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Patient Access Tech Jobs in Virginia (NOW HIRING)

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Patient Access Tech information

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$12

$18

$23

How much do patient access tech jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient access tech in Virginia is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What is a patient access technician?

A patient access technician is responsible for scheduling appointments, verifying patient information, and collecting insurance details to ensure smooth patient registration and billing processes. They often work at the front desk in healthcare facilities and need strong communication and computer skills. Certification or training in healthcare administration may be required.

What is the difference between Patient Access Tech vs Medical Secretary?

AspectPatient Access TechMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare and administrative offices

While both roles support healthcare operations, Patient Access Techs focus on patient intake and insurance processes, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong communication skills and familiarity with healthcare environments, but their daily duties differ based on patient interaction versus administrative support.

Is patient access a good career?

Patient Access Technicians play a key role in healthcare by managing patient registration, insurance verification, and scheduling. The role offers opportunities for stable employment, entry-level entry, and skill development in customer service and administrative tasks. It can be a good starting point for a healthcare career with potential for advancement into supervisory or specialized roles.

What are the key skills and qualifications needed to thrive as a patient access tech?

To thrive as a Patient Access Tech, you need strong organizational skills, attention to detail, and knowledge of healthcare registration processes, typically supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is important. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and staff. These competencies ensure accurate patient data collection, efficient workflows, and a positive patient experience in healthcare settings.

What does a patient access tech do?

A Patient Access Tech is responsible for greeting patients, collecting and verifying personal and insurance information, and ensuring all necessary paperwork is completed for medical services. They play a key role in the registration and admission process at hospitals or clinics. Patient Access Techs also handle scheduling appointments, answering questions about billing, and maintaining patient confidentiality. Their work helps ensure a smooth and efficient experience for patients entering the healthcare system.

What are some common challenges faced by patient access techs, and how can they be managed effectively?

Patient Access Techs often encounter challenges such as managing high patient volumes during peak times, ensuring accurate data entry under pressure, and handling sensitive patient information with confidentiality. To manage these effectively, it's important to stay organized, communicate clearly with both patients and clinical staff, and familiarize yourself with the hospital's electronic health record systems. Regular training and seeking support from experienced team members can also help in navigating these challenges efficiently.
What are popular job titles related to Patient Access Tech jobs in Virginia? For Patient Access Tech jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Patient Access Tech jobs in Virginia look for? The top searched job categories for Patient Access Tech jobs in Virginia are:
Patient Access Tech jobs near you
Infographic showing various Patient Access Tech job openings in Virginia as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Patient Access & Pre-Access Supervisor

Ensemble Health Partners, Inc.

Christiansburg, VA • On-site

$47K/yr

Full-time

Medical, Retirement

Re-posted 14 days ago

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

141st of 150 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • The starting salary for this position is $47,400.00 annually, final compensation will be based on experience

Job Summary:
The Patient Access & Pre-Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.
Essential Job Functions:
  • Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training for staff. Monitors daily productivity and communicates with staff.
  • Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.
  • Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity.
  • Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate.
  • On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
  • Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
  • Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
  • Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
  • Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
  • Assists with staff evaluations. Maintains time/attendance system.
  • Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team.
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Ensemble Required License / Certification:
  • Certified Healthcare Access Management (CHAM)
  • Certified Revenue Cycle Representative (CRCR)

Job Experience: - 1 to 3 Years
Preferred Knowledge, Skills and Abilities:
  • 2 Year/ Associate degree or 4 year/ Bachelor's Degree
  • 2-3 years of supervisory experience in healthcare or business field preferred
  • Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
  • Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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