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Reservations Agent Jobs in Reno, NV (NOW HIRING)

Peppermill & Western Village

Reservations Agent

Reno, NV

$16 - $20/hr

This position has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations ...

New

Omhk Llc

Front Desk Agent

Reno, NV

$13 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$13 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Omhk Llc

Front Desk Agent

Reno, NV

$13 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining ... Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk ...

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All JobsReservations Agent JobsReservations Agent Jobs in Reno, NV

Reservations Agent information

See Reno, NV salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for reservations agent in Reno, NV is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a Reservations Agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What does a reservation agent do?

A reservation agent handles booking and managing reservations for clients, often using computer reservation systems or booking software. They communicate with customers to confirm details, modify bookings, and provide information about services or policies, ensuring a smooth reservation process. Strong communication skills and attention to detail are essential for this role.

How do I become a reservation agent?

To become a reservations agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs.

What jobs in the US pay $300,000 a year?

Reservations agents typically do not earn $300,000 annually. High-paying jobs in the US that can reach this level include specialized roles such as surgeons, anesthesiologists, corporate executives, and certain investment bankers, often requiring advanced degrees, extensive experience, and certifications. Most roles with such salaries involve significant responsibility, expertise, and long hours.

What job makes $10,000 a month without a degree?

Reservations agents typically do not earn $10,000 a month without significant experience or in high-end sectors. Jobs that can reach this level of income without a degree often include sales roles, real estate agents, or certain entrepreneurial ventures, but these usually require strong skills, networking, or certifications rather than formal education alone.

What are some common challenges Reservations Agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What Is a Reservations Agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Reno, NV? The most popular types of Reservations Agent jobs in Reno, NV are:
What are popular job titles related to Reservations Agent jobs in Reno, NV? For Reservations Agent jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Reno, NV look for? The top searched job categories for Reservations Agent jobs in Reno, NV are:
What cities near Reno, NV are hiring for Reservations Agent jobs? Cities near Reno, NV with the most Reservations Agent job openings:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Reno, NV as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,178 per year, or $17.4 per hour.

Reservations Agent

Peppermill & Western Village

Reno, NV

$16 - $20/hr

Full-time

Posted 2 days ago

Job description

This position has up to a $1,000 hiring bonus

The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department.

This is an in person position only.

Duties:

  • Promptly answer calls and greet guests with friendly and sincere service.

  • listen to and understand requests, respond with appropriate action, and provide accurate information.

  • Manage and create room reservations.

  • Effectively communicate with guests, coworkers and management via email and profile notes

  • Maintain a high level of attention and accuracy.

  • Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs.

  • Maintain an environment of respect for every guest.

Qualifications:

  • Must be at least 18 years of age.

  • High school diploma or G.E.D. required.

  • Minimum one year of customer service experience preferred.

  • Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.

  • Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input.

  • Must be able to communicate clearly in English.