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Patient Access Director Jobs in Rosedale, MD (NOW HIRING)

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Patient Access Director information

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$71.9K

$114K

$158.7K

How much do patient access director jobs pay per year?

As of Jul 29, 2026, the average yearly pay for patient access director in Rosedale, MD is $113,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $124,700.00 per year, depending on experience, location, and employer.

What Does a Patient Access Director Do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

What are the key skills and qualifications needed to thrive as a Patient Access Director, and why are they important?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.
More about Patient Access Director jobs
What are the most commonly searched types of Patient Access jobs in Rosedale, MD? The most popular types of Patient Access jobs in Rosedale, MD are:
What job categories do people searching Patient Access Director jobs in Rosedale, MD look for? The top searched job categories for Patient Access Director jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Patient Access Director jobs? Cities near Rosedale, MD with the most Patient Access Director job openings:
Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Rosedale, MD as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $113,959 per year, or $54.8 per hour.

Patient Access Representative

Mercy Medical Center

Baltimore, MD • On-site

$19.49/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Summary
Join Our Team at Mercy Medical Center - Now Hiring a Patient Access Representative I
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.
Requirements
EDUCATION AND WORK EXPERIENCE
  • Education and Work Experience:
    • Must possess a high school diploma or GED
    • 1 year experience in customer service preferred

SPECIFIC REQUIREMENTS
  • License Requirements:
    • N/A
  • Certification Requirements:
    • N/A
  • Age Specific Care Provided For:
    • N/A
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
  • Other Requirements:
    • Basic computer knowledge
    • Must be able to perform routine clerical tasks, copiers, scanners etc
    • Must be able to accurately type 40 words per minute?
    • Must be able to rotate weekends & holidays

Min
USD $19.49/Hr.
Max
USD $32.16/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and "catch up" provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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