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Part Time Rbc Bank Call Centre Jobs in Ohio (NOW HIRING)

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

The retention of this knowledge is a critical part of cross training the call center personnel ... TridentCare offers a competitive wage and robust benefit package to full time employees . Part time ...

Ohio's Hospice

Triage Nurse - RN (Part-Time)

Dayton, OH · On-site

Triage Nurse - RN (Part-Time) Ohio's Hospice | Dayton/Centerville, Ohio Ohio's Hospice is seeking a ... Call Center. You will assess incoming calls, prioritize patient needs, coordinate appropriate ...

Andover Bank

Part Time Client Service Rep I

Austinburg, OH · On-site

$14.25 - $19.50/hr

Job Type Part-time Description POSTION SUMMARY The Client Service Representative I is an ... the banking center and customer service. Duties and responsibilities include the following:

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All JobsRbc Bank Call Centre JobsPart Time Rbc Bank Call Centre JobsPart Time Rbc Bank Call Centre Jobs in Ohio

Part Time Rbc Bank Call Centre information

What is the difference between Part Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service Representative?

AspectPart Time Rbc Bank Call CentrePart Time Scotiabank Customer Service Representative
CredentialsHigh school diploma, basic banking knowledgeHigh school diploma, basic banking knowledge
Work EnvironmentCall center setting, inbound callsBranch or call center, customer interactions
Employer & IndustryRoyal Bank of Canada, banking industryScotiabank, banking industry
Search & Comparison IntentPart Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service RepresentativePart Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service Representative

Both roles involve customer service in banking, with similar credentials and work environments. The main difference lies in the employer and specific call center or branch setting. Candidates should consider the brand they prefer and the work environment when choosing between these positions.

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For Part Time Rbc Bank Call Centre jobs in Ohio, the most frequently searched job titles are:

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Cities in Ohio with the most Part Time Rbc Bank Call Centre job openings:

Part Time Rbc Bank Call Centre jobs near you

Customer Service Representative

TridentCare

Columbus, OH • Remote

$14.50 - $19.75/hr

Full-time, Part-time

Re-posted 6 days ago

TridentCare rating

6.8

Company rating: 6.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

495th of 887 rated healthcare providers

Job description

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate Exchange Drive, 43231

Multiple shifts available - will discuss during interview.

Position Description:

This position is responsible for receiving and processing customer orders by telephone and ensuring all customer requests are handled in a prompt, efficient, courteous and professional manner. The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR’s responsibility is to make a concerted effort to listen to the customer’s needs and provide them with a positive experience. In addition to this primary duty, the CSR will be cross trained in the other positions within the department and when needed, will be asked to perform these functions as well.

Essential Duties and Responsibilities:

Productivity: Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position. This includes incoming and outgoing calls.

  • Provide prompt, accurate and courteous responses to customers

  • Solve routine and complex problems (Contact supervisor immediately for problems unable to solve)

  • Answer incoming customer service orders as soon as possible

  • Display active listening and superior customer service skills for both external & internal customers.

  • Document activity to the DDF system

  • Consistently check appropriate DDF screen for report results to call back to customer

  • Display the ability to enter orders manually via our fax process

  • Display the ability to operate the phone system effectively

  • Adhere to work schedule

Other duties as assigned

Qualifications Required:

  • Ability to work independently and as a team

  • Must demonstrate the ability to perform the different tasks they have been trained for in the call center. The retention of this knowledge is a critical part of cross training the call center personnel

  • Computer knowledge

  • Strong customer service skills

  • Solid communication skills (including verbal, written and listening skills)

  • Solid problem solving and decision making abilities

  • Good organizational skills

  • Execute and prioritize multiple tasks

  • Professional

  • Ability to type 35 – 40 words per minute

  • Flexible and adaptable to change

  • Medical terminology / experience preferred but not required

  • A minimum of a High school Diploma or equivalent required

  • Must have high speed internet for Remote work

Benefits:

TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:

  • Two weeks of vacation time
  • Health Insurance after 30 days!
  • Sick time
  • 8 paid holidays
  • Same day pay available
  • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Company paid life insurance
  • 401(k)

What TridentCare employees say

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