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Parts Representative Jobs in Wisconsin (NOW HIRING)

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Parts Representative information

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$10

$19

$30

How much do parts representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for parts representative in Wisconsin is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.35 per hour, depending on experience, location, and employer.

What is a parts representative?

A Parts Representative is a professional who works in automotive, machinery, or equipment industries, helping customers and technicians find and purchase the correct parts for repairs or maintenance. They are responsible for managing inventory, processing orders, answering customer inquiries, and ensuring timely delivery of parts. Parts Representatives often work in dealerships, parts stores, or service centers and require strong communication and organizational skills. Their goal is to provide excellent service and ensure that customers receive the right parts efficiently.

What skills and qualifications are needed to be a parts representative?

To thrive as a Parts Representative, you need strong product knowledge, inventory management skills, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management software, point-of-sale (POS) systems, and manufacturer catalogs is typically required. Excellent communication, organizational skills, and problem-solving abilities help build rapport with customers and efficiently address their needs. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and smooth operations in parts distribution environments.

How does a parts representative collaborate with service technicians and other departments?

Parts Representatives play a crucial role in ensuring smooth operations by working closely with service technicians, sales teams, and inventory managers. On a daily basis, they coordinate part orders, verify inventory levels, and help technicians quickly source the right components needed for repairs or maintenance. This collaboration helps reduce downtime and improves customer satisfaction. Effective communication and organization are key, as Parts Representatives often act as the link between different departments to keep workflows efficient.

What is the difference between Parts Representative vs Parts Specialist?

AspectParts RepresentativeParts Specialist
Required CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be advantageous
Work EnvironmentAutomotive or industrial parts stores, dealershipsAutomotive service centers, dealerships, parts warehouses
Employer & Industry UsageCommon in auto dealerships and repair shopsUsed in similar settings, often with more technical focus
Search & Comparison IntentYesYes

The main difference between a Parts Representative and a Parts Specialist lies in their roles and focus. Parts Representatives typically handle customer interactions, sales, and order processing, while Parts Specialists often possess more technical knowledge about parts and may assist with diagnostics. Both roles are essential in automotive and industrial industries, sharing similar credentials and work environments. Understanding these distinctions helps job seekers and employers find the right fit for their needs.

What are popular job titles related to Parts Representative jobs in WI?

For Parts Representative jobs in WI, the most frequently searched job titles are:

Parts Representative jobs near you
Infographic showing various Parts Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $40,848 per year, or $19.6 per hour.

Parts Delivery Representative

North Central Utility Inc

Kaukauna, WI • On-site

$25K - $30K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Parts Delivery Representative

North Central Utility (NCU) is looking for a self-motivated and results-driven Parts Delivery Representative to represent NCU in the heavy-duty truck & trailer parts industry.

North Central Utility is one of the largest semi-trailer dealerships in the nation and the largest in the North Central region with 10 locations throughout Wisconsin, Minnesota and North Dakota. We offer reefer, dry van and flatbed trailers from Utility Trailer Manufacturing at all locations and vocational trailers from MAC Trailers in Wisconsin - we sell new and used semi-trailers. With Moore Space, we offer temporary storage container solutions as well. Our parts department has an extensive inventory in Heavy-Duty Truck/Tractor and Trailer parts. Our broad product line and geographic coverage ensures we are a "One Stop Shop" for truck and semi-trailer parts. Our service department offers everything from routine maintenance, certified DOT inspections to precision laser alignment, as well as complete wreck repair for trailers of all makes and models. No job is too big or too small for our skilled service technicians.

This position is a safety-sensitive position, requiring pre-employment and post-accident drug testing.

What we bring to the table:

  • Competitive salary + bonus potential
  • Regular schedules - no nights or weekends
  • Medical, dental & vision benefits
  • 401k & profit sharing
  • Training, support, and ongoing career development with opportunities for growth
  • Great people to work with

What you bring to the table:

  • Ability to work independently
  • High degree of integrity and a strong work ethic
  • Strong interpersonal skills with the confidence to influence
  • Excellent verbal, written, and presentation skills
  • Strong attention to detail
  • Excellent planning, organizational, and time management skills
  • Positive attitude and comfortable working with the public
  • Flexibility and ability to adapt with a professional demeanor
  • High energy

Job Duties and Responsibilities:

  • Act as an Ambassador for North Central Utility when visiting and building relationships with our customers
  • Educate customers on the features and benefits of our products and the value to their operation
  • Increase sales volume through promotional activity
  • Assist with phone calls
  • Order processing
  • Assist with parts stocking and store organization
  • Load & unload vehicles as needed
  • Suggest items of value to build customer loyalty and identify opportunities for incremental sales volume as needed
  • Ensure parts are pulled and ready for daily deliveries
  • Timely completion of reporting and paperwork
  • Share samples of new product(s) with our customer base, selling the features and benefits as needed
  • Assist parts department as needed
  • Assist Manager as needed
  • Other Tasks as Assigned

Qualifications:

  • High School Diploma or GED equivalent
  • Driver's License in good standing
  • Previous retail sales experience preferred
  • Strong computer skills
  • Microsoft Office (Word, Excel, Outlook) proficiency
  • Proficient with technology and comfortable using a company iPad or tablet
  • Ability to meet the physical demands of the position including, but not limited to the ability to sit, stand, walk, bend, twist, reach overhead, stoop, squat repetitively and for long periods of time
  • Ability to repetitively push/pull and/or lift/carry at least 50 pounds

Driving Requirements:

  • Driving is a duty of this job
  • Driver's License (Required)

Benefits:

  • 401(k)
  • 401(k) matching & profit sharing
  • FSA
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • Training and professional development opportunities

Job Type: Full-time

Schedule:

  • Day shift
  • Monday - Friday
  • No weekends

Education: High school Diploma or equivalent (Required)

Experience: 1 year (Preferred)

Supervisory Responsibilities: No

Pay: Based on experience

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