Front Desk Agent - Part Time
Reno, NV · On-site
$14.25 - $18/hr
EDUCATION and/or EXPERIENCE Previous hotel reservation experience or any combination of education ... Employment Type: Part time
Reno, NV · On-site
$14.25 - $18/hr
EDUCATION and/or EXPERIENCE Previous hotel reservation experience or any combination of education ... Employment Type: Part time
Reno, NV · On-site
$14.25 - $18/hr
EDUCATION and/or EXPERIENCE Previous hotel reservation experience or any combination of education ... Employment Type: Part time
Reno, NV · On-site
$14.25 - $18/hr
EDUCATION and/or EXPERIENCE Previous hotel reservation experience or any combination of education ... Employment Type: Part time
New
Reno, NV · On-site
$14.25 - $18/hr
EDUCATION and/or EXPERIENCE Previous hotel reservation experience or any combination of education ... Employment Type: Part time
New
Reno, NV · On-site
$18/hr
EDUCATION and/or EXPERIENCE • Previous hotel reservation experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. PHYSICAL ...
Reno, NV · On-site
$18/hr
EDUCATION and/or EXPERIENCE • Previous hotel reservation experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. PHYSICAL ...
$11.03 - $12.07
1% of jobs
$12.07 - $13.12
3% of jobs
$13.12 - $14.16
6% of jobs
$14.16 - $15.21
12% of jobs
$15.41 is the 25th percentile. Wages below this are outliers.
$15.21 - $16.25
14% of jobs
The median wage is $17.10 / hr.
$16.25 - $17.30
17% of jobs
$17.30 - $18.35
15% of jobs
$19.03 is the 75th percentile. Wages above this are outliers.
$18.35 - $19.39
11% of jobs
$19.39 - $20.44
11% of jobs
$20.44 - $21.48
7% of jobs
$21.48 - $22.53
3% of jobs
$11
$17
$22
| Aspect | Part Time Reservation Agent | Part Time Front Desk Agent |
|---|---|---|
| Credentials | Customer service skills, basic computer proficiency | Customer service skills, basic computer proficiency |
| Work Environment | Call centers, booking offices, hotel reservations | Hotel lobbies, reception areas, hospitality settings |
| Employer & Industry | Hotels, travel agencies, airlines | Hotels, resorts, hospitality industry |
| Search & Comparison Intent | Reservations, booking, customer service | Front desk, check-in, guest services |
Both roles involve customer interaction and basic computer skills, but a Part Time Reservation Agent primarily handles booking and reservations, often remotely or via phone, while a Part Time Front Desk Agent manages guest check-ins, check-outs, and in-person guest services at the hotel front desk. The roles are closely related within the hospitality industry, with overlapping skills but different daily responsibilities.

$14.25 - $18/hr
Part-time
Posted 13 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Organize, confirm and process guest check-ins/check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Perform tasks such as answering phones, maintaining cash drawers, operating office equipment
Use computer system to make reservations, check-in and check-out hotel guests, process payments
Maintain current knowledge/familiarity with all hotel services/features and local attractions to respond to guest inquiries.
Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
Post and balance room charges to guest's accounts to keep these accounts current and always correct.
Ensure guest and hotel safety by knowing all safety, security and emergency procedures
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Complete cashier and closing reports, counting the bank at the end of each shift securely
Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various hotel departments to provide/obtain pertinent information needed to ensure proper guest service is provided.
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
Ability of complex reading and simple writing, math, and task completion skills is required.
Must have the following skills: clerical, following instructions, and memorization.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 16 years of age.
EDUCATION and/or EXPERIENCE
Previous hotel reservation experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, occasionally walking and crouching during over the duration of their shift.
The team member will constantly have repetitive use of both hands.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment.
The noise level in the work environment is usually moderate.
Team Member may be exposed to secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sourced by ZipRecruiter
Business management consulting
1,001 - 5,000 Employees
Downey, CA, US
1986