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Patient Access Director Jobs in Rosedale, MD (NOW HIRING)

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$71.9K

$114K

$158.7K

How much do patient access director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient access director in Rosedale, MD is $113,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $124,700.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

More about Patient Access Director jobs

What are the most commonly searched types of Patient Access jobs in Rosedale, MD?

The most popular types of Patient Access jobs in Rosedale, MD are:

What job categories do people searching Patient Access Director jobs in Rosedale, MD look for?

The top searched job categories for Patient Access Director jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Patient Access Director jobs?

Cities near Rosedale, MD with the most Patient Access Director job openings:

Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,959 per year, or $54.8 per hour.

Patient Access Representative I

University of Maryland Medical System

Glen Burnie, MD • On-site

$17 - $21.39/hr

Part-time

Re-posted 19 days ago

Job description

Job Requirements

University of Maryland Baltimore Washington Medical Center - 301 Hospital Drive, Glen Burnie, MD 21061

Patient Access Representative I, Part Time, Days

Monday - Friday 530a-400p

Performs scheduling, registration, pre-admission processing, wayfinding, and other administrative duties in accordance with department-specific standards for data entry and patient selection. May verify insurance benefit eligibility and complete insurance pre-certification and authorization, as well as create and/or finalize cost estimates. Collaborates with care teams and revenue cycle partners to identify and eliminate barriers to access, reimbursement, and affordable care. Educates patients and families on the financial clearance process and provides information regarding estimated costs of services and available financial assistance options. Performs assigned administrative and Admission, Discharge, and Transfer (ADT) functions across multiple clinics and registration areas within the institution.

Job Description

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns.
  • Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital.
  • Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient. 
  • Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments.
  • Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary.
  • Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients.
  • Communicates coverage issues to the service areas; works with patients and staff to resolve.
  • Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required.
  • Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization.
  • Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed.
  • Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures.

Work Experience
  • Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.
  • Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.
  • 1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $17.00 - $21.39

Other Compensation (if applicable): Shift Differentials

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Employment Type: PART_TIME

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