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Partner Success Manager Jobs in Connecticut (NOW HIRING)

Partner Relationship Manager Location: Hybrid (CT/MA) Base Salary + Uncapped Commission | Target ... Create materials and playbooks to support partner success Growth & Revenue Generation * Drive loan ...

Partner Relationship Manager Location: Hybrid (CT/MA) Base Salary + Uncapped Commission | Target ... Create materials and playbooks to support partner success Growth & Revenue Generation * Drive loan ...

Product Manager

Norwalk, CT · On-site

$85K - $120K/yr

The Product Manager will work closely with other internal teams, such as Partner Success, Business Development, Legal, Marketing, Repair Management, Finance (and other business functions), to ...

Product Manager

Norwalk, CT · On-site

$85 - $120/hr

The Product Manager will work closely with other internal teams, such as Partner Success, Business Development, Legal, Marketing, Repair Management, Finance (and other business functions), to ...

Product Manager

Norwalk, CT · On-site

$85K - $120K/yr

The Product Manager will work closely with other internal teams, such as Partner Success, Business Development, Legal, Marketing, Repair Management, Finance (and other business functions), to ...

... data management foundation. At Cedar Gate, you'll be part of a collaborative, innovative ... In this role, you will serve as the strategic partner and primary point of contact for a portfolio ...

... data management foundation. At Cedar Gate, you'll be part of a collaborative, innovative ... In this role, you will serve as the strategic partner and primary point of contact for a portfolio ...

Showing results 21-40

Partner Success Manager information

See Connecticut salary details

$30.9K

$79K

$133.2K

How much do partner success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for partner success manager in Connecticut is $79,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Connecticut?

For Partner Success Manager jobs in Connecticut, the most frequently searched job titles are:

What cities in Connecticut are hiring for Partner Success Manager jobs?

Cities in Connecticut with the most Partner Success Manager job openings:

Infographic showing various Partner Success Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,018 per year, or $38 per hour.

Senior Client Success Manager

Finalsite

Glastonbury, CT • On-site, Remote

Full-time

Posted 13 days ago


Job description

Job Description
WHO WE ARE
Finalsite is the most valued partner for K-12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.
Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.
We believe people do their best work when they feel supported, connected, and empowered to grow. That's why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you're looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.
At Finalsite, every interaction matters - with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world
SUMMARY
The Senior Client Success Manager (CSM) at Finalsite is a strategic, post-sale partner responsible for managing a portfolio of named accounts. This experienced, relationship-driven role is accountable for the overall health and success of their assigned book of business, focusing on retention, growth, referenceability, and client advocacy. The CSM drives long-term value by understanding each client's unique goals, ensuring product adoption, providing proactive engagement and tailored guidance, and acting as the voice of the client internally across the Finalsite organization.
LOCATION
100% Remote - Anywhere within the US
RESPONSIBILITIES
  • Strategic Client Partnership: Serve as a consultative advisor, understanding client organizational structure (K-12, charter, independent) and strategic goals.
  • Account Ownership & Retention: Drive net revenue retention and manage the renewal process through proactive relationship-building and value articulation.
  • Value and Adoption Driver: Maximize product adoption and demonstrate platform value to reinforce client investment and loyalty.
  • Growth Identification: Proactively identify, qualify, and transition upsell and cross-sell opportunities to the Sales team.
  • Supplemental Services Sales: Proactively sell training and consulting services to accelerate and deepen product adoption.
  • Risk Management: Monitor client health (scores, CSAT/NPS, usage) and proactively implement strategic interventions to mitigate churn risk.
  • Client Advocacy: Act as the internal advocate, coordinating cross-functional teams to remove technical, commercial, or operational roadblocks.
  • Internal Leadership: Identify and lead cross-organizational conversations to improve communication and reduce friction.
  • Market and Industry Expertise: Serve as a knowledge leader for market trends, industry developments, and competitor strategies.
  • Team Support and Mentorship: Play a support role in other team members' projects and success meetings, and provide mentorship opportunities by inviting them into your projects.
  • Innovation and Adaptability: Adapt to changes in the market, customer needs, and technology, and introduce innovative strategies, processes, or products for growth.
  • Process Excellence: Ensure data integrity by completing all tasks in the Client Success Platform (ChurnZero), SalesForce, and adhering to team SOPs. Consistently execute and log all required engagement activities for proactive and timely client portfolio support.
QUALIFICATIONS AND SKILLS
  • 5-7 years of experience in client success, support, sales, implementation, or a related function, preferably in a SaaS or education-focused environment.
  • Excellent communication and interpersonal skills; empathetic, consultative, and confident in negotiation and conflict resolution scenarios.
  • Highly organized and detail-oriented; capable of managing a portfolio of accounts with varying needs and timelines.
  • Strong multitasking ability in a fast-paced environment, with the agility to shift priorities as needed.
  • Ability to work independently while also contributing to a highly collaborative team culture.
  • Bachelor's degree or equivalent experience.
  • A passion for K-12 education and commitment to Finalsite's mission.
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.