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Part Time Rbc Bank Call Centre Jobs in Ohio (NOW HIRING)

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Worthington, OH · On-site

$12.25 - $15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Mentor, OH · On-site

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Be Seen First

Automated Health Systems has Full-time and Part-time Customer Service Agents in Columbus, Ohio ... Associate degree and/or call center experience preferred. * Ability to handle high call volume in a ...

Job Address: 625 Probasco Street Cincinnati, OH 45220 Clifton Healthcare Center , a member of the ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...

Receptionist, Part Time

Lorain, OH · On-site

$13.75 - $18.50/hr

Job Address: 3364 Kolbe Road Lorain, OH 44053 Lake Pointe Healthcare Center , a member of the ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...

Receptionist, Part Time

Chardon, OH · On-site

$12.75 - $17.25/hr

Job Address: 620 Water Street Chardon, OH 44024 Chardon Healthcare Center a member of the ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...

Showing results 21-40

Part Time Rbc Bank Call Centre information

What is the difference between Part Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service Representative?

AspectPart Time Rbc Bank Call CentrePart Time Scotiabank Customer Service Representative
CredentialsHigh school diploma, basic banking knowledgeHigh school diploma, basic banking knowledge
Work EnvironmentCall center setting, inbound callsBranch or call center, customer interactions
Employer & IndustryRoyal Bank of Canada, banking industryScotiabank, banking industry
Search & Comparison IntentPart Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service RepresentativePart Time Rbc Bank Call Centre vs Part Time Scotiabank Customer Service Representative

Both roles involve customer service in banking, with similar credentials and work environments. The main difference lies in the employer and specific call center or branch setting. Candidates should consider the brand they prefer and the work environment when choosing between these positions.

What cities in Ohio are hiring for Part Time Rbc Bank Call Centre jobs?

Cities in Ohio with the most Part Time Rbc Bank Call Centre job openings:

Test Center Administrator (PT)

prometric

Mentor, OH

$11.75 - $14.25/hr

Full-time, Part-time

Vision, Retirement, PTO

Re-posted 20 days ago


Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

481st of 500 rated business services


Job description

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                               Mentor, OH

TEST CENTER ADDRESS:      9237 Mentor Ave, Mentor, OH 44060

Please complete this brief questionnaire 

What To Expect On First Day(VIDEO)  

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       


PERKS for employees hired for 20+ hours: 

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time: 

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Part Time - Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

QUALIFICATIONS:

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

What Prometric employees say

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