Passport Jobs (NOW HIRING)

Summary
This position is located in the Bureau of Consular Affairs, Passport Services Directorate, Office of Adjudication, Restrictive Actions Division (PPT/S/A/RA). Serves as the primary liaison with law enforcement and civil matters involving citizenship, passport or other related issues. Reviewing, determining passport issuance with regard to all law enforcement holds, and examining or adjudicating the legal status cases involving the denial, limitation, and revocation of U.S. passport products.
Learn more about this agency
Duties
Help

• Reviews and examines a wide variety of the most complex, controversial, or sensitive cases referred to the office for decisions regarding the continuing eligibility of applicants to receive U.S. passports.
• Provides advice, guidance, and direction to passport agencies/centers and U.S. embassies and consulates on the appropriate procedures to be followed and actions to be taken on the most complex cases where a passport is denied, limited, or revoked.
• Analyzes passport agency/center workload trends on passport restrictive actions based on data gathered from a wide variety of sources.
• Establishes and maintains liaison with a wide array of stakeholders and provides expert technical advice and guidance to ensure the uniform administration and interpretation of laws and regulations applicable to passport
  restrictive actions.
• Prepares and disseminates correspondence, cables, and other written program related materials on a wide range of matters involving the denial, limitation and revocation of passports where the materials represent the
  position of the Department.

Requirements
Help
Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.

Qualifications
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
To qualify for the GS-11, you must meet A, B or C as follows:
A. At least one year of specialized experience, equivalent to at least the GS-09 grade level in the Federal service, that demonstrates the ability to plan and coordinate program activities and the ability to make decisions; the ability to communicate orally and to meet and deal; the ability to assemble data, analyze management problems and recommend solutions; the ability to research, interpret and apply regulatory and precedent material; the ability to communicate in writing; and the ability to interpret statistical data. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
Qualifying specialized experience must demonstrate the following:

• Experience processing, examining and resolving holds on passport.
• Experience using consular data bases to research cases.
• Experience working with internal stakeholders and the general public.
• Experience applying citizenship and nationality laws to determine U.S. citizenship.

OR B. A Ph.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher-level graduate education leading to a Ph.D. degree. Major field of study should be public administration, political science, or other field related to this position.
OR C. A combination of specialized experience as described in A and more than two years of graduate education as described in B which totals at least one year. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
To qualify for the GS-12:
Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
Qualifying specialized experience must demonstrate the following:

• Experience interpreting & applying nationality and citizenship laws to determine entitlement to a U.S. passport.
• Experience using automated passport systems, to access passport application-related information used in the adjudication of restrictive action cases.
• Experience analyzing and evaluating technical evidence or other documentation that may lead to the denial, limitation, or revocation of passports.
• Experience participating in interagency forums, committees, or working groups to address policy issues related to the adjudication of passport restrictive action cases.

There is no substitute of education for specialized experience for the GS-12 position.
To qualify for GS-13:
Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
Qualifying specialized experience must demonstrate the following:

• Experience reviewing and resolving complex passport restrictive action cases.
• Experience interpreting and applying citizenship and nationality laws to complex passport cases.
• Experience analyzing evidence to determine passport denial, limitation, or revocation actions.
• Experience providing guidance to internal and external stakeholders on passport restrictive action cases.

There is no substitute of education for specialized experience for the GS-13 position.
Education
See the qualifications section of this vacancy announcement for education requirements.
Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For a list of accredited organizations recognized as specializing in interpretation of foreign education credentials, visit: www.naces.org/members.php.
Additional information

• To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodation" button within the Assessment Application.
  For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at OAA@state.gov.
  OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests:
  
  • RA requests cover additional time on timed sections only.
  
  
  • Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review.
  
  
  • Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters.
  
  
  • Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision.
  
  
  • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.
  
  
  • Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy.
  
  
  • If a different type of RA is needed, please contact OAA directly at OAA@state.gov.
• If eligible, situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
• Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.

Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.