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Partner Implementation Manager Jobs in Phoenix, AZ

Partner closely with ClearDemand's data and software engineers to scope, validate, and troubleshoot ... Manage multiple concurrent customer implementations, each potentially in a different stage of the ...

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Partner closely with ClearDemand's data and software engineers to scope, validate, and troubleshoot ... Manage multiple concurrent customer implementations, each potentially in a different stage of the ...

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Partner Implementation Manager information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do partner implementation manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for partner implementation manager in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What is a partner implementation manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are common challenges faced by partner implementation managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What skills and qualifications are needed to thrive as a partner implementation manager?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
What are popular job titles related to Partner Implementation Manager jobs in Phoenix, AZ? For Partner Implementation Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Partner Implementation Manager jobs in Phoenix, AZ look for? The top searched job categories for Partner Implementation Manager jobs in Phoenix, AZ are:
Infographic showing various Partner Implementation Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.

Implementation Manager

Clear Demand

Phoenix, AZ โ€ข Remote

Full-time

Posted 2 days ago

New


Job description

Salary: $135000

The Role

As an Implementation Manager, you will own the end-to-end delivery of ClearDemand's pricing optimization platform for new customers from kickoff through go-live. You'll manage the project across five concurrent workstreams (Project Design, Discovery & Requirements, Data & Integration, Solution Configuration, and Training & User Acceptance Testing), coordinating internal data and software engineers alongside customer stakeholders to hit target implementation timelines. This is a highly cross-functional, customer-facing role for someone who is equally comfortable running an executive status meeting and digging into a data mapping issue.

What You'll Do

  • Own and manage the end-to-end implementation project plan for new grocery and food-retail customers, driving ClearDemand's target timeline across five concurrent stages: Project Design, Discovery & Requirements, Data & Integration, Solution Configuration, and Training & UAT.
  • Serve as the primary point of contact for customers during implementation, building trusted relationships with category managers, pricing analysts, IT stakeholders, and executive sponsors.
  • Lead discovery and requirements sessions to translate a customer's pricing strategy, business rules, and organizational structure into ClearDemand platform configuration.
  • Partner closely with ClearDemand's data and software engineers to scope, validate, and troubleshoot customer data integrations (POS, cost, product hierarchy, and related feeds).
  • Coordinate solution configuration across modules Competitive Intelligence, Regular Pricing, Promotion, Markdown, and Tobacco based on each customer's rollout sequence and requirements.
  • Plan and deliver end-user training and User Acceptance Testing (UAT), ensuring customer teams are confident and ready ahead of go-live.
  • Proactively identify risks and roadblocks across concurrent workstreams and drive mitigation plans to keep implementations on schedule.
  • Track and communicate implementation status, milestones, and risks to internal leadership and customer stakeholders.
  • Manage multiple concurrent customer implementations, each potentially in a different stage of the process.
  • Ensure a smooth, well-documented handoff to the Customer Success team at go-live, including configuration decisions, open items, and customer context.
  • Contribute to the continuous improvement of ClearDemand's implementation methodology, templates, and playbooks based on lessons learned.

What You Bring

  • 7+ years of experience in implementation, project management, professional services, or customer onboarding for a B2B SaaS platform; experience in retail, grocery, or pricing/revenue management is strongly preferred.
  • A track record of managing complex, multi-stakeholder projects with competing timelines and interdependent workstreams.
  • Comfort working with data familiarity with data mapping and integration concepts, and the ability to translate technical data requirements for both technical and non-technical audiences.
  • Strong facilitation skills, with confidence running discovery workshops, training sessions, and customer status meetings.
  • Excellent written and verbal communication skills, including experience presenting to customer executives.
  • A self-starter mindset suited to a fast-paced, remote-first environment with minimal oversight.
  • Nice to have: familiarity with retail pricing, promotions, or merchandising concepts; PMP, CSM, or similar project management certification; experience with tools such as Smartsheet, Asana, Jira, or MS Project.