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Patient Access Manager Jobs in Reston, VA (NOW HIRING)

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

Additional Responsibilities: • Perform other duties as assigned by the Director, Manager, or Supervisor. Requirements: • High School Diploma • Minimum 8 months in patient access role • ...

OrthoVirginia

Patient Access Coordinator

Manassas, VA

$18.47 - $27.70/hr

The Patient Access Coordinator- Clinical position is responsible for assisting patients and outside ... Adheres to assigned work schedules as directed by the Manager. * Verifies necessary information ...

Med-Metrix

Patient Access Representative - PRN

Arlington, VA · On-site

$20 - $25.25/hr

Job Purpose The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also ...

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Patient Access Manager information

See Reston, VA salary details

$17

$39

$100

How much do patient access manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access manager in Reston, VA is $39.13, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $38.75 per hour, depending on experience, location, and employer.

What does a patient access manager do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are some common challenges faced by patient access managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a patient access manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.
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What are the most commonly searched types of Patient Access jobs in Reston, VA?

The most popular types of Patient Access jobs in Reston, VA are:

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For Patient Access Manager jobs in Reston, VA, the most frequently searched job titles are:

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The top searched job categories for Patient Access Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Access Manager jobs?

Cities near Reston, VA with the most Patient Access Manager job openings:

Patient Access Manager jobs near you
Infographic showing various Patient Access Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,382 per year, or $39.1 per hour.

Sr Director, Patient Access

The GW Medical Faculty Associates

Washington, DC • On-site

$72.07 - $86.54/hr

Full-time

Re-posted 23 days ago

Job description

Position Summary
The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the Patient Access Optimization, Capacity Management, Referral Center and Patient Access Center teams. As such, the Sr. Director is expected to provide operational and strategic direction, vision, leadership and tactical implementation of plans and systems to optimize patient access while delivering a seamless patient experience.
The Sr. Director is considered an expert in their field and stays abreast of industry best practices and trends. This role has a direct impact on the patient experience by influencing the workflows that assure the right patient, the right doctor, at the right time.
This leader fosters and promotes a culture of excellence in customer service to internal and external clients. They build trust and collaboration across the team by enhancing employee engagement, addressing performance results and providing coaching and mentoring.
Essential Duties and Responsibilities include the following.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Operational oversight and performance management of a centralized, multi-specialty call center.
  • Leads and develops the organization's Patient Access strategies; including but not limited to clinician standards, EHR optimization, technology integration, telehealth, and more.
  • Plans, develops, and implements policies and procedures to ensure maximum access for patients, while maintaining a high level of satisfaction in the delivery of customer service to patients and families.
  • Develops, implements and analyzes key dashboards and reporting to provide regular and consistent feedback and holds all teams accountable for performance measures.
  • Effectively interprets and communicates metrics and patient feedback to the appropriate departments to enhance customer service, as well as identify areas for service improvements and changes in procedures.
  • Works collaboratively with physician leaders/chairs and clinical management team regarding process improvements, technology enhancements, and other operational recommendations.
  • Promotes a service-oriented culture by developing initiatives to improve the quality of service to better meet patient, family and internal client needs and expectations.
  • Serves as a content expert for best practices that contribute to best practice models of patient access.
  • Maintains Epic certification in Cadence and understands integration with other Epic applications and third-party systems.
  • Works closely with Patient Experience, Information Services and operational stakeholders to prioritize projects, requests and system enhancements.
  • Responsible for performance management, employee discipline, and staff development.
  • Coordinates system enhancements and modifications with IT and Telecommunication staff as needed.
  • Oversees an effective, cost-conscious budget, including staff payroll, recruitment of new staff, and ordering of supplies.

Minimum Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
  • Bachelor's degree or equivalent work experience required
  • Master's degree preferred

Experience
  • 5 - 10 years' experience in an ambulatory patient access leadership role
  • Epic Cadence certified
  • Strong organizational and problem-solving skills

Competencies
  • Demonstrated leadership qualities and abilities
  • Strong organizational skills with the ability to lead and complete multiple, complex projects on time with high quality results
  • Appreciation of timeliness with resolving issues and determining priorities. Strong planning and delegation skills, including ability to develop and cross-train staff
  • Strong knowledge of performance evaluation techniques and customer service metrics

  • Excellent verbal and written communication skills with strong interpersonal skills
  • Strong problem-solving ability and analytical skills
  • Ability to work effectively in a demanding, team-oriented, and fast-paced environment
  • Experience working with Microsoft Windows applications

Typical Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent mobility and/or sitting required for extended periods of time. Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other office equipment
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About GW MFA
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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