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Partner Operations Manager Jobs in Worcester, MA

Walgreens

Pharmacy Operations Manager

Woonsocket, RI

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

Walgreens

Pharmacy Operations Manager

Waltham, MA

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

Walgreens

Pharmacy Operations Manager

Woonsocket, RI · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

DaVita

Healthcare Operations Manager

Franklin, MA · On-site

Manage complete operation and performance of the clinic: adhere to budget, forecast expenses ... Partner with Regional Operations Director to identify and address employee and patient concerns to ...

DaVita

Healthcare Operations Manager

Wellesley, MA · On-site

$96K - $151K/yr

Manage complete operation and performance of the clinic: adhere to budget, forecast expenses ... Partner with Regional Operations Director to identify and address employee and patient concerns to ...

DaVita

Healthcare Operations Manager

Worcester, MA · On-site

$78K - $123K/yr

Manage complete operation and performance of the clinic: adhere to budget, forecast expenses ... Partner with Regional Operations Director to identify and address employee and patient concerns to ...

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All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Worcester, MA

Partner Operations Manager information

See Worcester, MA salary details

$30.9K

$63.2K

$118.1K

How much do partner operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for partner operations manager in Worcester, MA is $63,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are the most commonly searched types of Partner Operations jobs in Worcester, MA?

The most popular types of Partner Operations jobs in Worcester, MA are:

What are popular job titles related to Partner Operations Manager jobs in Worcester, MA?

For Partner Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Partner Operations Manager jobs in Worcester, MA look for?

The top searched job categories for Partner Operations Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Partner Operations Manager jobs?

Cities near Worcester, MA with the most Partner Operations Manager job openings:

Partner Operations Manager jobs near you

Pharmacy Operations Manager

Walgreens

Woonsocket, RI

Full-time

Re-posted 26 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,226 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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