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Hotel Reception Front Desk Jobs in Reno, NV (NOW HIRING)

Sandpiper Property Management

Hotel Front Desk/GSA

Reno, NV · On-site

$14.25 - $18/hr

Master the Front Desk, Deliver Excellence, and Support All Core Hotel Functions! Ready to be the essential face of our hotel and the primary point of contact for every guest? Join Sandpiper ...

Peppermill & Western Village

Front Desk Agent

Reno, NV

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel ...

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Key Responsibilities Front Desk Operations

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Key Responsibilities Front Desk Operations

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Key Responsibilities Front Desk Operations

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Key Responsibilities Front Desk Operations

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$13 - $15/hr

Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in ...

Omhk Llc

Front Desk Agent

Reno, NV

$13 - $15/hr

Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$13 - $15/hr

Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Responsibilities Monitor the maintain knowledge of hotel operations and activities Take ...

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$19.50 - $25.25/hr

This role plays a key part in ensuring smooth hotel operations, leading the Front Desk Specialists, and elevating hospitality standards across the property. Key Responsibilities * Support daily front ...

HYATT Hotels

Front Desk Agent

Reno, NV · On-site

$19 - $20/hr

Previous hotel front desk, hospitality, retail, or restaurant experience preferred, though we will train the right person * Warm, outgoing communication style and genuine comfort talking with guests

Sugar Bowl Resort

Hotel Front Desk Agent

Norden, CA · On-site

$16.25 - $20.50/hr

Sugar Bowl Resort is seeking a warm, detail-oriented Hotel Front Desk Agent to be the welcoming face of our mountain lodge - the first hello and the last goodbye for every guest who stays with us.

New

Sugar Bowl Resort

Hotel Front Desk Agent

CA · On-site

$22 - $25/hr

Description Sugar Bowl Resort is seeking a warm, detail-oriented Hotel Front Desk Agent to be the welcoming face of our mountain lodge - the first hello and the last goodbye for every guest who stays ...

New

Meruelo Group

Front Desk Assistant Manager

Reno, NV · On-site

$17.50 - $22/hr

SUMMARY It is the primary responsibility of the Assistant Front Desk Manager to support Hotel Operations in the overall day-to-day functions of the Front Desk with a secondary focus in our Group and ...

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Hotel Reception Front Desk information

See Reno, NV salary details

$10

$16

$22

How much do hotel reception front desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for hotel reception front desk in Reno, NV is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
What are popular job titles related to Hotel Reception Front Desk jobs in Reno, NV? For Hotel Reception Front Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Hotel Reception Front Desk jobs in Reno, NV look for? The top searched job categories for Hotel Reception Front Desk jobs in Reno, NV are:
Hotel Reception Front Desk jobs near you
Infographic showing various Hotel Reception Front Desk job openings in Reno, NV as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,665 per year, or $16.7 per hour.

Hotel Front Desk/GSA

Sandpiper Property Management

Reno, NV • On-site

$14.25 - $18/hr

Other

Re-posted 15 days ago

Job description

Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility!
Your Challenge: Master the Front Desk, Deliver Excellence, and Support All Core Hotel Functions!
Ready to be the essential face of our hotel and the primary point of contact for every guest? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!
This is a critical, multi-faceted role where you ensure an excellent guest experience by conducting front desk operations with efficiency, accuracy, and thoroughness. You'll work across departments, supporting everything from reservations to laundry, demonstrating your commitment to our value to "We Are All In."
Your Core Duties: Guest Relations & Front Desk Operations
As the GSA, you blend top-tier guest service with efficient administrative and safety operations.
Key Responsibilities Include:
  • Exceptional Guest Relations: Provide an excellent guest experience by greeting all guests warmly and providing assistance. Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps to ensure the greatest satisfaction possible.
  • Front Desk Coordination: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently and expediently.
  • Safety & Compliance: Ensure safety of the building and occupants, contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
  • Accuracy & Documentation: Ensure all policies and procedures are accurately followed at all times. Document work activity using the appropriate log and according to policy.
Sales, Revenue & Cross-Functional Support
You play a direct role in financial success and contribute to the smooth operation of the entire property.
  • Revenue Management: Executes the lead management process and completes all sales and marketing objectives. Review Studio Inventory daily to ensure maximization of studio revenue and follow revenue management guidelines as directed.
  • Ancillary Sales: Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue.
  • Essential Support: Perform Laundry Duties, including sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the laundry facilities.
  • Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision.
Shift Requirements
  • On-Site Shift: GSAs are required to stay on site for their entire shift until relieved.
  • Meal Break: A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available.
Qualifications & Essential Skills
This role requires a blend of hospitality finesse, adaptability, and a proactive approach to operational support.
  • Skills: Must have effective communication with staff and guests, effective conflict management, and effective negotiation and sales skills.
  • Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner.

Are You Our Next Operations Utility?
If you thrive in a diverse, high-contact role that requires both front-of-house polish and back-of-house support, we want to hear from you!
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces

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