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Hotel Reservations Jobs in Reno, NV (NOW HIRING)

Peppermill & Western Village

Reservations Agent

Reno, NV

$16 - $20/hr

This position has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations ...

Meruelo Group

Call Center Supervisor

Reno, NV · On-site

EDUCATION and/or EXPERIENCE Minimum 2 years Hotel Reservations/Hotel Operations experience or any combination of education, training, or experience that provides the required knowledge, skills, and ...

My Place Hotel

Front Desk- Night Audit

Carson City, NV · On-site

$14.75 - $19.50/hr

Front Desk- Night Audit My Place Hotel is looking for motivated employees to become part of our team! Responsibilities include all aspects of guest accommodations including: * Reservations and ...

Caesars Entertainment

Bus Host - Sacramento

Reno, NV · On-site

$17 - $23.25/hr

Upon arrival at property ensures hotel reservations and check-in are in order; hands guests off to VIP Services or the Hotel Front Desk for continued excellent guest experience for remainder of event ...

Sandpiper Property Management

Hotel Front Desk/GSA

Reno, NV · On-site

$14.25 - $18/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... You'll work across departments, supporting everything from reservations to laundry, demonstrating ...

Courtyard Reno

Hotel Front Desk/GSA

Reno, NV · On-site

$15.25 - $16.78/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... You'll work across departments, supporting everything from reservations to laundry, demonstrating ...

Echo Reno

Hotel Front Desk/GSA

Reno, NV · On-site

$15.50 - $17.05/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... You'll work across departments, supporting everything from reservations to laundry, demonstrating ...

Sandpiper Property Management

Hotel Front Desk/GSA

Sparks, NV · On-site

$14.50 - $18.50/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... You'll work across departments, supporting everything from reservations to laundry, demonstrating ...

ESA Sparks

Hotel Front Desk/GSA

Sparks, NV · Remote

$16/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... You'll work across departments, supporting everything from reservations to laundry, demonstrating ...

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All JobsHotel Reservations JobsHotel Reservations Jobs in Reno, NV

Hotel Reservations information

See Reno, NV salary details

$11

$17

$22

How much do hotel reservations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hotel reservations in Reno, NV is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a hotel reservation?

Hotel reservations refer to the process of booking a room or accommodation at a hotel for a specific period in advance. This can be done directly through the hotel's website, over the phone, via email, or through third-party booking platforms. Making a reservation ensures that a room will be available for you upon arrival, and often allows you to select room types and specify preferences. It is recommended to confirm your reservation details, such as dates, rates, and cancellation policies, before your stay.

How to become a hotel reservations agent?

To become a hotel reservations agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with reservation systems like Opera or Fidelio is beneficial, and some employers may require customer service experience or relevant certifications. The role often involves working in a fast-paced environment, including evenings and weekends.

What is the difference between Hotel Reservations vs Front Desk Agent?

AspectHotel ReservationsFront Desk Agent
Primary RoleHandling reservation bookings and managing guest reservationsAssisting guests during check-in/check-out and providing services
Work EnvironmentOffice or reservation center, often remote or call-basedFront desk of the hotel, face-to-face guest interaction
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, hospitality training
Industry UsageHotels, travel agencies, online booking platformsHotels, resorts, hospitality industry

While both roles are essential in the hospitality industry, Hotel Reservations focuses on managing bookings and reservations, often remotely, whereas Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Understanding these differences helps job seekers find the right position in the hospitality sector.

What are the key skills and qualifications needed to thrive in hotel reservations, and why are they important?

To excel in Hotel Reservations, you need strong customer service skills, attention to detail, and familiarity with reservation protocols, often supported by a high school diploma or equivalent. Proficiency with property management systems (PMS) such as Opera or Cloudbeds, and basic knowledge of online booking platforms, is typically required. Outstanding communication, problem-solving abilities, and a calm demeanor under pressure help professionals stand out in this role. These skills are crucial for ensuring guest satisfaction, maximizing occupancy, and handling booking issues efficiently.

What are some common challenges faced by hotel reservations agents, and how can they be managed effectively?

Hotel reservations agents often face challenges such as handling high call volumes during peak seasons, managing overbookings, and addressing last-minute changes or cancellations. Effective communication and strong organizational skills are essential for managing these situations smoothly. Agents typically collaborate closely with front desk staff and housekeeping to ensure accurate room assignments and guest satisfaction. Utilizing reservation management software and following established protocols can also help reduce errors and improve efficiency.
What are the most commonly searched types of Hotel Reservations jobs in Reno, NV? The most popular types of Hotel Reservations jobs in Reno, NV are:
What are popular job titles related to Hotel Reservations jobs in Reno, NV? For Hotel Reservations jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Hotel Reservations jobs in Reno, NV look for? The top searched job categories for Hotel Reservations jobs in Reno, NV are:
What cities near Reno, NV are hiring for Hotel Reservations jobs? Cities near Reno, NV with the most Hotel Reservations job openings:
Hotel Reservations jobs near you
Infographic showing various Hotel Reservations job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,178 per year, or $17.4 per hour.

Reservations Agent

Peppermill & Western Village

Reno, NV

$16 - $20/hr

Full-time

Re-posted 29 days ago

Job description

This position has up to a $1,000 hiring bonus

The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department.

This is an in person position only.

Duties:

  • Promptly answer calls and greet guests with friendly and sincere service.

  • listen to and understand requests, respond with appropriate action, and provide accurate information.

  • Manage and create room reservations.

  • Effectively communicate with guests, coworkers and management via email and profile notes

  • Maintain a high level of attention and accuracy.

  • Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs.

  • Maintain an environment of respect for every guest.

Qualifications:

  • Must be at least 18 years of age.

  • High school diploma or G.E.D. required.

  • Minimum one year of customer service experience preferred.

  • Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.

  • Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input.

  • Must be able to communicate clearly in English.