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Patient Access Representative Jobs in Riverside, CA

City of Hope

Patient Access Representative I - OC

Irvine, CA · On-site

$18.50 - $23.50/hr

The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent ...

The Staff Pad

Bilingual Patient Care Coordinator

Pomona, CA · On-site

$17.50 - $23/hr

If you're currently working as a Medical Assistant, Patient Services Representative, or Patient Access Representative and are ready to take the next step in your healthcare career, this is an ...

EGO Inc DBA Brault

Patient Access Specialist

San Dimas, CA · On-site

$17 - $20/hr

Uses the RICA coding application and AthenaIDX to update and correct demographic records based on hospital/client data, resolving demographic, insurance, and Patient Access-related errors, edits, and ...

Brault

Patient Access Specialist

San Dimas, CA · On-site +1

$17 - $20/hr

Uses the RICA coding application and AthenaIDX to update and correct demographic records based on hospital/client data, resolving demographic, insurance, and Patient Access-related errors, edits, and ...

Brault

Patient Access Specialist

San Dimas, CA

$17 - $20/hr

Uses the RICA coding application and AthenaIDX to update and correct demographic records based on hospital/client data, resolving demographic, insurance, and Patient Access-related errors, edits, and ...

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Patient Access Representative information

See Riverside, CA salary details

$12

$19

$25

How much do patient access representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient access representative in Riverside, CA is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.07 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are popular job titles related to Patient Access Representative jobs in Riverside, CA? For Patient Access Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Riverside, CA look for? The top searched job categories for Patient Access Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Access Representative jobs? Cities near Riverside, CA with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,331 per year, or $19.9 per hour.
Patient Access Representative

Patient Access Representative

Managed Staffing

Chino Hills, CA • On-site

$24 - $25/hr

Contractor

Re-posted 29 days ago

Job description

Job Title: Referral Coordinator (Part-Time)


Location: Chino Hills, CA 91709
Duration: 13 Weeks (with possibility of extension)
Schedule: Part-Time | Monday, Wednesday, and Friday only
Shift Hours: 8:00 AM – 5:00 PM or 8:30 AM – 5:30 PM (3x8-hour shifts/week)


Position Overview:

Seeking a Referral Coordinator for a part-time, contract role. This position is ideal for candidates with prior experience handling medical referrals in a family medicine setting. The candidate will serve as a critical liaison between patients, providers, and insurance companies to ensure accurate and timely referral coordination for specialty services.

Key Responsibilities:

  • Submit and track referrals for specialty visits, durable medical equipment (DME), and imaging services.

  • Coordinate with insurance providers to obtain required authorizations.

  • Communicate professionally and clearly with patients, providers, and coworkers.

  • Respond to patient calls and messages regarding referrals and follow-ups.

  • Multi-task and manage multiple referrals and communications simultaneously.

  • Work closely with front office and clinical teams to ensure continuity of care.

  • Document all actions accurately and timely within EMR systems.

  • Follow protocols specific to IEHP and other regional insurance plans (preferred).

Required Qualifications:

  • Education: High School Diploma or equivalent

  • Experience:

    • 6 months to 1 year experience in medical referrals

    • Prior experience working in a Family Medicine office is required

  • Technical Skills:

    • Basic computer and phone proficiency

    • Knowledge of medical terminology and referral procedures

    • EMR experience (Epic or similar systems preferred)

Preferred Skills:

  • Prior experience working with IEHP (Inland Empire Health Plan)

  • Strong organizational and multi-tasking abilities

  • Excellent communication skills – verbal and written