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Partner Success Manager Jobs in Ontario (NOW HIRING)

IGT

Customer Success Manager

Mississauga, ON · On-site

... Partner Meetings * Provide insight concerning the availability and applicability of new products and features. * Support the professional services team with scoping and selling follow-on and new ...

N-able

Intermediate Customer Success Manager

Kanata, ON · On-site

CA$71K - CA$105K/yr

Account Management for a designated Book of Business, serving as the main point of contact for the ... Recommend how N-able products can improve success within partner portfolio through exhibiting a ...

Fenergo

Client Success Partner, AMER

Toronto, ON

We're more than a global leader in AI-powered client lifecycle management-we're reimagining how ... What this role entails The Client Success Partner (CSP) is one of the most strategically important ...

Flexport

3PL Customer Success Manager

Toronto, ON · Remote

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge ... Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL ...

Pockethealth

Key Responsibilities: • Own and grow a dedicated book of business • Guide healthcare partners ... Customer Success Manager or equivalent • Bachelor's degree in a health-related field • ...

Fenergo

Client Success Partner, AMER

Toronto, ON · On-site

We're more than a global leader in AI-powered client lifecycle management--we're reimagining how ... What this role entails The Client Success Partner (CSP) is one of the most strategically important ...

Ripple

Senior Customer Success Manager

Toronto, ON · On-site

As a Ripple Treasury Customer Success Manager, you are a critical part of our customers' adoption ... Act as an internal advocate for customers, partnering with cross-functional teams to facilitate ...

AtHoc

Customer Success Manager, QNX

Ottawa, ON · On-site

Partner with Regional Sales Managers to provide end-to-end support across the sales lifecycle, from ... Experience in a Customer Success, Account Management, Inside Sales, Sales Operations, Customer ...

Karbon

Customer Success Manager - SMB

Toronto, ON · Remote

As an SMB Customer Success Manager you will... * Build and maintain strong customer relationships ... Company paid medical for you and eligible spouse/partner and dependents * Company paid dental and ...

LBMX

Customer Success Manager, Buying Groups

London, ON · On-site

Customer Success Manager, Buying Groups About LBMX LBMX is a dynamic and growing SaaS company with ... partnering with customers to develop and execute adoption plans. * Monitor key customer health ...

Clio

Senior Customer Success Manager

Toronto, ON · Hybrid

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You ... Partner with Product and Data teams to provide feedback on AI features, ensuring they enhance legal ...

Assent

Sr. Customer Success Manager

Toronto, ON · Hybrid

Serve as a peer partner to new team members as required. * Coordinate user permissions in the ... success management processes. This can include leading groups of individual contributors through ...

OneTrust

Senior Customer Success Manager

Toronto, ON · On-site

The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience ... platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Ontario

Partner Success Manager information

See Ontario salary details

$33K

$53.9K

$77K

How much do partner success manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for partner success manager in Ontario is $53,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Ontario?

For Partner Success Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Ontario look for?

The top searched job categories for Partner Success Manager jobs in Ontario are:

What cities in Ontario are hiring for Partner Success Manager jobs?

Cities in Ontario with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,917 per year, or $25.9 per hour.

Customer Success Manager

Toronto, ON • On-site

Mortgage Automator
See more jobs at Mortgage Automatorexternal

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

  • Serve as the primary point of contact for an assigned portfolio of clients, building trusted, long-term relationships grounded in consistent communication and follow-through.
  • Guide new clients through onboarding, ensuring they are set up for success and confident in using Mortgage Automator to its full potential.
  • Deliver product and feature demonstrations that clearly articulate value, helping clients maximize their use of the platform and contributing to Customer Lifetime Value (CLTV).
  • Proactively monitor client accounts to identify adoption gaps, usage trends, or risks — and take initiative to resolve them before they escalate.
  • Respond to client inquiries, concerns, and requests in a timely and professional manner, escalating appropriately and coordinating with internal teams to reach resolution.
  • Advocate for clients internally by gathering and communicating product feedback to the development team, helping shape platform improvements.
  • Partner with the sales team to identify upselling and cross-selling opportunities that align with client goals and add measurable value.
  • Other duties as assigned.

Requirements

  • 2+ Year(s) of Experience in a customer-facing role within SaaS , Fintech or the Mortgage Industry.
  • Exceptional interpersonal and communication skills, both written and oral.
  • Proven track record of building and maintaining high customer service rates.
  • Strong problem-solving skills with an ability to analyze situations and provide innovative solutions.
  • Able to work independently, manage multiple priorities and thrive in a fast-paced environment.
  • Education and professional experience considered.

Benefits

Compensation
  • On Target Earnings (OTE): CAD 100,000 /annual
  • Split: 80% Base, 20% Variable
Time-Off & Work Life Balance
  • Comprehensive Time Off: Competitive paid vacation to unplug and recharge throughout the year.
  • Holistic Wellness Leave: Dedicated personal leave supporting total well-being, including physical recovery or mental health.
  • Commuter-Friendly Hybrid: Flexible schedule blending collaborative office time with remote work.
Team Culture & Perks
  • Catered Lunches: Monthly team lunches to celebrate wins and connect with colleagues.
  • Growth & Learning: Continuous professional development with internal training and learning opportunities.
  • Modern Workspace: Professional, supportive environment with tools and technology needed to succeed.
  • Comprehensive Health Benefits

Apply