Success Manager
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Quick apply
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Stamford, CT · On-site
Partner with physicians to develop and execute data-driven growth plans that improve membership ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...
Norwalk, CT · On-site
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Norwalk, CT · On-site
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Norwalk, CT · On-site
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Norwalk, CT · On-site
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Norwalk, CT · On-site
$101K - $127K/yr
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Norwalk, CT · On-site
$101K - $127K/yr
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
$60K - $70K/yr
Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...
$60K - $70K/yr
Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...
$60K - $70K/yr
Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...
$60K - $70K/yr
Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Rocky Hill, CT · On-site
Job Type Full-time Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Rocky Hill, CT · On-site
Job Type Full-time Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Rocky Hill, CT · On-site
Job Type Full-time Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Rocky Hill, CT · On-site
Job Type Full-time Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Plainville, CT · On-site
On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Rocky Hill, CT · On-site
$60K - $70K/yr
As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You will manage a ...
Quick apply
Rocky Hill, CT · On-site
$60K - $70K/yr
As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You will manage a ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Partner with Sales and Commercial teams to align customer support with account priorities and ...
Norwalk, CT · On-site +1
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Norwalk, CT · On-site +1
You will work directly with leadership, partner closely with cross-functional teams, and manage strategic accounts where strong Customer Success execution directly impacts client satisfaction ...
Glastonbury, CT · On-site
This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...
Glastonbury, CT · On-site
This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...
This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...
This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...
Hartford, CT · On-site
$70K - $80K/yr
Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...
New
Hartford, CT · On-site
$70K - $80K/yr
Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...
New
Tolland, CT · On-site
... partnership with TextileGenesis. As we now scale our operations, we are looking for world-class ... Sustainability/Traceability Customer Success manager requires you to be/have: * Excellent written ...
Tolland, CT · On-site
... partnership with TextileGenesis. As we now scale our operations, we are looking for world-class ... Sustainability/Traceability Customer Success manager requires you to be/have: * Excellent written ...
$30.9K - $40.2K
4% of jobs
$40.2K - $49.5K
10% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$49.5K - $58.8K
16% of jobs
$58.8K - $68.1K
15% of jobs
The median wage is $71.7K / yr.
$68.1K - $77.4K
14% of jobs
$77.4K - $86.7K
14% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96K
10% of jobs
$96K - $105.3K
10% of jobs
$105.3K - $114.6K
4% of jobs
$114.6K - $123.9K
2% of jobs
$123.9K - $133.2K
2% of jobs
$30.9K
$79K
$133.2K
| Aspect | Partner Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Building and maintaining partner relationships to drive mutual growth | Ensuring customer satisfaction and retention within existing accounts |
| Work Environment | Collaborates with external partners and internal teams | Works directly with end-users and clients |
| Required Credentials | Similar certifications in account management, relationship management | Certifications in customer success, account management |
The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
7.6
Based on 13 frontline employees who took The Breakroom Quiz
Description
Supports ~30 physician offices across Southwest Connecticut and the Hudson Valley (NY). Candidate can be based in Fairfield County (CT) or Westchester County (NY).
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based, performance driven role designed for professionals with prior experience in sales, account management, operations, or revenue focused customer success with a track record of exceeding performance targets. Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs.
This role requires regular travel within a defined territory and is best suited for individuals who thrive in externally facing, high accountability environments. While there is no typical week, the schedule generally includes travel Tuesday through Thursday to visit practices and engage with affiliates (with occasional overnight stays, depending on the territory), and remote work on Mondays and Fridays focused on meetings and proactive territory management. The role also includes regular evening commitments, such as affiliate dinners.
Key Responsibilities
Key Competencies
Requirements
Minimum Qualifications
Preferred Qualifications
Why Join MDVIP?
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
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Fitness and sports centers
201 - 500 Employees
Boca Raton, FL, US
2000