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Patient Access Director Jobs in Rosedale, MD (NOW HIRING)

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Patient Access Director information

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How much do patient access director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient access director in Rosedale, MD is $113,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $124,700.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

What are the most commonly searched types of Patient Access jobs in Rosedale, MD?

The most popular types of Patient Access jobs in Rosedale, MD are:

What job categories do people searching Patient Access Director jobs in Rosedale, MD look for?

The top searched job categories for Patient Access Director jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Patient Access Director jobs?

Cities near Rosedale, MD with the most Patient Access Director job openings:

Infographic showing various Patient Access Director job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,959 per year, or $54.8 per hour.

Mobile Health Clinic Driver/Patient Access Coordinator (CDL Required)

MedStar Health

Baltimore, MD • On-site

$17 - $21.25/hr

Other

Posted 11 days ago


Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

134th of 898 rated healthcare providers


Job description

Mobile Health Center Patient Access Coordinator

Location: Baltimore, MD

Status: Per diem (PRN) - As needed (Benefits and PTO are not offered)

Availability Needed: Weekdays Day/Evening Shifts and Weekends

General Summary of Position: The Mobile Health Center (MHC) Patient Access Coordinator is responsible for the safe transportation of the MHC vehicle to and from community partner sites. Coordinates the proper running and maintenance of the vehicle serving the communities in the service areas of the Care Transformation within the Baltimore Region. Collaborates with other team members and entities to help facilitate timely and appropriate access to care to patients in underserved areas. Serves in a multi-faceted capacity of driver and patient access associate to communicate with patients families providers other team members quality review and insurance companies to obtain the proper information and insurance verification to assure quality patient care payment of accounts and access to higher level of care beyond the MHC. Registers and assists patients with completing the financial assistance process and other necessary protocols/processes. Provides other registration clerical billing administrative and patient access support as required.

Primary Duties and Responsibilities:

  • Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Drives the Mobile Health Center vehicle safely to and from community partner sites for clinic health fairs and other events as directed. Oversees the maintenance and other related care for the Mobile Health Center vehicle.
  • Maintains awareness of potential risk to patients staff and facility while clinic is in session. Assists providers and the rest of the Mobile Health Center team with clerical and administrative support as appropriate.
  • Performs all routine maintenance and interior cleaning services for the Mobile Health Center vehicle.
  • Replenishes stock of clinic/medical supplies to the Mobile Health Center vehicle while also completing medical supply inventory and reporting items that need to be reordered to Clinic Supervisor.
  • Maintains logs that are needed for the Mobile Health Center which include logs of vehicle mileage and compressor hours and routine inspections. Logs may need to be completed on a daily weekly or monthly basis.
  • Completes driver vehicle evaluation form weekly or as directed.
  • Prepares clinic and laboratory areas with appropriate supplies prior to clinic sessions. Replaces and secures same at the conclusion of sessions.
  • Collaboratively works with patients families or outside sources to obtain complete and accurate demographic and financial information to input data into the electronic system for registration billing and patient tracking.
  • Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy.
  • Confirms insurance coverage. Assist with educating patients families and team members regarding verification status and insurance concerns. Responsible for overseeing the completion of these processes including the financial assistance process and other protocols/processes necessary to facilitate patient access and care services for Mobile Health Center patients.
  • Explains regulatory financial requirements to the patient or responsible party and collects deposits or deductible amounts as required.
  • Obtains authorizations by utilizing online electronic verification system or other resources such as HDX EVS or Blueline.
  • Ensures that all necessary questionnaires and specific forms are completed according to predetermined requirements by government or regulatory agencies.
  • Conducts outreach to promote the programs offered in the Mobile Health Center.
  • Helps to secure new patients for Mobile Health Center services. Assists with scheduling appointments related to Mobile Health Center services and for Mobile Health Center patients.
  • Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.

Minimal Qualifications:

  • High School Diploma or GED or equivalent required and
  • Commercial Driver's license (CDL) Class B and airbrakes required and
  • Hazmat preferred

Experience:

  • 2 years of experience in driving and maintenance of a commercial vehicle. New graduates must have successfully completed the required driving hours and graduated from an accredited Commercial Driver's License (CDL) training program required and
  • 2 years of experience in patient access services and/or patient registration preferred and
  • 1-2 years Customer service experience required and
  • Knowledge of medical terminology preferred and
  • Previous healthcare experience preferred
  • One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications:

  • CDL - Group B - Commercial Drivers License Valid Commercial Driving License (CDL) Class B and airbrakes in the State of Maryland with no current points assigned to Driver's License. required and
  • Drivers License - Endorsement A (Air Brakes) Valid Commercial Driving License (CDL) Class B and airbrakes in the State of Maryland with no current points assigned to Driver's License. required and
  • HAZMAT Certification Hazmat preferred and
  • Drivers License - MDOT Medical Physical Updated DOT Medical Card required
  • CDL - Group A - Commercial Drivers License Valid Commercial Driving License (CDL) Class B and airbrakes in the State of Maryland with no current points assigned to Driver's License. preferred

Knowledge Skills and Abilities:

  • Excellent Verbal and Written Communication skills.
  • Working knowledge of various computer software applications and basic computer skills
  • Demonstrates dependability critical thinking self-management initiative creativity and problem-solving abilities improve the quality and efficiency of the department.
  • Ability to perform in a high-pressure environment and deal effectively and professionally with a diverse population.

This position has a hiring range of USD $18.40 - USD $29.74 /Hr.


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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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