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Partner Success Jobs in Washington (NOW HIRING)

Secureframe

Partner Account Manager

Washington, DC · On-site

$100K - $170K/yr

Collaborate with internal teams to ensure partner success and satisfaction. * Collaboration with Partner Specialists : * Work closely with Partner Specialists to provide reactive and tactical support.

QTS Data Centers

Customer Success Manager

Ashburn, VA · On-site

The CSM also translates customer insights into actionable improvements, strengthening service delivery and long-term partnership success. What You Will Do: * Build and strengthen trusted customer ...

Tenable, Inc.

Federal Channel Sales Manager

Columbia, MD · Hybrid

$150K/yr

Champion partner success by driving sales enablement and technical certification programs. * Partner with the Marketing team to design and execute high-impact lead generation campaigns to fuel ...

Graph Strategy

Associate Partner and Partner

Washington, DC · On-site

$131K/yr

GRAPH partners are deeply involved in project delivery, demonstrate the expertise and commitment necessary to ensure total client satisfaction and improve our clients' success. GRAPH partners work ...

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Partner Success information

What are Partner Success roles?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a Partner Success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Washington? The most popular types of Partner Success jobs in Washington are:
What are popular job titles related to Partner Success jobs in Washington? For Partner Success jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Washington look for? The top searched job categories for Partner Success jobs in Washington are:
What cities in Washington are hiring for Partner Success jobs? Cities in Washington with the most Partner Success job openings:
Partner Success jobs near you
Infographic showing various Partner Success job openings in Washington as of June 2026, with employment types broken down into 69% Full Time, 23% Part Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.
Partner Account Manager

Partner Account Manager

Secureframe

Washington, DC • On-site

$100K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes' next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards.
As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google's AI Fund), BoxGroup, Village Global, and many more.
The Partner Manager is a critical role within Secureframe's partner program, acting as a key advisor and guide for our service partners. This role is dedicated to enabling partners to market, sell, implement, manage, and support their services powered by Secureframe effectively. The Partner Manager's mission is to ensure partners thrive and can deliver exceptional value to their clients through Secureframe's solutions.
Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role.
Benefits
  • Medical, dental, and vision benefits for you and your dependent(s)
  • Flexible PTO
  • 401(k)
  • Paid family leave
  • Ground floor opportunity as an early member of the team

What you'll do
  • Onboarding and Training:
  • Facilitate comprehensive onboarding for new partners.
  • Provide training and resources to ensure partners are well-versed in Secureframe's products and solutions.
  • Strategic Partnership Management:
  • Develop and execute partnership plans tailored to the needs and goals of each partner.
  • Conduct Quarterly Business Reviews (QBRs) to align on strategy, goals, and performance metrics.
  • Sales Enablement:
  • Assist partners in developing effective sales strategies and navigating the sales cycle.
  • Participate in key meetings and demos to support partners in closing deals.
  • Equip partners with product knowledge, sales materials, and best practices for engaging potential clients.
  • Implementation and Support:
  • Guide partners through the integration of Secureframe into their service portfolio.
  • Provide ongoing support to address challenges and optimize service delivery.
  • Identify growth opportunities and help partners scale their offerings.
  • Proactive Engagement:
  • Focus on high-potential partners, leading strategic engagements and ensuring alignment with Secureframe's objectives.
  • Collaborate with internal teams to ensure partner success and satisfaction.
  • Collaboration with Partner Specialists:
  • Work closely with Partner Specialists to provide reactive and tactical support.
  • Ensure a seamless experience for partners, balancing strategic planning with responsive issue resolution.

Who we're looking for
  • Bachelor's degree in Business, Marketing, or a related field.
  • 5+ years of experience in partner management, channel sales, or a related role within the technology or software industry.
  • Proven track record of successfully managing and growing partner relationships.
  • Strong understanding of compliance automation and related technologies is a plus.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work collaboratively and build strong relationships with partners and internal teams.
  • Strategic thinker with strong problem-solving skills and a proactive approach.

$100,000 - $170,000 a year
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Secureframe is an equal opportunity employer. We aim to create an environment where every team member at Secureframe feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We've become aware of fraudulent job offers and recruiters falsely claiming to represent Secureframe.
Please note:
1. Official Communication: All genuine Secureframe recruiting communication and job offers are sent from @secureframe.com email addresses.
2. No Fees: We never ask for payments or fees from job applicants at any stage.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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