Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a part- time veterinary receptionist position.ย This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills. ย We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level.ย A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required. ย Wage based on experience.ย Visit us at our website at www.highlandsranchanimalhospital.comย to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com ย
Our clinic hours are Monday โ Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays. Part time benefits after 3-month probation include:ย uniform costs, sick pay, discounted veterinarian services.
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Receptionist Job Responsibilities:
- Serves customers by greeting, welcoming, and directing them appropriately.
- Notifies veterinarian technicians of their arrival.
- Answering phone calls on a multi-line system professionally and efficiently.
- Scheduling appointments according to the guidelines for hospital flow.
- Ensure patient records are accurate and complete by verifying patient and client information and updating existing client files.
- Prepare and mail thank you and welcome cards.
- Collect client fees, credit card charges, handling cash.
- Explain and demonstrate product and answer questions concerning medications.
- Able to open and close down facility with minimal supervision.
- Contributes to team effort by accomplishing related results as needed.
- Preparing health certificates accurately, lab requests, euthanasia forms
- Handling and counting medications in a pharmacy setting
Receptionist Qualifications / Skills:
- Telephone Skills
- Verbal Communication
- Professionalism
- Customer Focus
- Organization
- Informing Others
- Handles Pressure
- Support Management
Education, Experience, and Licensing Requirements:
- High school diploma or equivalent
- Customer service experience
- Typing skills required
- Minimum 2 yearsโ experience as a receptionist, preferably in the medical or veterinarian field
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred, emails, general computer knowledge
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