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Patient Access Coordinator information

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How much do patient access coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient access coordinator in Boca Raton, FL is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.62 per hour, depending on experience, location, and employer.

What does a patient access coordinator do?

A Patient Access Coordinator is responsible for managing the administrative processes that facilitate patient entry into a healthcare facility. This includes scheduling appointments, registering patients, verifying insurance information, and ensuring that all required documentation is completed accurately. They serve as a key point of contact between patients and healthcare providers, helping to ensure a smooth and efficient experience. Additionally, they may answer patient inquiries, handle billing questions, and coordinate with medical staff to support quality patient care.

What does a patient access coordinator do?

The patient access coordinator is a health care services coordinator. Your duties range from greeting patients upon arrival at a hospital or medical center, scheduling appointments, and entering new patient information into the facility’s medical database. The qualifications for this career include a high school diploma and some postsecondary training in subjects such as medical coding. Previous experience with administrative or clerical work and related skills are also useful.

What are the key skills and qualifications needed to thrive as a patient access coordinator, and why are they important?

To thrive as a Patient Access Coordinator, you need strong organizational skills, knowledge of healthcare regulations, and experience with patient registration processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Exceptional interpersonal skills, attention to detail, and the ability to manage stressful situations help someone excel in this role. These skills ensure accurate patient information, efficient service delivery, and a positive experience for patients navigating the healthcare system.

What are the most common challenges faced by patient access coordinators, and how can they be managed effectively?

Patient Access Coordinators often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and addressing diverse patient needs in a timely manner. To manage these effectively, strong organizational skills, attention to detail, and excellent communication are essential. Collaborating closely with clinical staff, billing departments, and patients helps ensure accurate information flow and fosters a supportive environment. Continuous training on healthcare systems and insurance policies also helps coordinators stay prepared for evolving challenges.

What is the difference between Patient Access Coordinator vs Medical Office Assistant?

AspectPatient Access CoordinatorMedical Office Assistant
CredentialsHigh school diploma, sometimes certification in healthcare access or customer serviceHigh school diploma or equivalent, often with medical assisting certification
Work EnvironmentHospitals, clinics, outpatient facilities, front desk rolesMedical offices, clinics, administrative support roles
Primary ResponsibilitiesScheduling, insurance verification, patient check-in/out, data entryScheduling, patient intake, filing, administrative tasks

The Patient Access Coordinator and Medical Office Assistant roles share responsibilities like scheduling and patient interaction but differ mainly in scope. The Patient Access Coordinator focuses more on insurance and registration processes, often requiring specific healthcare access knowledge. The Medical Office Assistant handles broader administrative tasks. Both roles are essential in healthcare settings, with overlapping skills but distinct primary functions.

What skills do you need to be a patient access coordinator?

A patient access coordinator needs strong communication and customer service skills to interact effectively with patients and healthcare staff. They should have attention to detail, organizational abilities, and familiarity with electronic health records and scheduling systems. Certification in medical office administration or healthcare access is often preferred.
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The most popular types of Patient Access jobs in Boca Raton, FL are:

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For Patient Access Coordinator jobs in Boca Raton, FL, the most frequently searched job titles are:

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Cities near Boca Raton, FL with the most Patient Access Coordinator job openings:

Patient Access Coordinator jobs near you
Infographic showing various Patient Access Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,959 per year, or $17.8 per hour.

Patient Access Coordinator

West Palm Beach, FL • On-site

Advanced Management USA LLC
See more jobs at Advanced Management USA LLCexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job description: Patient Access Coordinator

Summary:

Are you someone who finds joy in helping others and engaging in meaningful conversations? Do you thrive in a relaxed environment where you can connect with people over the phone? If so, we have an exciting opportunity for you!

We are currently seeking a compassionate and personable individual to join our team as a Patient Access Coordinator. In this role, you will be responsible for reaching out to patients and assisting them with scheduling their appointments. Your primary focus will be on providing exceptional customer service and ensuring that every patient feels valued and supported.


Essential Duties and Responsibilities:

  • Schedule Optimization: Efficiently schedule 45-50 patient appointments per week, ensuring maximum provider availability and reducing patient wait times.
  • Facilitate the coordination of care and service offered by insurance providers to their patients.
  • Build lasting relationships with patients, caregivers, physicians, and providers consistent with customer service guidelines.
  • Contacts and schedules patients for their annual wellness visits (physicals) and routine follow up care.
  • Acts as a non-medical triage to determine if patient needs to be scheduled for an appointment or transferred to practice for additional assistance.
  • Responsible for consistent and accurate use and execution of department’s established operating procedures and supporting technology, software, and EMRs.
  • Follow up on a weekly basis with assigned group of patients to ensure timely care is received through their primary care providers, while avoiding emergency department visits when possible.
  • Identifies patients who have not been seen by their primary care provider for routine care and facilitates reconnecting these patients with their provider to resume care.
  • Submit file/documentation to physicians and other clinicians as requested for review, quality assurance checks, and other purposes.
  • Meet minimum required metrics and quality assurance measures set by Patient Access leadership to maintain productivity and efficiency.
  • Delivers exemplary customer service for patients in accordance with company expectations and guidelines.
  • Communicates and works effectively with Patient Access peers/leadership, physicians, and other health care professionals.
  • Must abide to all HIPAA, Confidentiality and Privacy laws.
  • Other duties may be assigned by your Supervisor and Manager(s).


Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Preferred – a minimum or pursuit of AA / BS degree.
  • 2+ years Patient Engagement / Interaction.
  • EPIC experience preferred but not required
  • Working knowledge of health delivery systems/general practices.
  • Experience with intranet or web-based communication systems.
  • Excellent written and verbal communication skills.
  • Self-starter – can complete duties independently and prioritize tasks assigned.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Communication Skills – Can interact with friendly tone, compassion, and empathy, echoing patients’ needs based on the situation.
  • Safety and Security - Uses equipment and materials properly.
  • Attendance/Punctuality - Is consistently at work and on time.
  • Knowledge of HIPPA: Legal and ethical consideration related to patient information.
  • Must be computer literate in EHR/PM and Microsoft office products.
  • Some after hours or overtime may be required with due notice.


Job Type:

  • Full-time


Pay:

  • $21.00+ Commensurate with experience


Benefits:

  • Earn More for Every Appointment Scheduled! Your incentive grows with each scheduled appointment, with weekly bonuses from $105 to $825!
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Schedule:

  • Monday to Friday

Are you ready to make a real difference in people's lives? Join our team as a Patient Access Coordinator and become an essential part of our mission to provide exceptional care and support to our patients. If you're compassionate, personable, and thrive on meaningful interactions, we want to hear from you! Apply now to embark on a rewarding journey where you can utilize your skills to ensure every patient feels valued and supported. Let's make a positive impact together!

Advanced Management USA is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

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