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Patient Account Coordinator Jobs in Rochester, NY

Thompson Health

Patient Account Rep - HB

Canandaigua, NY · On-site

$19.40 - $22.50/hr

Reviews daily registration/referral processes within own payer area and coordinates with ... Reconciles accounts timely and accurate. * Communicates and resolves issues with internal and ...

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18 - $22/hr

When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of ... Answer patient inquiries, maintain patient's account information, and resolve problems as needed.

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18/hr

When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of ... Answer patient inquiries, maintain patient's account information, and resolve problems as needed.

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18 - $22/hr

When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of ... Answer patient inquiries, maintain patient's account information, and resolve problems as needed.

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18 - $22/hr

When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of ... Answer patient inquiries, maintain patient's account information, and resolve problems as needed.

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Patient Account Coordinator information

See Rochester, NY salary details

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How much do patient account coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient account coordinator in Rochester, NY is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is a patient account coordinator?

Patient Account Coordinators are healthcare professionals responsible for managing patient billing, insurance claims, and account information. They serve as a liaison between patients, healthcare providers, and insurance companies to ensure accurate billing and timely payment processing. Their duties often include verifying insurance coverage, resolving billing issues, answering patient inquiries, and maintaining up-to-date financial records. Strong communication and organizational skills are essential for this role, as it involves frequent interaction with patients and administrative staff.

What are the key skills and qualifications needed to thrive as a patient account coordinator?

To thrive as a Patient Account Coordinator, you need strong knowledge of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, organizational skills, and attention to detail help you resolve billing issues and provide clear information to patients. These skills ensure accurate account management, timely payments, and positive patient experiences in healthcare organizations.

What are some common challenges faced by patient account coordinators and how can they be managed?

Patient Account Coordinators often navigate challenges such as managing high volumes of patient inquiries, ensuring billing accuracy, and coordinating between insurance providers and healthcare teams. To manage these challenges, strong organizational skills and attention to detail are essential. Effective communication and problem-solving abilities help in resolving patient concerns and clarifying billing issues. Many coordinators also benefit from ongoing training in healthcare regulations and billing software to stay updated and efficient.

What is the difference between Patient Account Coordinator vs Medical Billing Specialist?

AspectPatient Account CoordinatorMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, resolving billing issuesProcessing insurance claims, coding, submitting bills

The Patient Account Coordinator focuses on managing patient accounts and resolving billing issues, while the Medical Billing Specialist primarily handles insurance claims and coding. Both roles require knowledge of healthcare billing processes and often work in similar healthcare settings, but their specific duties differ slightly. Understanding these differences can help job seekers identify the right role for their skills and career goals.

How to become a patient account coordinator?

To become a patient account coordinator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education in healthcare administration or related fields. Relevant skills include knowledge of medical billing, coding, and insurance processes, often supported by certifications such as Certified Patient Access Representative (CPAR) or Certified Medical Administrative Assistant (CMAA). Experience with electronic health records (EHR) systems and strong communication skills are also beneficial.

What are the most commonly searched types of Patient Account jobs in Rochester, NY?

The most popular types of Patient Account jobs in Rochester, NY are:

What are popular job titles related to Patient Account Coordinator jobs in Rochester, NY?

For Patient Account Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Patient Account Coordinator jobs in Rochester, NY look for?

The top searched job categories for Patient Account Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Patient Account Coordinator jobs?

Cities near Rochester, NY with the most Patient Account Coordinator job openings:

Patient Account Coordinator jobs near you

Patient Account Rep - HB

Thompson Health

Canandaigua, NY • On-site

$19.40 - $22.50/hr

Full-time

Re-posted 13 days ago

Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Schedule: Full time, Days 

Main Function:

  • Independently monitors and controls accounts receivables of third-party payers.
  • Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
  • Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
  • Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
  • Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.

Education:

  • High School Diploma or GED required.
  • Associate's Degree preferred.
  • Medical terminology desired.
  • ICD-9/10 CPT coding experience is strongly preferred.

Experience:

  • 2 to 3 years of previous medical billing experience is preferred.
  • Familiarity with all forms of payer claims by paper and electronic media is preferred.
  • Excellent public/patient relations and communication skills.
  • Skills in using Mainframe, Excel, and Word preferred.

Salary range: $19.40 - $22.50

Starting pay: based on experience 

Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.

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