ZipRecruiter

Log In

1

Patient Access Service Representative Jobs in Minnesota

Essentia Health

Patient Access Representative

Cloquet, MN · On-site

$17.63 - $26.45/hr

Performs point of service data collection, including identifying and collecting patient co-payments ... Previous Patient Access Representative or Patient Scheduler experience preferred. Education ...

Essentia Health

Patient Access Representative

Cloquet, MN · On-site

$17.63 - $26.45/hr

... of service data collection, including identifying and collecting patient co-payments and down ... Preferred Qualifications: • Previous Patient Access Representative or Patient Scheduler ...

Essentia Health

Patient Access Representative

Duluth, MN · On-site

$17.80 - $26.28/hr

... of service data collection, including identifying and collecting patient co-payments and down ... Preferred Qualifications: • Previous Patient Access Representative or Patient Scheduler ...

HealthPartners

MN · On-site

$21.36 - $32.04/hr

Methodist Hospital is looking to hire a Patient Access Representative to join our team! Come join ... Demonstrated customer service skills. * Demonstrated written/verbal communication skills.

previous pagenext page

Showing results 21-40

All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Minnesota

Patient Access Service Representative information

See Minnesota salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient access service representative in Minnesota is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Minnesota?

For Patient Access Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Minnesota look for?

The top searched job categories for Patient Access Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Patient Access Service Representative jobs?

Cities in Minnesota with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Patient Access Representative

Essentia Health

Cloquet, MN • On-site

$17.63 - $26.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Building Location:Essentia Health Cloquet ClinicDepartment:1006160 REGISTRATION - EH SSJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.
This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician's order, and provide patients with cost estimates and itineraries for their upcoming appointments.
Key Responsibilities:
Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
Maintains all assigned work queues according to supervisor's instructions and guidance.
Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
Sanitizes registration equipment between each use and restocks basic supplies.
Other clerical duties as assigned.
Preferred Qualifications:
Previous Patient Access Representative or Patient Scheduler experience preferred.Education Qualifications:

No educational requirement.

Licensure/CertificationQualifications:FTE:1

Possible Remote/Hybrid Option:

Shift Rotation:Day/Eve Rotation (United States of America)Shift Start Time:Day/EveShift End Time:Day/EveWeekends:RotatingHolidays:NoCall Obligation:NoUnion:Union Posting Deadline:

Compensation Range:

$17.63 - $26.45Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

What Essentia Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Essentia Health logo

About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

View All Essentia Health Jobs

Apply