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Partner Success Manager Jobs in Toronto, ON (NOW HIRING)

Via

Senior Partner Success Manager

Toronto, ON · Remote

CA$145K - CA$165K/yr

As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and ...

New

Clio

Customer Success Manager

Toronto, ON

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You ... Partner with customers to deliver an exceptional experience and support predictable growth by ...

Pine Services Group

Client Success Manager

Toronto, ON · Remote

Client Success Manager Remote About the Opportunity One of Pine's portfolio companies is hiring ... Proactively monitor account health, flag churn risk early, and partner cross-functionally to ...

New

Geotab

Pilot Success Manager

Oakville, ON

Geotab is seeking a Pilot Success Manager who will focus on the most strategic accounts across ... Partner with the Business Development Manager during the pilot planning phase to define a strategic ...

Emburse

Customer Success Manager

Toronto, ON · Hybrid

As a Customer Success Manager, you will own the post-sale customer journey for a portfolio of ... You will serve as a strategic partner to your customers by understanding their priorities, building ...

New

Plooto

Customer Success Manager

Toronto, ON · On-site +1

Act as a trusted advisor, educating partners on best practices and helping them unlock full value from Plooto. * Manage a portfolio of accounts with a focus on increasing: * Number of clients ...

Acuity Insights

Customer Success Manager

Toronto, ON

We partner with higher education institutions making some of the most important decisions they'll ... As our next Customer Success Manager, you'll build trusted partnerships with admissions leaders ...

Acuity Insights

Customer Success Manager

Toronto, ON · Remote

We partner with higher education institutions making some of the most important decisions they'll ... As our next Customer Success Manager, you'll build trusted partnerships with admissions leaders ...

New

Pigment

Customer Success Manager

Toronto, ON · On-site +1

CA$115K - CA$155K/yr

As a Customer Success Manager, you'll ensure our customers achieve a high level of adoption and ... Partner with the product team to gather customer feedback, relay enhancement requests, and ...

Bask Health

Client Success Manager

Toronto, ON · On-site

Partner with customer stakeholders to develop custom engagement initiatives that drive user ... Manage all current customer data * Analyze customer engagement metrics and use them to communicate ...

TitanFile Inc.

Customer Success Manager

Toronto, ON · On-site

Customer Success Manager Location: Toronto, ON, Canada Type: Full-Time Experience: Mid Level Who We ... You thrive in a role where your efforts are to partner with customers and help them achieve value ...

IGT

Customer Success Manager

Mississauga, ON

... Partner Meetings * Provide insight concerning the availability and applicability of new products and features. * Support the professional services team with scoping and selling follow-on and new ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Toronto, ON

Partner Success Manager information

See Toronto, ON salary details

$31.5K

$51.5K

$73.5K

How much do partner success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for partner success manager in Toronto, ON is $51,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,173.00 and $62,032.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What are popular job titles related to Partner Success Manager jobs in Toronto, ON?

For Partner Success Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Toronto, ON look for?

The top searched job categories for Partner Success Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Partner Success Manager jobs?

Cities near Toronto, ON with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $51,455 per year, or $24.7 per hour.

Senior Partner Success Manager

Via

Toronto, ON • Remote

CA$145K - CA$165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it - from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio - working alongside talented, collaborative people who are passionate about making a real impact for the people who depend on public transit every day.

About the Role:

  • Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
  • Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
  • Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
  • Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
  • Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
  • Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope

About You:

  • 7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
  • Fluency in French and English is required for frequent client interaction.
  • Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
  • An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
  • A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
  • An empathetic team player who takes pride in elevating those around them, and views success as a collective effort

Compensation and Benefits: 

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $145,000-$165,000 CAD
  • Comprehensive health, dental, and vision coverage with 100% company-paid premiums starting on your first day of work.
  • A Group RRSP & DPSP with a company match.
  • Standard and extended job-protected parental leave options, with company-paid health benefits fully maintained during your leave
  • Additional wellness benefits (including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
  • 20 days of paid time off (PTO) annually, plus paid provincial statutory holidays

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

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