Management, Physical Medicine and Rehab, Spine Disorders, Direct Anterior Hip Procedure, and Partial Knee Replacement.

Industry

Outpatient health care

Company size

51 - 200 Employees

Headquarters location

Hattiesburg, MS, US

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