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Partner Operations Manager Jobs in Haverhill, MA

PTC

Senior Manager, Global Partner Experience

Boston, MA · On-site

$126K/yr

Reporting to the VP, Global Partner Programs, the Senior Manager of Global Partner Experience is ... Partner with Partner Operations to help ensure lifecycle processes are scalable, measurable, and ...

Stratevi

Operations Manager

Boston, MA

$90K/yr

We are a boutique firm that partners with biotechnology, pharmaceutical and medical device ... Operations Management - Manage processes to ensure overall operating efficiency * Ensure project ...

XRHealth

Operations Manager

Boston, MA · On-site +1

Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows * Manage user access, permissions, and onboarding/offboarding within operational ...

XRHealth

Operations Manager

Boston, MA · On-site

Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows * Manage user access, permissions, and onboarding/offboarding within operational ...

XRHealth

Operations Manager

Boston, MA · On-site

Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows * Manage user access, permissions, and onboarding/offboarding within operational ...

GRASSMASTER PLUS INC

Operations Manager

Georgetown, MA · On-site

$90K - $120K/yr

We are seeking to hire an Operations Manager , who will be a true thought partner, alongside the General Manager and the CEO, to positively influence the company direction and strategy in a proactive ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ... Partner with Clinical Leadership on quality outcomes, safety, and compliance * Drive strategic ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ... Partner with Clinical Leadership on quality outcomes, safety, and compliance * Drive strategic ...

One Medical

Operations Manager

Boston, MA

$67K - $102K/yr

The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ... Partner with Clinical Leadership on quality outcomes, safety, and compliance * Drive strategic ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ... Partner with Clinical Leadership on quality outcomes, safety, and compliance * Drive strategic ...

Cedars Mediterranean Foods

Operations Manager

Haverhill, MA · On-site

$90K - $110K/yr

... Manager to oversee food manufacturing operations at our Haverhill facility. If you have a strong ... Partner with the maintenance team to support preventive maintenance and reduce equipment downtime.

Ulta Beauty, Inc.

Operations Manager

Woburn, MA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Establish professional vendor partnerships that foster a shared interest in collaboratively ...

Ulta Beauty, Inc.

Operations Manager

Woburn, MA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Establish professional vendor partnerships that foster a shared interest in collaboratively ...

Ulta Beauty

Operations Manager

Woburn, MA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Establish professional vendor partnerships that foster a shared interest in collaboratively ...

InterSystems

Partner Program Manager

Boston, MA

The Partner Program Manager leads the operations and continuous improvement of the InterSystems Partner Program. Initially, a primary focus of the role will be evaluating partner program processes ...

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All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Haverhill, MA

Partner Operations Manager information

See Haverhill, MA salary details

$32.4K

$66.3K

$123.8K

How much do partner operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for partner operations manager in Haverhill, MA is $66,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What does a partner operations manager do?

A partner operations manager oversees the processes and relationships involved in managing partnerships between a company and its external partners. They coordinate communication, ensure contractual compliance, optimize partner performance, and often use tools like CRM systems to track progress. The role requires strong organizational, communication, and problem-solving skills to support strategic business growth.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What job categories do people searching Partner Operations Manager jobs in Haverhill, MA look for? The top searched job categories for Partner Operations Manager jobs in Haverhill, MA are:
What cities near Haverhill, MA are hiring for Partner Operations Manager jobs? Cities near Haverhill, MA with the most Partner Operations Manager job openings:
Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in Haverhill, MA as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $66,279 per year, or $31.9 per hour.

Senior Manager, Technical Services & Partner Operations

Bevi

Boston, MA • Hybrid

$123K - $170K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking a Senior Manager, Technical Services & Partner Operations to join Bevi's Technical Services leadership team. This role owns two critical functions: leading our Technical Partner Operations team to deliver outstanding service to distribution partners, and providing strategic oversight of our Tier 1 and Tier 2 Technical Services teams. In addition to ensuring exceptional customer and partner experiences from our Technical Services Team, you will own key partner relationships, drive QBRs, identify training needs, and surface trends across the partner network. Alongside this, you will provide leadership oversight of our T1 and T2 support managers, ensuring the operational health of Bevi's frontline technical support and long-term service strategy. You'll work cross-functionally with Sales, Product, and Engineering to close the loop on critical machine issues and drive continuous improvement across the full technical services organization.

Your Day to Day

This role oversees Tier 1 and Tier 2 Technical Support and Technical Partner Operations, driving both proactive and reactive customer success strategies.

Technical Partner Operations

  • Lead, coach, and develop a team of Technical Partner Managers, accountable for the technical success of Bevi's distribution partners
  • Develop and maintain relationships with Partner Service Managers, ensuring needs are met and escalations are handled promptly across multiple dedicated partners 
  • Drive key partner relationship initiatives: proactive projects that drive a better customer experience, machine uptime optimization, partner trainings, and regular MBR/QBR touchpoints
  • Identify partner training gaps and build a roadmap to address them
  • Own and circulate a KPI dashboard tracking partner health and team performance against defined goals
  • Serve as the escalation point for complex technical issues from Technical Partner Managers; partner with Quality and Engineering to identify trends and close the loop
  • Present partner performance insights monthly to leadership with clear action plans
  • Develop and maintain a technical roadmap for process optimization using available data resources

Technical Services Management

  • Provide strategic leadership and oversight of the T1 and T2 Technical Services teams through their respective managers
  • Monitor operational health across T1/T2 including escalations, team performance, and cross-functional feedback loops - and surface issues to leadership
  • Partner with Product and Engineering to relay critical field insights and prioritize product improvement target
  • Proficient with current AI tools with a proven track record of workflow automation and a passion for innovative thinking
  • Foster a culture of accountability, continuous improvement, and coaching across the full Technical Services function
  • Drive the customer and partner experience strategy as a key member of the Technical Services leadership team
  • Demonstrate long-term strategic vision with capacity planning, 3rd party/BPO exploration and recommendations, and the ability to scale while finding efficiencies across all channels and processes.
Requirements
  • Bachelor's degree or equivalent; 10+ years of experience in technical services, partner management, or account relationship organizations
  • Demonstrated success leading both partner-facing and internal support functions; experience managing managers a plus; experience managing 3rd partner contact centers nice to have
  • Data-driven with strong analytical skills; comfortable visualizing and presenting KPIs to all levels of leadership
  • Outstanding communication skills, with the ability to translate complex technical concepts for a wide range of audiences
  • Familiarity with Zendesk, Excel, PowerPoint, and similar tools for issue documentation and data presentation
  • Proficiency with Gemini, Claude, ChatGPT or other automation/AI tools you have used to improve CX or internal processes
  • Creative, organized, and responsive, able to balance moment-to-moment responsiveness with proactive project work
  • Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
  • Proven track record building relationships with partners, technicians, and internal stakeholders
  • High accountability with the ability to manage multiple competing priorities and deadlines

Important Note:

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we're getting at: it doesn't hurt to take a chance and apply!

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