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Reservations Agent Jobs in Reno, NV (NOW HIRING)

HealthMarkets, Inc.

Insurance Agent

Carson City, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Sparks, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Reno, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Carson City, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

Bureau Veritas

Commissioning Agent

Reno, NV · On-site

The Commissioning Agent will be responsible for commissioning, retro-commissioning, and/or monitoring-based commissioning of projects. The scope of work may also include facilities condition ...

Tharaldson Hospitality

Guest Service Agent

Sparks, NV · On-site

$15.25 - $19.50/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

Crystal Inn

Guest Service Agent

Sparks, NV

$15.25 - $19.50/hr

Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and assist in maintaining a clean lobby and ...

StaffMyAgency LLC

Insurance Agent

Reno, NV · On-site

$100K/yr

This program offers a unique opportunity to learn the insurance business from the inside out while working directly with a successful mentor agent. You'll gain hands-on experience, extensive training ...

Farmers Insurance

Insurance Agent

Reno, NV · On-site +1

This program offers a unique opportunity to learn the insurance business from the inside out while working directly with a successful mentor agent. You'll gain hands-on experience, extensive training ...

Farmers Insurance

Insurance Agent

Reno, NV · On-site +1

This program offers a unique opportunity to learn the insurance business from the inside out while working directly with a successful mentor agent. Youll gain hands-on experience, extensive training ...

FJ Management

Guest Service Agent

Sparks, NV · On-site

$15.25 - $19.50/hr

Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and assist in maintaining a clean lobby and ...

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Showing results 21-40

All JobsReservations Agent JobsReservations Agent Jobs in Reno, NV

Reservations Agent information

See Reno, NV salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations agent in Reno, NV is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Reno, NV? The most popular types of Reservations Agent jobs in Reno, NV are:
What are popular job titles related to Reservations Agent jobs in Reno, NV? For Reservations Agent jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Reno, NV look for? The top searched job categories for Reservations Agent jobs in Reno, NV are:
What cities near Reno, NV are hiring for Reservations Agent jobs? Cities near Reno, NV with the most Reservations Agent job openings:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Reno, NV as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,178 per year, or $17.4 per hour.

Guest Services Agent

Valor Hospitality Partners

Carson City, NV

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing directions. Smile and greet guests in a welcoming manner, as the first point of contact.

ESSENTIAL RESPONSIBILTIES

  • Handle guest registration, room assignments, provide quotes for room rates and up-sell the guest, accommodate special requests whenever possible, and collect payment for charges on the guest folio.
  • Verify registration cards against computer to ensure accuracy of name, type of payment, rate, and market segment.
  • Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Manage guest check-ins/check-outs in accordance with hotel credit/cash handling policies; verify that the correct charges and credits are posted to the corresponding guest folio.
  • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
  • Resolve guest complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
  • Manage phone activity including providing general knowledge to callers.
  • Cancel room reservations according to procedures.
  • Walk customers in a professional and courteous manner according to procedures.
  • Function as a liaison between Front Desk and the Housekeeping Department in coordinating rooms.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • High school diploma or equivalent experience.
  • Three to twelve months of employment in a related position guest relation position with this company or other organizations.
  • Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor.
  • Working knowledge is generally learned on-the-job.
  • Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

  • Ability to stand on your feet for extended periods of time
  • Bending and lifting to support organization of the hotel and offices
BENEFITS PACKAGE

  • Competitive Salary

  • Daily Pay!

  • Team Member Hotel Discount Program

  • Uniforms Provided for most positions

  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

  • Paid PTO

  • 401k with employer match

  • Food and Beverage Discounts

  • Tuition Reimbursement

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