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Reservations Agent Jobs in Reno, NV (NOW HIRING)

FJ Management

Guest Service Agent

Sparks, NV

$15.25 - $19.50/hr

Guest Service Agent Job Category: Hotel Shift: Full-time/Part-time, afternoon, weekend shifts may ... Process guest reservations and provide excellent customer service. * Show proficiency in using ...

FJ Management

Front Desk Agent

Sparks, NV

$14.50 - $18.50/hr

Front Desk Agent Shift: Full-time/Part-time, afternoon, weekend shifts may be required. Shift hours ... Process guest reservations and provide excellent customer service. * Show proficiency in using ...

HealthMarkets, Inc.

Insurance Agent

Sparks, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Carson City, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Carson City, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

HealthMarkets, Inc.

Insurance Agent

Reno, NV

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

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All JobsReservations Agent JobsReservations Agent Jobs in Reno, NV

Reservations Agent information

See Reno, NV salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for reservations agent in Reno, NV is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a Reservations Agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What does a reservation agent do?

A reservation agent handles booking and managing reservations for clients, often using computer reservation systems or booking software. They communicate with customers to confirm details, modify bookings, and provide information about services or policies, ensuring a smooth reservation process. Strong communication skills and attention to detail are essential for this role.

How do I become a reservation agent?

To become a reservations agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs.

What jobs in the US pay $300,000 a year?

Reservations agents typically do not earn $300,000 annually. High-paying jobs in the US that can reach this level include specialized roles such as surgeons, anesthesiologists, corporate executives, and certain investment bankers, often requiring advanced degrees, extensive experience, and certifications. Most roles with such salaries involve significant responsibility, expertise, and long hours.

What job makes $10,000 a month without a degree?

Reservations agents typically do not earn $10,000 a month without significant experience or in high-end sectors. Jobs that can reach this level of income without a degree often include sales roles, real estate agents, or certain entrepreneurial ventures, but these usually require strong skills, networking, or certifications rather than formal education alone.

What are some common challenges Reservations Agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What Is a Reservations Agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Reno, NV? The most popular types of Reservations Agent jobs in Reno, NV are:
What are popular job titles related to Reservations Agent jobs in Reno, NV? For Reservations Agent jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Reno, NV look for? The top searched job categories for Reservations Agent jobs in Reno, NV are:
What cities near Reno, NV are hiring for Reservations Agent jobs? Cities near Reno, NV with the most Reservations Agent job openings:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Reno, NV as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,178 per year, or $17.4 per hour.
Hilton Garden Inn Reno - Front Desk Agent

Hilton Garden Inn Reno - Front Desk Agent

Aimbridge Hospitality

Reno, NV • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Aimbridge Hospitality rating

5.7

Company rating: 5.7 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels

Job description

This is for afternoon/evening shift at the hotel, 3-11 PM.
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Nestled in a primary location, we are only six miles from Reno-Tahoe International Airport and accessible to an array of businesses, shopping and medical facilities. Guest can take a drive to beautiful Lake Tahoe to enjoy water and snow activities or hike the famous Tahoe Rim Trail. They can schedule a sightseeing tour on the M.S. Dixie Queen or take a train ride through the beautiful mountains on the historic Virginia & Truckee. Guest can stay connected in the 24-hour Business Center with complimentary WiFi. Heat snacks from the 24-hour Pavilion Pantry® convenience store in the comfort of their own room or indulge in tasty American cuisine at Great American Grill®. Guest can keep active in the fitness center, plunge into the indoor pool or lounge in the whirlpool any time of year.
Application deadline for Colorado positions: 6/19/26

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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